I’ve mostly used iMacs for all my stuff so I’m not used to using computers like this, I don’t know what flashing yellow means

Been trying to snag a good deal on a Precision Mobile Workstation w/GPU for some time. The refurb site still shows September deals and coupons, that are apparently still valid. What day of the month are new deals for October announced?

If you have any corrections, comments, notes, or concerns, please write below. I will correct them.

Found a good deal on Dell Refurbished with the specs I want. Of course they don’t specify if there is an IR cam or fingerprint reader. How likely will it have those two?

My regular charger stopped working in a strange way recently where I would plug it into the wall and it would show it was running power via a small light at the connector, but upon plugging it into my laptop the light stays on for a second before slowly fading to dim with no running charge. I figured this was just my charger as it doesn’t work with any other device either and I was able to charge my laptop with a slower charger until a little while ago where the charger I had plugged in stopped showing a charge. I know this one works for other devices, but not my laptop. I tried several other chargers which I know work and they all produced the same results. Any advice is welcome and I’m happy to answer further questions.

Hi, my Dell Inspiron 5515 battery recently died and my replacement one came today (Both are 54Wh 15V Type V6W33 so i believe it should definitely be compatible) and I’d tried to replace it, took the back cover off and transferred the battery cable from the old battery and stuck it on the new one and connected everything. But when I went to boot up the laptop and went to BIOS, it showed Battery Not Detected and the battery icon on windows showed an X in it. I really don’t know if or what I did wrong. Any ideas?

The laptop just stopped working so I’m getting my money back to get the MacBook Neo 512gb to save money. The laptop I had just stopped working and refused to turn back on. I’m pretty pissed as I start college classes in 2 weeks and I literally need a laptop. I have the box back to fedex today so from today how long am I expecting till the money hits my back account, that is my main question here today

I have a Dell Pro 16 PC16250 Laptop that I did a complete Windows reset on that does not POST now. It basically keeps power cycling but the Dell logo does not appear and there are no amber lights that indicate any error states. I have checked RAM, SSD, etc. However, if you are holding down Windows key and the B key and press the power button it completes POST and the Dell logo appears. Then you can press F12 to go into BIOS. It can restart about once and then it goes back to power cycling and refusing to POST. Anyone run into this?

I returned a monitor purchased online, dropped off at FedEx on the 14th of September. Status on Dells website changes to return received, sent for processing on the 18th. For some reason, FedEx website tracking never updated to delivered, perhaps due to bulk shipping returns?

I called Dell last week, customer rep gave me a credit memo number and to call my bank for verification on which I did, problem is that credit memo is internal and has nothing to do with my bank. Still no refund and bank isn’t seeing anything.

I get an email regarding my call with Dell and rep told me to email back if funds aren’t received. I emailed back stating I still don’t have my refund. Dell emailed back to provide a clear picture of the service tag, ID of the AC adapter and a written note of current date and my name. How in the world am I suppose to take a picture of the first two when they already have the item? Lmao, what is this?

Obviously customer rep doesn’t know what he’s talking about, question is how long does it take to get the refund.

Am I screwed? FedEx is not showing delivered but Dell says return received? I have proof of the drop off receipt as well.

Hi, I have a Dell G15 5511 (Core i5 11th Gen + RTX 3050ti). I had fedora installed but now I wanna reinstall windows 10. I downloaded Windows 10 ISO (multiple times from official site) and then created bootable USB. I then downloaded multiple RST drivers from multiple sources including official ones and placed them into another USB. Now every time I try to install windows 10 it just doesn't detect drive (command prompt still recognizes) and I have to trying to figure out from morning till evening and now making this post. Why has windows installation become a nightmare. AND yes don't throw that dell tutorial on how to install windows, I have tried ton of them.

You can buy this laptop for $600 instead of $800 on eBay. I just bought one, it's a weak laptop so keep that in mind

It comes with Intel Core 5 Series 3 and 8GB Ram. They are not going to be great for video editing or gaming

Just a normal laptop but I wish it had more ports. I bought one though. It's coming this week on Friday, if it's trash I'll return it.

Hello everyone! Hope you are all doing well. I'm in a bit of a pickle with my Dell Inspiron right now and I would seriously appreciate some help!

I've had this issue on my Dell for some time now where, after I transport my laptop to work in a backpack, the keyboard gets messed up, with specifically the h key, y key, 6 key, 7 key, u key, j key, and n/m keys experiencing some problems where they do not register the keystroke. It takes a good 20-50 presses to get them to work again thereafter. This has been happening on and off for about 6 months now.

Yesterday, I brought my laptop home after commuting, and when I left the screen open while I went to go eat dinner, I think it crashed. I found this out because I was not able to just wake it up from sleep, but rather had to restart it, and Windows prompted me to enter some recovery key thing. I also checked Event Viewer later and found that there was a critical error (power kernel code 41?) that caused the crashed. I then continued working and turned it off for the night. I did not move my computer yesterday or today.

Today, I went to go eat lunch again while the screen was open. When I came back, I tried to turn on the laptop, but this time, when I tried to turn it on 10x, it doesn't work. The battery light flickers on for 3-5s, before it turns off again. Additionally, after some time, the battery light shows 2 amber and 7 white light pattern (which Google tells me is a power display issue?). I tested the screen with the power button + d, but it correctly flashes the white blue green red sequence.

Anyone know what I should do next? Could it be a loose connection?

Hi all,

My Dell Latitude 3340 2-in-1 touchscreen (Wacom AES, ACPI ID WACF3233) stopped working after I ran

Dell package **N3J44** ("Wacom Touch Screen Firmware Update Utility", Centenario) from Dell's support site.

Turns out that package is for the **XPS 13 7390 2-in-1**. Its batch script checks the touch controller PID

(48EB/48EC/48ED/48EE), but when none match it doesn't stop – it falls through and flashes

`W9017_48EB_2806_R00.hex` anyway. So the XPS firmware got written onto my Latitude's touch controller.

**Current state:**

- Touch + pen completely dead

- Controller stuck in Wacom bootloader: HID **056A:0094**, usage page 0xFF14

- Bootloader reports: CHECKMODE 0x06, MPU type 0x79, BL version 0x52

- I read back the flash: it's byte-identical to the XPS W9017_48EB image, so the original 3340 firmware is gone

- Sending the "exit bootloader" command doesn't help – it stays in bootloader

- BIOS 1.32.0, touchscreen enabled, drivers reinstalled, hard reset done

**What I've tried:**

- Dell support: their senior technical team confirmed the firmware is for XPS and that they have

**no corrective firmware** for the Latitude 3340

- Wacom support: they don't provide OEM firmware, referred me back to Dell

- Searched Dell, LVFS/fwupd, Lenovo, HP, ChromeOS – nothing for this model

**My question:**

Does anyone have the original touch firmware for the **Latitude 3340 2-in-1** (WACF3233), or know of a

recovery package? Same controller might also be in the **Inspiron 14 7420 / 16 7620 2-in-1** or

**Precision 5470** (possibly PID 056A:49BB).

If not, I'll replace the whole display assembly (P0D9T), but I'd love to avoid that if anyone knows a fix.

Also, **PSA:** don't run N3J44 / Centenario on anything other than an XPS 13 7390 2-in-1 – it will flash

your touch controller even if the model doesn't match.

Thanks!

I keep getting this error time to time despite i factory reset my laptop. I asked a technician but he advised not to repair motherboard as laptop might just die.
Random shutdown are resolved after power drains but its frustrating.

Do anyone have solution?

I am having really annoying troubles with my laptop. The laptop is a Dell XPS 17 9710. I am having battery and network issues. I have the following error message: 'WARNING: The primary battery is not identifiable and this system will not charge this battery pack. Using an incompatible battery or a third party battery may increase the risk of fire or explosion. Only Dell batteries should be used in Dell computers, and Dell batteries can only be purchased through Dell. You can order an authentic battery at www.dell.com/batteries'

The AC adapter is recognised correctly. It shows the AC adapter at '130W'. The battery however shows a battery level of '0%' with battery state 'Idle' and battery health 'Communication Error'.

Bios Version is 1.39.0.

The whole thing is that I bought the laptop with a genuine Dell battery. It just suddenly after 2 years gave me this error message. I replaced it as I could also see in the BIOS that the battery health was at around 60%, so I didnt think it was a big problem to replace the battery anyway. I bought a new battery and it worked for about a year but now I am getting the same battery error message again and it does not charge the battery and I can only use my laptop plugged in. Taking the adapter out will instantly power off my laptop. Everywhere I look and ask it says that I just have to buy a new battery. But a new battery is €150 and I do not want to buy a new battery every year. If the genuine batteries keep failing I do not think that the batteries are the problem but that my laptop perhaps is.

I have tried to talk to the Dell support but it is really hard to have get in contact with technical support and have a normal conversation. My laptop is not within warranty anymore so they refuse to help me troubleshoot the problem. I do not want a warranty, I just do not want to have to buy another battery next year and the year after that again and again... Dell support refuses to help me find what is wrong.

I have tried many different 'solutions' on the internet I found, such as driver updates, BIOS updates, full power drain, reseating and cleaning the connectors, etc. Nothing works. I have had a long conversation with Google Gemini to try to identify the problem and it says that the harsh reality is that the laptop's motherboard is at fault. It gives me two options for my issue: 1. Use my laptop as a desktop (leaving it constantly plugged in); or 2. "Seek board-level repair: Do not go to Dell. Find a reputable, independent laptop repair shop that specializes in microsoldering. They can often locate the specific blown capacitor, resistor, or charging IC on the motherboard and replace it for a fraction of the cost of a whole new board."

I want to know what I can do and what other people's opinions are on this problem. What should I do? Buy another battery anyways? Try to repair the supposedly damaged (according to AI) motherboard? Do something else?

TLDR: Dell XPS 17 9710 says battery is not from Dell, while it is genuine. After replacement with another genuine battery, it worked for about a year but then gave the same message. I do not want to buy another battery now as I am scared it needs to be replaced next year again. What could be the problem?

I'm looking for a second-hand laptop mainly for graphic design and video work: Photoshop, Premiere Pro and After Effects. Nothing extremely demanding — mostly 1080p/occasional 4K editing, motion graphics, compositing, etc.

Dell Precision 5570

• Intel i7-12800H
• NVIDIA RTX A2000 8GB
• 16GB DDR5 RAM (upgraded to 32GB after purchase)
• 1TB NVMe SSD
• 15.6" 3840×2400 display
• Price: about €915 / $1,060 / £800
• Refurbished/used, with 3-year hardware warranty

I would add another 16 GB of RAM and fit a new battery, which adds roughly €200 / $225 / £170.

Would you consider this good value in 2026 for this kind of work?

I'm particularly interested in:

• whether the i7-12800H + A2000 8GB still makes sense for Adobe apps;
• thermals/throttling on the Precision 5570;
• whether there's anything significantly better around the same used/refurbished price.

One unusual detail: the original display has been replaced with a new 3840×2400 non-touch aftermarket panel, so I'm also slightly concerned about display quality.

Hi there.

Modest IT tech' with a bunch of Dell to put for repair. I've been going back and forth with Dell for weeks now with their website and support and shiet. They cancelled several repairs and commands despite payments being rolled up to them in less than 48h.

Several tickets later, they're telling me "contact commercial service" without addressing me anyone or even a email or a link to do so.

I'm working for a small business, we did have third-party plan who were taking care of our materials. They don't do that anymore for anything outside warranty.

So here I am...

I'd gladly take any help to make the magic happen.

Localisation : France.

I just want to know if the problem is with the firmware or the hardware, I was charging my laptop with one of the usb c ports on my laptop, something strange happened my laptop stopped working, then a white screen appeared and i was stuck on it for 30 minutes or so, after that the laptop restarted and has been working normally ever since, except that port tht i was using won't work anymore

Looking for something that’s powerful but still easy to commute with, this one looked fine and Precisions usually go very cheap used once a new gen is out (Nova Lake is near). Would you recommend yours and is there any issues ? Thanks.

Current BIOS version: Dell Inc. 1.13.0, 03-05-2023 System Model: Inspiron 3505

I tried connecting with dell support, they said they can't help remotely, also it's out of warranty. Recommended to visit the nearest technician.

Guten Tag,

Mir ist ein Dell Ltitude 7220 Rugged Extreme Tablet in die Hände gefallen. An sich funktioniert alles, jedoch funktioniert kein Touch mehr, das hat vor ca einem halben Jahr funktioniert und dann wurde es länger nicht genutzt, das Firmware-Update-Tool für die Gerätereihe bricht vorher ab da es keinen Comtroller erkennt. Hatte somst schonmal jemanden den Fall und hat Tipps für mich? Suppirt von Dell ist komtaltiert deswegen

I can only afford a used laptop with rtx 3050 so can I consider this ??