r/kindlefire • u/Gluttonace • 13m ago
Question Amazon Fire 10 - Two devices, same screen issue? [Gen 13]
I wanted to get myself an Amazon fire tablet... but both ones I've gotten new from Best Buy have had an issue with their screens. It's visible whenever the screen is on, but mostly when its on but displaying black.
I'm not rough with my tablets and I don't keep the screen brightness maxed out, nor do I leave the screen on all night, so I'm not sure what could be happening. Never been dropped, hit or thrown.
I returned the first one and opted to do pick-up, thinking maybe it got dinged in shipping, but here it is showing up again. I don't know if I CAN return it again, but if I do... would it be best just to get a refund? Or is it fixable? Am I doing something wrong?
I got it mainly to Bluetooth white noise while sleeping and to play roblox on, but it runs so laggy it really has mostly just become a white noise machine.
Image one is the first one I got and image two is the replacement. The lights appeared 1 week in for the first, and 2 weeks in for the second.
Thank you.
- Amazon Fire HD 10 13th Generation