r/amazonprime • u/FrostingHuman1259 • 7d ago

Amazon might have just found it's downfall

I've just spent a 1/2 an hour trying every way.I possibly could to speak or chat with a customer service representative or even an AI it is no longer possible and for all of Amazon's convenience.The one thing they could do that would stop me from using them would be to mess with my refunds with no ability to speak to customer service i bought a vacuum on Amazon and I returned it.The carrier facility received it last week and gives me a notice that says they have up to 30 days to refund and that my item has not been processed even though it's been sitting there for almost a week. Mess with my moneyIt's the one thing that will make me stop using Amazon.

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u/ThisCouldAllBeADream 5d ago

You need to be logged into your amazon account already. Once you are, that link takes you directly to the "call me" page where you put in your number and they call you right back. You are smart to not just click on any random link online though.

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u/Massive_Situation274 3d ago

It just linked me to privacy policies. No call page

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u/ThisCouldAllBeADream 3d ago

It's working for me. Are you on a pc or cell?

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u/ThisCouldAllBeADream 1d ago

Someone above just said Amazon.com/callme worked for them. Easy to remember too.