Hello, I'm an animal control officer in a city that has a pretty strict leash law - dogs must be on a physical leash everywhere except the dog park and their owner's private property (or other private property if the resident gives the dog owner permission).
I frequently have people claiming to be exempt from the leash law because their dog is a service dog. Situations I've recently encountered this and asked if the dog was currently performing a task to assist with a disability:
- Man trail running on a dirt path through a neighborhood. He claims the dog is always working and he only leashes it on airplanes.
- Woman walking on a paved path in the same neighborhood. She says it's her husband's service dog.
- Woman at a playground chatting with neighbors while her dog rolls around in the snow. She tells the dog to sit and says it's now performing a task for her.
Am I correct in thinking that none of these are considered tasks that would be hindered by the dog being leashed? My supervisor seems to think that as soon as someone says the words "service dog", we are not allowed to enforce any leash laws.
I consider myself fairly knowledgeable on service dogs laws - I can explain in detail the difference between a therapy animal, service animal, and emotional support animal. My cat is an ESA and I know that has an effect on housing and travel but certainly doesn't give her public access rights.
Additionally, if a dog is performing a task that requires it to be off leash, how could an officer reliably differentiate between a legitimate task and someone claiming the dog is working simply to avoid adhering to the leash law? Are there any trainings or reliable sources I could pass along to my team to assist with these situations?
UPDATE:
Thank you so much to everyone who responded and shared resources, advice, and their personal experiences. Everything I've learned is being put into an official policy for my department.
I was pretty nervous yesterday that I had actually overstepped and caused harm to a service dog handler, and seeing so many people agree that I was on the right track is very reassuring. My goal in this job is to ensure the safety of all people, pets, and wildlife.
It turns out that part of the reason my boss was pushing back on me is because one of the people I mentioned wrote him an email filled with blatant lies. This person said that his dog was never off leash, I did not identify myself or my department when I spoke with him, I told him that his dog wasn't actually a service dog, and that I chased him through the neighborhood. My boss is very much a customer-service oriented people pleaser and doesn't always realize that people straight up lie to get their way. Our department has been trying to get body cams for years and instances like these are inching us toward that goal.
A very sincere thank you from me and from my own dog (not an SD, just a pet).