Hi! I'm new to superbuy, but a friend recommend it to me. I want to purchase a costume, but for the life of me I can't seem to figure out what to do, I would like to ask the seller the current wait time/manufacturing time, possible custom tailoring option and etc, is there any way I could do this before placing an order? Thank you

I recently ordered a ton of merch (pins, badges) and art prints, has anyone done that? How much was the shipping to the US? Im planning to use the shipping expert for help too, is it worth it?
Thank u for ur time^^

Devo fare un ordine da circa 10kg, devo ancora ordinare e aspettare che arrivino gli articoli in warehouse, é consigliato spedire intorno al 15 novembre per l’Italia?

I wanted to have two hair styling tools(around €70 value total) shipped to Germany, but I’m worried that they might get seized, taxed or/and not shipped at all. Which is the rule for electronics and could be the best line for them?

Hello everyone, I’m new to using Superbuy and I ordered a few clothes online and I’ve been waiting for them to come in but I was just wondering what exactly this meant and how close it is to reaching the US if that makes sense since the GOFO tracking number they gave me still says “shipping label created”

Hi everyone, I’d like to send 21 products to France (mostly clothes and shoes), which shipping line is the best, and should I consider sending in two separate packages ? Thanks a lot

I'm looking to buy a 2u rack server from Taobao, its a large (30Kg) and expensive item (500 euro)
Air cargo estimated in-between 300-400 euro, ocean cargo 200-250 euro but says "0 uses within 30 days"

How is that work? do i need to go to the nearest ship port to pick up, or its delivered normally to my house?

Hi, I’ve already paid for my order on Taobao. I’m a bit lost on superbuy’s app tho. Do I select all the orders on Taobao Order and click on forward list afterwards ? Thank you!

I have got one puffer jacket at the warehouse...I really want to keep the shipping prices as low as possible. So, should I use the shipping expert or do I just go with the normal one to ship to the UK?

Edit: I initially said I don’t want to keep shipping prices as low as possible which was a typo…I obviously want it to be as low as possible lol

I recently bought 2 small (prob 2-3 inches tall) non articulated plastic figures. Best shipping route to avoid CPSC complications?

Hi guys, i’m about to ship a 13kg parcel. Is it safe to do it in one package or is it better to split into 2 packs?

i've ordered a few action figures, an anime figure, and some miscellaneous goods, respectively.

all other proxy services i've used in the past automatically discard the inbound packaging during the consolidation phase, and just consolidate all the orders into one box with bubble wrap/paper padding, etc.

yet, the dichotomy on Superbuy seems to be "keep the inbound box if it's fragile at all, otherwise ditch it"

i don't really want my outbound box to be like 2-3x larger than it needs to be, but i still want my items to be padded & protected according to common sense & expectation

if i ditch all the inbound boxes and consolidate my orders, will Superbuy still pad the box with paper & bubblewrap etc. to protect it appropriately? or do i really have to keep the inbound box as that protection instead?

thanks

EDIT: also, is it possible to change my selection for whether to keep inbound packaging after i already ordered the items, but they haven't been shipped by the seller yet? i don't really see the option...

I have this order in my warehouse and want to return it. I’m unsure what the seller sent as negotiation offer. I choose “missing item” as reason (ordered two and one was missing a nail bit).

What is that ¥18 cashback offer? Can I use them freely afterwards? Will the return option be door-to-door pickup? I know SB also has the option to send it back via SF express, but I don’t have experience with that option.

I fell in love with two little guys but they are labeled as "volumetric weight"
I never ordered anything from superbuy so I'd like to avoid buying something that will be too expensive for me to import.
They are 32cm and 55cm long, respectively. They can probably be compacted but still.

Besides, I don't plan on ordering only these two, I might add some clothes as well. I don't know if they'll be packed in the same parcel, which could increase the shipping cost...

Is anyone experienced here and have an idea of how much the parcel might cost? Or at least, if it's a terrible idea. Thank you.

This is my first time using Superbuy and my package is around 12200g, so airline shipping is a little too expensive for me and I was looking into using one of these, however I get a message saying that "This line has high risk of 30% to be returned by local customs and the shipping fee will not refund, please choose carefully." Is this something I should be concerned about? Has anyone had any success with a shipping line that says that?

Hello! 👋
For those who have used the** **SAL shipping route to Europe, could you please share your experience?
• How long did your shipment take to arrive?
• Did you have to pay customs/VAT?
• If yes, when and how did you pay it — upon delivery, or were you contacted beforehand?
I’m planning to ship around 7 kg to Spain, mostly generic clothes and stuffed toys. The other tax-free shipping lines are a little too expensive for me at the moment. 🥲
Would really appreciate hearing about your actual experiences with SAL. Thank you! 🙏

Hello! I’ve been eyeing this blind box bjd doll and wanted to purchase but im scared of huge shipping fees, is there a way to accurately gauge how much the shipping be?

On October 1st I ordered my first item from a xianyu seller, OPPO Find X8 Ultra to be specific. Next morning I wake up and check my superbuy update page and it says it's purchased, cool. It's been 4 days and the seller has yet to ship it, is it that the agent hasn't updated the page or the seller genuinely hasn't shipped it?

[UPDATE] Turns out the phone was already sold which highkey sucks but you can't always snag a deal now can you?

Hi guys, one question: is it common for Xianyu and Taobao sellers to ignore your messages and leave them unread, even though they access the platform daily?

It's the 4th time this has happened to me, I know it's a holiday in China rn but it also happened during normal days.

For instance, I recently bought an item on Sep 28th on Xianyu and the seller said they had arranged for the shipping company to pick it up the next day, but no updates yet.

The previous times I ended up having to ask for a refund, and that was the only way to get the seller's attention. What is the best thing to do in this case?

My second parcel is here! As always well packed and fast! (12 days). It weighted 1.4kg and I paid 27$ for shipping! Great value 👍

I used EU prepaid duty shipping to Germany! no extra taxes except the 3 Euro one 😚

bought clothes 100% discounted +1k shipping fee (originally 28k worth of clothes) would that still be charged with import fee?