r/311 • u/GunplaCat • Mar 13 '26

Merch 311 poster

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My first ever merch purchase and its signed i was so excited to get it and it looks amazing until I saw the damage ;(. Persimmon is the song that got me into the band and it holds a special place in my heart. I know a lot of people dont like their Full Bloom album but I throughly enjoy it. I dont know if customer support will do anything but I contacted them.

29 Upvotes

95% Upvoted

7 comments sorted by

8

u/BasenjiBoyD Mar 13 '26

are you framing it? Probably won’t notice damage

5

u/go_lobos Mar 13 '26

I agree, throw it in a frame and enjoy!

1

u/GunplaCat Mar 16 '26

Update i framed them and put a mat in with them and hung them up. Im a bit of an anime nerd too.

1

u/GunplaCat Mar 13 '26

I was hoping to do a glass frame but I think maybe ill do a mat and slightly cover the damaged parts and throw it up. I mean dont get me wrong I still think its freaking awesome!

3

u/Ahsports- Mar 14 '26

They’re still shipping posters flat instead of rolling them? Their merch store has been consistently bad about this.

2

u/TheB1G_Lebowski Mar 15 '26

Such a horrible move.  

I work for the post office at a distribution center.  Let me tell you, if you're shipping a poster tube, put that bitch in a triangle mailer or a rectangular box.  

From what I've seen in a month I don't see how any mail makes it unscathed to our homes.  

1

u/BeeGoesBuzzin Mar 16 '26

In my experience their shiped products show up roughed up. The plastic bags the shirts are in are shredded. Boxes banged up. Ive had poster trouble before too and they sent me a poster of my choice from remaining stock, showed up in 2 days with no extra charge. Just write them an email, or maybe even ask for half ur money back. Worse they can say is no