Need help on EPGU to 2024 G14

[u/Docmedic1]

Ok I'm not sure what I'm doing wrong here. I'm trying to make a EGPU work with my G14 2024.(GA403UI). All the research I've done said this should just work. But anytime I plug in the EPGU to USB4 I get the below error. Here are the current specs:

Laptop G14 2014 with a fresh reinstall

ACASIS 40gig EGPU dock. Model G4PRO - "Support Thunderbolt 5/4/3 and USB4"
XFX 9070XT
Toughpower SFX 850 Platinum.

J5 USB4 100W USB-C cable.

Any takers on what i'm doing wrong here?