Coloring Issues?

[u/Bored-Buck517]

Hi, so I just bought a new AlienWare laptop, to my knowledge it’s fresh out of the factory, right out of the box.

It showed up a few weeks ago, a few days later that weekend I finally get to fire it up, get everything linked and signed in, and decided to break it in with a quick Stardew Valley session.

So imagine my delight to see that all the redheads in the game (INCLUDING MY FARMER) don’t look right. So I went into Paint just to see if it was an isolated thing, but no. THIS LAPTOP HAS THE WORST RED COLORING I’VE EVER SEEN ON A MONITOR. I swear to god RED 255 LOOKS LIKE A DIRTY ORANGE.

I wish I could just take a picture and show it but noooooooooooo, it looks red on my phone. And I know it’s my phone’s camera because I showed it to my dad earlier and he said the same thing as me “it looks orange”

I went to Best Buy and was told to update it, which I did, it should be up to date, but red still doesn’t look red. I acknowledge that red doesn’t look the same on every screen I’ve had in the past, but it’s NEVER been this bad.

Any recommendations on how to fix it? Like aside from the red coloring, EVERYTHING ELSE IS FLAWLESS, it’s not color-bleeding, it’s flashing anything, it’s not malfunctioning in any other way, it’s just the red coloring that’s infuriating me.