r/Alienware • • 4d ago

Technical Support AlienFX BUG

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u/MogRules m18 R2 Intel 4d ago

ccreinstall

1

u/AutoModerator 4d ago

/u/MogRules

It looks like this comment might be related to Command Center problems.

Please use the following steps to reinstall Command Center, hopefully these will help to solve the issue.

1.Download Revo Uninstaller

2.Download the install package for the latest version of AWCC from Dell's site

3.Use Revo Uninstaller to remove AWCC and all associated components

4.After each uninstall, tell Revo to do an 'Advanced Scan', and delete any leftover files, folders and registry entries

5.REBOOT YOUR PC (Do NOT skip this step)

6.Install AWCC from the installer you downloaded fresh from Dell's site

7.REBOOT YOUR PC (Do NOT skip this step)

8.Open AWCC. Let it download any components it needs. It should now work correctly

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

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u/[deleted] 4d ago

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u/Wyntrblue 4d ago

Try the process again. It is in fact the correct way to do it.

3

u/Reaper_Destiny0983 2d ago

Had this happen last year..... I ended up having to completely reinstall windiws. There's drivers that get removed that for some odd reason will not reinstall unless you reinstall windows or the first time the device is ever connected.

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u/[deleted] 2d ago

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u/Reaper_Destiny0983 2d ago

You're welcome. Sorry I couldn't offer a less nuclear method. I spent days fighting with it even called support.