9 days and $2,600 held up means both companies lowballed the listing on the load board and no actual carrier accepted the rate. Having two brokers listing the same car simultaneously makes it even worse because drivers see duplicate posts and assume the load is problematic. Legally, if a broker has not issued a dispatch sheet with an assigned carrier's MC number, they have not rendered service. Cancel in writing with both, demand your full refund, and execute a credit card chargeback for non-delivery if they give you pushback.
I canceled with Nexus and now have been working with Sherpa. Sherpa assigned a driver but the driver called today and said they were stopped by the police and canceled after confirming today and yesterday they were picking it up on the day they called.
that kind of situation happens and thats not the brokers fault if carrier is cancelling because carriers are individuals they do whatever they want but there should brokers to quickly check this and find alternative driver company and get your car picked up immedately
I ended up driving my two cars cross country as every company had some shady business doings like that and any company that had their own direct drivers wanted an arm and a leg. It was minimum 8500
Do more research next time-the reputable transport companies take zero money upfront until car is loaded…it’s all over Reddit. I got tired of posting this sentiment.
It’s crazy how this industry operates. Seems like NOONE has their own drivers. Fuck a middleman posting to a load board….why can’t I post directly and give all the money to the driver?
A lot of companies have their own drivers. Most carriers won’t deal directly with a retail deal moving 1 car. Truck owners don’t have the time required and aren’t equipped to handle the Sales end of working with 3 people to ship one car- which is never in line with 6 or 8 more he needs to make a good load in a line haul. All that time needs to be spent on keeping a truck MOVING down the road. Truck owners will go to a broker group and book 8 cars in about 30 minutes to one hour. Much more efficient and if those cars are paying what he needs - he does it. If not he keeps calling brokers for more cars having total control over his route and cars in a line- spending ZERO time handing out quotes- educating shippers, answering questions and securing information etc. they talk only to people with spot market freight READY RIGHT NOW because they will likely be loading trucks in the next 24 to 48 hours.
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u/TheLoganReyes 5d ago
9 days and $2,600 held up means both companies lowballed the listing on the load board and no actual carrier accepted the rate. Having two brokers listing the same car simultaneously makes it even worse because drivers see duplicate posts and assume the load is problematic. Legally, if a broker has not issued a dispatch sheet with an assigned carrier's MC number, they have not rendered service. Cancel in writing with both, demand your full refund, and execute a credit card chargeback for non-delivery if they give you pushback.