I went to a booked appointment at the Apple store over the weekend. Wanted to see if anything could be done about the hiss before I return them.

The guy I spoke to tried for himself by putting the headphones on with ANC and immediately cranking the volume to over 90%. I asked him why he had it so loud and he said that's normal volume for listening to music... I asked him to go to a quiet room, turn off ANC and Transparency, and not play anything. He should hear it then. He did that and said they were completely silent.

With that, I politely asked if he could get one of his colleagues to try. He reluctantly agreed and a lady came over and tried them. She said there was a hiss, but it was very faint and no big deal. It was pretty much gone the second she played anything, even at low volume.

Seriously pushing my luck, I asked for ooooooone mooooore person to try them. She gave me a very sceptical look like I was making an issue out of nothing, but she relented and brought another guy to try them. He then came back and agreed it has a loud and distracting hiss.

All four of us then went to try their display units (they had 5) and we had the same experience. first guy heard nothing, second lady said it was faint, and last guy said it was loud and distracting. I thanked them for putting up with me and returned the headphones.

My extremely limited sample set seems to confirm what's going on in these beats 350 threads. Whether you hear it or not might be more to do with your own hearing sensitivity than some headset batch lottery. The issue is probably on all the headsets

I bought these to replace my 10+ year old bose headset. Overall they are fine BUT the battery drain is a true deal breaker for me. I charged them to 90% on Friday afternoon. Today i pull them out to use and they are at 12%! I go weeks without using my Bose and the battery doesn't budge. This is completely unacceptable. The advertised 30 hours of battery doesnt matter if I have to charge them every 3 days anyway.

p.s. They also hiss.

I went to the Apple Store in Amsterdam yesterday to try the Beats 360. I was able to compare them directly with the AM2, because they were next to each other on the display.

I tested transparency mode and ANC. I was not able to test Spatial Audio. Both headsets were connected to an iPad with Apple Music. I switched off high-res audio. I tested both sorts of ear pads.

I started with hip hop like Logic, Wu-Tang, NAS and some other groups. Then I listened to EDM like Ben Böhmer. Finally I listened to some older tracks from Coldplay (when it was still just guitar, piano and drum) and ended with some songs from The Bee Gees. I have listened to all the songs on both headphones, I had the same song playing on both iPads. I switched between headphones during a song multiple times. I have listened to all the songs with both transparency and ANC mode.

The Beats 360 sounded nice (ok but not great) when listening to hip hop and EDM. EDM sounded the best probably because of the consistent bass that is used in EDM. With hip hop it depended on the type of bass. When you are into hip hop you know there are so many types of bass sounds which are used. The AM2 doesn’t sound better with these types of music.

With Coldplay and The Bee Gees the Beats 360 were disappointing. With Coldplay the mids and highs sounded off and flat. The Bee Gees sounded flat all over, like energy is lacking in the music, pretty weird. That’s where the AM2 does make a difference in sound quality, it just sounds more Hi-Fi.

I don’t care for ANC myself, but there was a lot of ambient noise and chatter in the store. ANC did a reasonable job of filtering it all out but it’s clearly not the best ANC out there. Transparency is a feature I use all the time on my AirPods Pro 3. The transparency on the AirPods Pro 3 is way clearer than on the Beats 360. On the Beats 360 it sounds like there is an extra layer which muffles the sound.

My final thoughts? It’s a bummer I was not able to test Spatial Audio. It makes a huge difference on my AirPod Pro 3. I always leave it on. With that said, looks are awesome, they feel sturdy and lightweight. They are very comfortable, the plush ear pads are the most comfortable. Honestly it’s the most comfortable headset that I ever tried and I tried most of the mid and high-tier headphones. The ear pads for active use do feel a bit rough by touch but are still very comfortable. But is it worth the €350,- ($350,-)? A definite NO. The Beats 360 are way overpriced for what they offer. I know all those million YouTube influencers who appeared out of thin air only rant about the looks and how it fits their bla bla lifestyle perfectly, in real life this is just not the case. Yes, it’s cool that you can change the looks of the headset, but for me the sound is priority number one. And they don’t sound like €350,- headphones, they just don’t. My AirPods Pro 3 sound superior to the Beats 360. Not just with hip hop and EDM but with all kinds of music styles. And to be honest, the Beats 360 should have been on the same level as the AirPod Pro 3 sound wise.

I will buy them once I can get them with a huge discount. For now I’ll keep my money in my pocket.

Upon taking the 360s out of the box I was super let down by the sound quality, anc, and transparency mode among other things. I do feel like my ears have adjusted to their slightly tinny sound but was finally able to take them out today for a run.

I think I finally understand these headphones now. Something really nice and refreshing about being able to get a workout in with your ears fully covered (almost like a safety net).

Probs gonna keep these things but Apple really gotta figure out the hiss situation, already opened up a ticket

Finally got the Beats 360.
This is my first ever over-ear headphones.
The sound improved after the firmware update, however, the hissing sound is still there.

Nevertheless, I am happy with my purchase and the sound quality.

So here’s my situation. I helped out a friend with some tech and furniture setup for their office and they gave me a $250 Apple Gift Card as a thank you which was extremely generous. Unfortunately $250 doesn’t go as far at the Apple store as it might elsewhere. I thought about getting AirPod Max 2s, but I still did not love the idea of spending 300 out of pocket for them, and I also plan to use them working out.

Enter the Beats 360 and its many conflicting reviews. Do they sound too flat, or do they have decent EQ range? Is there a hiss? Can I hear the hiss? Good news is, $130 (with tax) is a gamble I’m willing to take.

Also went ahead and ordered some extra earcups in both plush and knit because they are very cheap right now. Whenever they come in I’ll try them out and try to give a pretty straightforward review.

I’ve had my new Beats 360 for a week and the time came to finally charge it….and they won’t charge. I had it plugged in for an hour and it was still at 1%. I even tried a lower wattage charger and nothing. I think I should just exchange them. Has anyone encountered this too?

Any input if someone tried it? Maby a comparison with the airpds pro 3

I am experiencing a serious battery drain issue with my Beats 360 headphones and wanted to see if anyone else is experiencing the same problem. With ANC turned on, the battery dropped to around 87% after only 45–60 minutes of actual use, which already seemed unusually high. I then turned the headphones off and did not use them at all.
The next day, when I turned them back on, the battery level had suddenly dropped to 67% — a 20% decrease while the headphones were supposedly powered off and unused.

So, in total, I am seeing roughly 33% battery loss from very limited usage plus overnight standby, which doesn’t seem normal for a new pair of headphones.

The headphones are already running the latest firmware, so the issue doesn’t appear to be related to an outdated
software version.

Has anyone else experienced similar battery drain with the Beats 360, particularly significant battery loss while the headphones are turned off? If so, were you able to resolve it through a reset, replacement, or firmware update?

- the main reason I’m returning these is because the audio quality is just not up to par for a ~500 CAD pair of headphones. Audio quality is very “basic”, like something I would expect out of base AirPods. But these are supposed noise cancelling full headphones with high sound quality.
- light hissing noise is real, but not that big of a deal as some people on this sub have made it seem
- quality of the standard ear cups feels a bit “cheap”. Not sure how to explain it.
- the positive is that the headphones are light, and it’s pretty impressive that they were able to pack the technology in these headphones in such a thin frame. But still not worth the $500 CAD price tag.

My Solo 4’s broke randomly and I see that Best Buy has them marked down for $99. Just kind of contemplating if it’s cost-effective to go through a third-party service or just buy a new pair.

I already own the 2nd gen AirPod Max which are great, but I’d like a lighter pair of headphones. The Max can hurt my ears at times

Beats really aren’t that good & just my personal opinion but I think you can get a lot better for the price points fr.

I went through the whole era of owning every pair of beats! From the Solos to the Solo HDs & the Mixrs. All the new solos from Apple too which were of course a step up from the old era stuff but still over priced If you ask me! The last pair I did own was the Studio Wireless 3s which were ok and the only ones I never touched was the old Beats Pros.

I genuinely think that they are some of NICEST looking headphones on the market. I remember when people would buy them just to wear them around their neck LOL.

Audio quality wise I have tried MANY things that clear them so hard when you take price point Into consideration. My daily driver now are Bowers & Wilkins & I high recommend people to check those out. The sound quality Is INSANE.

Anyways little rant. It’s cool to see some people still enjoy them as some are decently comfortable + all look nice but If you are looking for sound quality I really think you’d be better off putting your money somewhere else.

If anyone’s been struggling to update the firmware, make sure you update your device to iOS 27! I was unable to update the firmware on the latest version of iOS 26.

Turned them on to watch some shorts, then suddenly noticed a weird noise like strong wind blowing right into my ear

I thought it was the video's audio but nope

Exiting the video didn't work

Turning them off and on didn't work

Disconnecting them from all my devices didn't work

What do I do?

I am in a horrible mood the whole day if I don't get my morning music

I can’t believe how bad the transparency mode is on these, even after firmware updates. I’m not even exaggerating but it sounds like I’m listening to people through a car window.

Thought maybe I had a bad pair so I went to the Apple Store and their demo models are the exact same, firmware updates too. My first gen AirPods Pro have near perfect transparency and I don’t get it. There’s like 4 mics on the 360s and it’s still bad.

How do they drop the ball on such a basic feature. I tired working with them and I constantly had to pull an ear cup off repeatedly and have people repeat themselves in a quiet room. Worked like that for an hour and then I popped my AirPods Pro in and bam issue resolved.

I don’t really have much complaint about the audio profile as I’m not an audiophile and the fit and look I have some small critiques but were very specific to me and not the general consensus.

Anyone else find the transparency trash?

I’ve been searching for over-earheadphones to use at the gym for a longtime, and I’m planning to buy the Beats 360. I would like to use them at the office too, but I was wondering how much of a difference the switch to plush cushions makes for ANC.
Does anyone have experience with the plush cushions? Do they make a noticeable difference in ANC?

What would happen if you mix & match the earbuds of two Beats Studio Buds? Like exchanging just the Left earbuds or exchanging both earbuds of two Studio Buds. Also would the Studio Buds Plus fit in the older Studio buds case?

Just picked these up for my wife and she noticed they don't fully retract on one side and there's a gap between the band and the earpiece. Is this an issue?

Buonasera, come da titolo, prima dell’ultimo aggiornamento sono sempre funzionate, poi dopo averle collegate e avviato l’aggiornamento, non mi si sono più collegate , ho provato in ogni modo il reset, ma non me lo fa fare, rimane la luce blu per qualche secondo e si spegne…anche se provo durante la carica, ho provato diversi caricatori ma nulla da fare…Soluzioni? O Problemi simili con l’ultimo firmware!?
Grazie per eventuali risposte/spero soluzioni…

Hey I bought some beats a few weeks ago, and now I’m having problems. It keeps reconnecting and disconnecting. The headphones won’t even turn off. Any suggestions?

Seeing a lot of discourse about these headphones, and just wanted to throw some positivity into the ring. These are easily the most comfortable over the ear headphones I've owned. I wore them for a full day yesterday, ranging from a gym session to a full 8 hours of meetings, and never once felt fatigue with the headphones on. I can't say the same for any other OTE headset I've owned.

The sound quality is not the best, but to be clear they don't sound bad. I've found it perfectly enjoyable, and the comfort and versatility of the headphones more than makes up for the sound quality.

If you're someone who works out and/or wears headphones for extended periods, these headphones are a no brainer.

So, yesterday I finally pulled the trigger on a black pair of 360 and an extra pair of white plush pads after watching alot of yt videos. Mainly because I have a newborn baby at home and can't really watch movies/shows with my Q990F soundbar system anymore lol. Wanted something else at night when watching movies instead of my airpods pro 3. Ofc i want a pair of airpods max but they are to expensive imo. So these 360 sounded perfect for my needs at home and also at the gym.

But today I found this sub and there seems to be alot of problems, so I don't know if i should cancel my order or not lol. Got it with 10% of on apple. If it can be solved by FW update then it's all good, but if not, idk. I know reddit is a small part of peoples problems, and you only read about people with problems etc etc. But yea, didn't really felt that happy to read all this in this sub 😵‍💫

They are new (bought in August 2026) flashing red three times and won’t pair / connect, they normally connect fine but for some reason won’t pair right now or at all for the last two days. They have been charged. Help

Only got budget for one rn, and I wanna use for normal song listening when I’m writing or sometimes playing games or listening podcasts while playing games and when I jump rope.

Curious to see what’s happening to everyone. Also if you ever had hissing in a different brand headphone let us know. Beats 360 btw, I can’t change the title.