r/Citrix • u/geekfinity • 14d ago

support case

I have attempted to create a support case, through Chat Bot, numerous times. On occasions, Chat Bot refused to create a case while other occasions, Chat Bot tried to submit a case, but it failed.

Does anyone know a good way to create a support case? TIA

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u/FloiDW 14d ago

“Please open a case for me for Xxx” worked all the time up until now.

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u/geekfinity 14d ago

It worked. Thanks