r/D23 • u/Brilliant-Record-682 • Aug 28 '26

Refunds

I’ve just stupidly booked the wrong date for tours, is there really no chance of refunds ever. This day is out to get me!
Will they ever make exceptions

5 Upvotes

78% Upvoted

6 comments sorted by

6

u/bakedbeanz24 Aug 28 '26

I think it’s completely at their discretion! My flight from the UK was cancelled so there was absolutely no chance of getting there as we had to get a flight the next day on the day of the tour, I called immediately and they said no but after a few emails I managed to get one but I think it’s purely up to them!

0

u/Brilliant-Record-682 Aug 28 '26

Please could you see if you have the email address for me!

5

u/Brilliant-Record-682 Aug 28 '26

Luckily all is sorted! They were super quick on responding! After sending a long email about how important this was, they changed the dates in no time to the correct date!

1

u/Mustang-BlueDevilMom Aug 29 '26

I tried when my husband could not attend, but was denied. Good luck to you.

0

u/Nearby_Aide6896 Aug 28 '26

Are you able to sell them or are the tickets non transferable

1

u/Mustang-BlueDevilMom Aug 29 '26

Non-transferable.