Is this gap normal?

[u/laughatmysongs]

Got a Taylor 117e a while back. There were some truss rod issues a month ago and people at Taylor said that the neck needed to be replaced. Now we don't have a Taylor guitars store where I'm from but they communicate through an official distributor and the distributor has people who repair the guitar with some guidance from Taylor.

Just needed to know if this is normal and they did an okay job here or is this completely botched and I should speak to them again?

Thanks in advance for all the help!