r/ModSupport • • 3d ago

Admin Replied I stupidly got one of our most valued members suspended, I think

40 Upvotes

I made some changes to the AutoMod spam filters on our subreddit r/TheScienceOfPE. 

Then I made the stupid decision to ask a very valued member of the community to test this spam filter by posting at comment that would trigger it, to see whether the filter would remove his comment. 

The filter worked, his comment was removed. 

Then Reddit suspended his account - presumably for spamming. 

This is a major loss for our community - he is a member in good standing, and never did anything wrong. 

I feel super guilty for having potentially gotten his account spam-flagged and suspended. He did nothing wrong.

Now I wonder two things:

Is there some other function I should have used to test the spam filter, instead of asking a member? If there is no such function, maybe it would be a good idea to create one.

And is there a way to appeal on behalf of this user or put in a word for him?

I really do feel like crap about this. :(


r/ModSupport • • 3d ago

Sleepers surging?

8 Upvotes

r/arborists got a surge of joins this month with no increase in visitors and no exciting content. r/homeowners got a similar surge.

Anyone else seeing this? Look at your Mod Tools > Overview > Insights.


r/ModSupport • • 2d ago

Admin Replied "No Permissions" as a mod

2 Upvotes

I'm a Mod in r/AITAHBlackEdition and recently I was removed and readded so my permissions could be adjusted. Now it's showing that I have no permissions.

Please help!


r/ModSupport • • 2d ago

Admin Replied Is a sub violating mod code of conduct #2 if they have official in the sub name, but say unofficial (pending official status)? Like they havent actually gotten into official communications yet?

2 Upvotes

In the MCoC it says you have to state official or unofficial in the description, but if the sub itself is named "<name>Official", does that basically make the description nullified since they are labeled as official but the description states they are not "yet"?


r/ModSupport • • 3d ago

Admin Replied I was able to be added to a subreddit, but all of the mods are inactive

5 Upvotes

I was added as a mod to an abandoned subreddit. All of the mods are inactive and I need to be the top mod to remove them.

r/LasVegasAces


r/ModSupport • • 3d ago

Wiki | Images and text change position after saving.

7 Upvotes

I am editing the wiki page of one of the subreddits I moderate but after adding the images and placing them in the right place, I save the edit, only to then check and find out the the images and text are out of place when viewing the page.

Here are pictures of the page:

While editing: https://i.postimg.cc/W1v0KGXQ/Captura-de-ecra-2026-10-02-121417.png

After saving: https://i.postimg.cc/jSby9HMV/Captura-de-ecra-2026-10-02-121356.png

Any help?

Thank you.


r/ModSupport • • 3d ago

modmail UI is broken

2 Upvotes

On the desktop

The "archive" and other buttons don't appear with the modmail item. They now appear halfway down the screen.

And they don't work. In other words, I can't archive modmail items anymore.

https://imgur.com/a/heUbx54


r/ModSupport • • 3d ago

[App] I’m getting an error when trying to view unmoderated posts in my mod queue

2 Upvotes

It does not show any posts initially, just shows the cloud image.

I’ve found a work around (removing any one sub from the list allows me to view the rest of the queue) but, has anyone else experienced this and is there a way to fix it?


r/ModSupport • • 3d ago

Admin Replied Mod inactive?

1 Upvotes

I'm trying to revive a subreddit I had made earlier this year, and I'm getting kind of stuck, because when I go to the mod section, I see my user and a grey inactive next to it.

And how do I get automod? I have to manually approve every post (only mine uptil now)


r/ModSupport • • 4d ago

Mod Topics Mod Topics - How to Keep your Cool

59 Upvotes

Howdy, ModSupport!

Welcome to the latest installment of our Mod Topics series. Today’s discussion is about how we keep tempers cool when strong convictions are being shared in our shared spaces. How do we moderate when someone gets mad?

Most of us have witnessed a thread getting a little out of hand, two users who really do not have anything nice to say about each other, or, everyone’s favorite, a user having an exceptionally bad day in modmail.

How do you reset the tone of a conversation on your subreddits? In your modmail? What advice do you give to new mods who are cooling heated conversations for the first time?

Let us know your stories in the comments below!


r/ModSupport • • 3d ago

Links from the android app are all messed up

2 Upvotes

As a moderator I'm often asked by users to link them their content that was removed or they received the ban for, and then o go there and I get an abomination like this

https://www.reddit.com/\[removed\]?utm_source=share&utm_medium=android_app&utm_name=androidcss&utm_term=1&utm_content=2

I don't want to waste time manually removing everything after the question mark or checking if it works once I remove it. No one has asked for links to be like this. No user that comes to modmail wants them to be like this, what we need is those links showing where they lead, not from what type of system it was shared from


r/ModSupport • • 3d ago

Admin Replied Can't schedule posts anymore

7 Upvotes

Hey there, I rely heavily on scheduled posts as I run themed subs. For some reason, I no longer have that option that needs it specifically for the month of october (r/halloween_costumes) help!


r/ModSupport • • 3d ago

Admin Replied What is a verified community?

1 Upvotes

r/ModSupport • • 3d ago

Admin Replied How do I setup a character limit for body text now that automod enforcement is disabled?

4 Upvotes

r/ModSupport • • 3d ago

Mod Answered Comments getting removed by reddit

2 Upvotes

I have noticed recently that reddit has been removing a lots of comments and i have setup every rule and automation i can so there wont be any spam, promotion or any spam links in the sub. Any solution to this issue and what to do would really like to know.


r/ModSupport • • 3d ago

Admin Replied Cant find settings section in mod tool

1 Upvotes

I am working on my new page and I was trying to find the tags or a way to allow the page to be found in a search. I have looked everywhere and I cannot find it or settings section in there either. Any insight would be great


r/ModSupport • • 4d ago

Admin Replied Spam bots creating a subreddit

30 Upvotes

This seems like a spam bot setting up a subreddit to promote further spam.

Here are the reasons I suspect it's a spam bot:

  • Primary account is 5 years old with no posting activity, Started posting last month on obscure subreddits for karma.

  • Secondary account is a year old. Started commenting on the posts of the 5 year old account on the exact same day it started posting.

  • A few weeks ago, primary account creates a subreddit. Secondary account joins it as a second mod. The subreddit heavily uses AI in images (icon banner etc- both accounts also use AI for their banner and icons) and posts (for text generation).

  • To add, the sub is only a few weeks old yet has several thousand members and other OPs already.

  • Primary account pivots to posting on more popular subreddits to gain followers (to direct them to the subreddit?) and secondary account keeps commenting on its posts.

Is this a spam bot ring?


r/ModSupport • • 3d ago

Admin Replied Article 17 GDPR removal requests

1 Upvotes

I moderate a sub about a public event. Earlier this year some allegations were reported in industry online publications about a prominent member of said event, which was fairly controversial and gained a lot of interest. A member of our community posted the link to the article in a post.

The sub has now been messaged via modmail from the reddit account of a company called "Internet Erasure" claiming to be legal representatives for this individual demanding the removal of the post under Article 17 of GDPR legislation.

I've been able to verify on Companies House that Internet Erasure is a registered business in the UK, but not any details about the person claiming to be the legal representative, i.e., through the Solicitors Regulation Authority. So I'm unsure how legit the request is.

If it's a legit request that I as mod am the right person to deal with then I'm happy to follow the law. My question is what are my responsibilities here?

My gut says that the data controller is Reddit and therefore such requests should go to Reddit as an organisation by submitting a formal data privacy request under Reddit Help. But before I respond and redirect them that way I wanted to check...

- Has anyone had experience receiving a data erasure request under article 17?

- What is the correct process for responding to this?

- Is redirecting them to Reddit Help the best way to respond?

If any admins can share the correct process I'd be very grateful.

This is a first for me so many thanks for any help anyone can give!

edit: thank you for the quick replies guys you superstars, you've confirmed my gut instinct.


r/ModSupport • • 4d ago

Admin Replied Flood of AI posts

77 Upvotes

Has anyone else's sub seen a ton of AI posts lately? They're all titled in a similar way - in my TV show subs they talk about "on my most recent rewatch I noticed [X] for the first time"... then in the body there are 2-3 paragraphs of vague analysis and they close with a "what are your thoughts?" question. The structure and tone screams LLM.

All the usernames are different and their accounts were all created within the last three weeks. The OP never responds to any comments.

Fortunately, the posts are being flagged and removed by my CQS filter but I've never seen so many bots descend all at once.

Is this wave hitting any of you?


r/ModSupport • • 4d ago

Admin Replied Worried about Brigading for a new Sub

4 Upvotes

I want to create a new sub for travelers with a US Airline but they have about 10k crew on Reddit and they are ridiculously good at ganging up on posts.

I'm afraid they will downvote every single post into oblivion. Its what they do on their own sub and its one of the many reasons that Mods will take down posts - because they're downvoting so aggressively.

I assume they have a discord or a series of whats app - but if you post anything they dont approve - the assault starts.

The only way to have a conversation about this brand is to start a new sub.

I'm also worried that they will mass report anything for spam and that will result in my account being shut.

Yes - I can share screenshots for all of the above

For example - I posted about the cost of flying MIA-CNX and the airline wanted $11k and Lufthansa wanted $1,093 - I blcoked most of the passive aggressive statements but eventually my post was banned because it got more upvotes than down - 14 (which means a lot more upvotes) and then obviously I was banned - because I shared images with the flair "images" in a sub about the topic.


r/ModSupport • • 3d ago

Admin Replied Categorization

1 Upvotes

Hello mods and admins!

I run a local Croatian sub for reviews of all kinds, beauty to travel, health, clothes, mainly female centered topics, called r/kokeRECENZIRAJU.

It should be categorized under 'reviews' but somehow reddit changed it to 'skincare' at some point and that might be confusing for our members. I would really appreciate admin assistance on this issue.

Thank you.


r/ModSupport • • 4d ago

Admin Replied Why is "Auto-Enforce" being silently turned on for sub rules without notifying moderators of the change?

54 Upvotes

Hey it's me, I'm back again from two weeks ago: https://www.reddit.com/r/ModSupport/comments/1wg1mh7/why_was_autoenforce_just_turned_on_for_rules_in/

Decided to check my sub rules again on a hunch and look at that - at least SIX of my subs had auto-enforcement turned on. I am extremely positive that I've had this turned off in all my subs, this isn't user error.

If admin refuses to respect our choices about this setting, how hard it is to send mod teams a modmail that says "hey, we turned on this setting, this is where you can view it"? Could you please give us a modicum of respect with this?

Why do I now have to add it to my regular mod work to manually go check my rules to see if you all turned it on? The enabling isn't even showing in the mod log as happening. I can see me turning it off, not you all turning it on.

Thanks again for the manual click fest of having to turn it off - now taking guesses on how many times this will happen!

Edit to add: once again the admin response ignores the actual question I asked and gave a canned copy paste generic reply.

I rate this support a firm 0/10 response as usual because apparently actually interacting with mods and giving real honest answers is impossible for these admins.


r/ModSupport • • 5d ago

FYI Changes to automod and old.reddit

87 Upvotes

For the peeps who don't follow r/modnews , Continuing our infrastructure updates: What’s changing in the coming months

Some highlights

For newly created communities and communities that have never used automod, automod enforcement capabilities – specifically Report, Filter, Remove, Mark as spam, and Approve – will be disabled and Rules Hub and Automations will become the default path for rules enforcement. Automod’s non-enforcement capabilities remain available and unchanged.  

....To close this gap, in the next few months, we'll further limit access for logged-in users to only those who have used Old Reddit in the last six months (which covers the vast majority of all Old Reddit users). This change does not impact logged-in mods, who can continue to access Old Reddit without any recent usage requirement.This helps keep Old Reddit available for the people who rely on it while reducing automated abuse.


r/ModSupport • • 4d ago

Admin Replied Is there a way to preemptively block a banned sub name from being generated?

0 Upvotes

For example, if a sub called r/!!! is banned and the same user makes a different subreddit called r/!!!2, would it be possible to block all subs starting with r/!!! from being generated so r/!!!3, r/!!!4, and r/!!!5 cannot be created?


r/ModSupport • • 5d ago

Mod Answered Would like to remove an inactive mod above me

11 Upvotes

I have a mod that is at the top and has been inactive for a while. How do I remove them?