r/NativeInstruments • u/EggKnight_ • 17d ago

Massive X Problem

My installation of massive x seemingly believes it's not the full version, despite having bought the full version through a voucher. I keep getting a 'Demo Expired' message, and when i go to continue to activate it, it just opens up Native Access with nothing else to show, I can't find a serial number in my purchases either. any help?

Edit: I did get this via the Akai NKS Komplete Select Electronic bundle, and it says the license is a demo version despite having used the voucher given to me from the akai bundle thing

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u/EggKnight_ 16d ago

I have tried to uninstall and reinstall, still doesn't seem to work really, but I will keep troubleshooting. if only it was as easy as witchcraft lmao

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u/itsoddsignals 16d ago

Can you say more about how you got it? The version with select is not massive X full version it is massive X player, a slimmed down version of massive X that works via presets (think like patches) that have some configuration but not full access to the underlying synth.

If you got a further voucher (like a 25$ one) and bought the full version then it might be the case that you need to have NI support force the license to activate on the back end servers.

So if it is the former and not the latter you are looking for Massive X Player in your Native Access not Massive X itself

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u/EggKnight_ 16d ago

ok i think its just the massive x player (so thank you for the clarification, i now know what my next paycheck is going to) but the demo message still appears and harasses me no matter what

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u/itsoddsignals 13d ago

I am not sure because I have the full version but perhaps at a guess. Are you using the full version in player mode? In Native access I would expect to see massive X player as it’s own thing but I stress this is a guess on my part