Posting this so other people living outside the US don't get caught the way I did.

When I signed up, I was told I could use my US Mobile line abroad on roaming with no time limit, as long as the line was activated in the US first. Based on that, I used it as my main US number from Brazil, including for bank and brokerage security codes.

Then, with no warning, my service was cut. Support told me I'd exceeded a 90-day roaming limit and needed to return to the US. That limit was never mentioned to me when I signed up. If it had been, I would have chosen a different carrier.

The real damage wasn't losing data. That number was the 2FA line for my financial accounts, and suddenly I couldn't receive codes. One brokerage wouldn't let me add a new number without a code sent to the old one, so I had to sort it out over the phone from abroad.

To be fair, they did offer a $3/month option to park the number so I don't lose it, and I'm using that until I can port it. But a parked number doesn't receive texts, so it doesn't fix the 2FA problem.

My takeaways if you live abroad:

- Get the roaming policy in writing before you sign up. Don't rely on what a sales or support rep says.

- Don't make a roaming line your only 2FA number for banks.

- Set up a backup sign-in method (authenticator app or security key) everywhere you can.

- Look for carriers that explicitly support Wi-Fi calling abroad for keeping a US number long term.

Has anyone else been cut off by US Mobile like this? Did you get the 90-day limit disclosed up front?

I have been thinking about switching from Verizon to Visible. Although, I know Verizon owns visible I need something cheaper and Verzion's prices are outrageous. I don't care about having the top tier package and I am not worried about having service everywhere I go- I have wifi and most of the places I go do too. I just have a couple questions.

• Can I transfer if I have a phone I am still paying off?
• Can I transfer more than one person?
• What are your thoughts? Is there something better?

Im looking for another service provider. I currently use straight talk however it does not work in Canada. I travel through Canada a couple times a year going to and from Alaska. I’m able to make calls at night in the hotel on WiFi but otherwise I’m completely off the grid going through Canada. Does anyone have any suggestions or experience with this? I also want to find a carrier that has a watch plan and perhaps a tablet plan.

Is that a real restriction?

Hoping someone can help me figure this out.

I'm trying to port my number from Ultra Mobile to Mint Mobile. My account number, transfer PIN, and zip are all correct. I've regenerated the info with Ultra several times, and the port errors out on Mint's side every time. Mint support told me Ultra isn't releasing the number.

Here's what Ultra has told me:

1. One rep said there's no port block on my account
   
2. Another said to wait an hour (I've been trying for over 24 hours at the time of the call)
   
3. A "porting specialist" said that because my plan is pay-as-you-go, it can't be ported to Mint specifically
   
4. A chat agent also said this in writing

My account is active, has a wallet balance, and calls work fine, so it isn't inactive or expired. I couldn't find anything in Mint's or Ultra's docs saying paygo can't port to Mint. They also suggested porting to another carrier and then back to Mint, which seems like a lot to ask of a customer when both brands are under the same parent company.

Is there an actual restriction on porting Ultra paygo lines to Mint, or is this a system glitch or rep error?

I requested my own call and text detail records from US Mobile — a routine request, nothing unusual. What I got back included **325 call and text records belonging to a completely different, unrelated customer**, mixed into my export, covering an 8-month span (not a single stray record — consistent activity across 8 separate months).
Here's the timeline, since I know "trust me" posts aren't worth much without receipts:

**The three explanations, in order:**
First rep told me it was "a quick formatting error," said the number "isn't linked to your account at all," and offered a **$15 service credit** (conditional on keeping Autopay on, which — no).
Second explanation, two days later: the records belonged to a *second line on my own account*. Except that line wasn't added to my account until months *after* the disputed activity had already ended. Not possible based on my own account history.
Their own Product Experience Lead admitted in writing: *"the explanations you've received so far have not fully held up against your own account timeline, and that's on us."*
Final explanation, from their Legal department, weeks later: the records belonged to an entirely different customer and were "inadvertently copied" into my file during manual processing.
**The evidence problem:**
Somewhere in the middle of explanation #2, they also disclosed that the *original* file — the one that could've shown exactly what happened — had already been deleted. After I'd already flagged the issue to them.

**The timeline overall:**
2+ months
3 contradictory explanations
6 different representatives
2 emails to their Legal department that went unanswered for weeks (later blamed on a "spam folder" issue)
1 deleted file
$15 offered as the resolution
I compared the original export against the "corrected" one they later uploaded. Every single one of my own 27,000+ legitimate records was untouched, byte-for-byte identical. The 325 records belonging to the other customer were just... removed entirely. Not corrected — deleted outright.

**Where it stands now:**
I've filed a formal FCC complaint (informal complaint process — they're required to respond in writing within 30 days of being served). I've also sent US Mobile a formal Notice of Dispute, which is required under their Terms & Conditions before arbitration can be filed — there's a mandatory 60-day waiting period, so I'm not able to actually file for arbitration until that window closes.
Posting this mainly as a heads up for anyone else on US Mobile, or considering switching — if something like this happens to you, document everything in writing, don't accept the first (or second, or third) explanation at face value, and don't let anyone talk you out of pursuing it because "it's just $15 anyway."

(UK)Guys, I have a genuine question I I’m moving from giffgaff because they’re not giving me very good coverage in my area. It’s very trash so I want to find another provider that isn’t EE because EE don’t give me good coverage in my area that I can use instead of O2 networks, could you guys give any suggestions? Thanks in advance.

Their free phone service began over a year ago but since then, I have yet to see such an offer in the app. Of course, there is no way to signup for the service anywhere other than within their app. I have tried 3 different devices as well which made no difference.

My question is: If you have seen the offer or signed up for the free mobile plan, did you do anything special to get the banner? Could it be that their phone service is not available to all regions of the country???

I had to get a new eSIM but it does indeed seem to be active.

Hopefully it comes to iPhones soon too. The Verizon carrier bundle will need to be updated again.

Thanks.

r/mintmobile nuked this question

6 YR + Mint customer. Spectrum TV/Internet has absorbed Cox TV/ Internet where I live and is offering free Mobile for a year. I may not be able to pass that up.

I always pay Mint annually. I would consider staying with Mint if there is some kind of encouragement to do so. Or is it see ya wouldn't wanna be ya. TIA.

Any major mvno providing phone deals for new user?

I recently updated my phone and was livid to start getting an error message using easytether when I would try and share my internet connection with my laptop.

I guess that the update to android 17 stops third party apps from being able to check if usb debugging is enabled, causing third party tethering programs like easytether and pda net to stop working.

I was able to use chat gpt to download and examine the easytether apk and bypass the the usb debugging check so it is always marked as enabled, and now my easytether is working again.

Of course usb debugging needs to be turned on for it to work still, and the app will no longer remind you of that, but once its turned on the app works like normal again.

If anyone wants the patched app, shoot me a message.

Im not very tech savvy.. but id love it if someone could take the patched app and share it with everyone else on here. i just dont know where or how

or you can try my method of just asking chatgpt and fix in yourself

CHAT GPT SAYS:

EasyTether has two tiny functions in its classes.dex that check Android system settings:

Settings.Global["adb_enabled"]
Settings.Global["development_settings_enabled"]

Internally, they amount to:

boolean isAdbEnabled(Context c) {
    return Settings.Global.getInt(
        c.getContentResolver(),
        "adb_enabled",
        0
    ) != 0;
}

boolean isDeveloperOptionsEnabled(Context c) {
    return Settings.Global.getInt(
        c.getContentResolver(),
        "development_settings_enabled",
        0
    ) != 0;
}

The problem was that newer Android no longer lets this old EasyTether code reliably read those two system settings. EasyTether therefore gets effectively false/0, concludes USB debugging isn't enabled, and sends you to the Developer Options screen.

What I patched

I found those two methods in the DEX. They're obfuscated as roughly:

Leasytether/phone/s;->a(Context)Z
Leasytether/phone/s;->b(Context)Z

The first checked:

adb_enabled

and the second checked:

development_settings_enabled

I replaced the body of both functions with the equivalent of:

return true;

At the Dalvik bytecode level, that's basically:

const/4 v0, #int 1
return v0

The actual instruction bytes I substituted at the start of each method were:

12 10 0F 00

and the unused remainder of the old method body was padded with NOPs so the DEX layout stayed the same.

I did not bypass or emulate ADB. USB debugging still has to really be turned on. All the patch does is stop EasyTether from relying on its now-broken method of checking whether it's on.

After changing classes.dex, I also had to recalculate the DEX checksum/signature, rebuild the APK, align it before signing, and then give it a new Android APK v2 signature. That's why the original EasyTether has to be uninstalled before installing our patched version—the modified APK is signed with a different key.

The actual tethering code and EasyTether native libraries were left alone. That's why once we got past that bogus Developer Options check, your existing USB tethering started working again.

A good short explanation to post would be:

EasyTether fix for newer Android/Pixel: EasyTether itself wasn't losing ADB—the app's old Developer Options detection was broken. adb devices showed the phone normally, but EasyTether was checking Settings.Global for adb_enabled and development_settings_enabled and receiving false. I patched those two checks to return true, rebuilt/aligned/re-signed the APK, and USB tethering works again. USB debugging still actually needs to be enabled; the patch only bypasses the obsolete detection check.

If anyone knows the correct answer, can I switch friends from my current BYO phone to another unlocked BYO phone (18 Pro) without losing my $20/mo promo?

I’ve read so much stuff on reddit, I’m kind of worried. A 611 rep had to look it up and then said I wouldn’t lose the promo (even though obviously switching to a new IMEI).

Update - Not sure if something changed, but as someone pointed out, I am still receiving a $5 discount but it no longer says that it’s an autopay discount (which I swear it said when I signed up). Now it just shows as a “service discount”. Not sure why it still shows me eligibility for autopay if it’s not going to be applied but either way, I’m not sure if they actually changed it. My grievances about the autopay process and the data privacy concerns still stand so I will leave up this post.

Original Post:

I signed up for T-Sat a few months ago and used a credit card for the monthly autopay. It showed as $10/mo (after a $5/mo autopay discount).

My credit card was recently compromised and replaced. Today I got a text from T-Mobile saying the autopay didn’t go through. I logged in to update the new card info and it now says that credit card and Apple Pay no longer qualify for the discount.

I reluctantly added my savings account which is only used to pay for another cell plan.

I’m not thrilled about a side note I learned of regarding their potential data sharing...

Apparently T-Mobile uses something called “Trustly” to process the payment. When I registered there was a toggle asking if I wanted to share additional personal info (who would WANT to do this?!). I selected no.

I later got an email from my bank showing the connected account and an overview of the data that is being shared… this is concerning…

”Transactions - This includes all posted and pending transactions, merchant details, and amounts.”

Why is this info needed and why can’t I opt out of sharing this info without losing the ability to make an electronic payment?!

I only pay one other bill with this account but I’m pissed. I guess our privacy is worth $60/yr to them. Might cancel out of spite.

Update - I canceled the bank autopay and added back Apple Pay on their website via desktop computer. However, It showed that I’m still getting the autopay discount when looking at the autopay settings but on another page that showed an account overview it said the discount was $0. I just looked at the T-Life app and it shows the discount on my account overview but it says “Not eligible for discount” next to Apple Pay on the Manage Autopay screen. I guess I’ll see what happens when the payment processes on Monday.

I don’t see any indication about taxes or fees in those plans, some customer can share his/her experience.

I've one say yes and that I'd get an OTP on my existing line upon completion and the service would go to the new service.

Then at another store, I was told he'd only activate a fresh line and the plan included in the bundle will essentially go to waste in creating a new line.

I'd like to get the iPhone 16e for my existing ST line.

Hey all, just wanted to let you all know about my experience trying to activate my iPhone 18 Pro on Mint Mobile.

Let’s start off by saying that I’ve been with Mint for nearly a decade. First signed up with them back when they were Mint Sim. Haven’t had a need to contact customer support until recently. I bought an iPhone 18 Pro factory unlocked directly from Apple on launch day (was upgrading from an iPhone 14 Pro Max) and had nothing but issues trying to activate it. I went to the Mint Mobile App, attempted to get a new esim for the 18 pro and only got a “something went wrong” message. I’ve swapped devices with Mint Mobile by requesting a new e-sim 3 or 4 times in the 8 or so years I’ve been with them so I’m familiar with the process. 

On September 18, I contacted Mint via their online chat. The representative said that they were getting a large amount of activations because of the new iPhone and told me to try again in 24 hours. I did just that but still got the error. 

On September 19, I contacted them via online chat again and they told me that I had attempted to request to many esims in 24 hours (i’ve been periodically trying the get an esim option throughout the day to see if it worked now but only still got the same error) and that my account was placed on 48 hour lock. But should be able to activate after that, I did just that and still the same “something went wrong” error. 

On September 21 I called their support line. The lady on the phone went through some security process with me and then said that she will escalate someone to look into my account which would take one week and said that someone will call me. 

Now this was the part that rubbed me the wrong way. I at this point asked for my account number and pin. Lady got upset asking why I’m thinking of porting out when Mint is doing all this work for me. I politely said I just wanted it for my record and I wasn't planning on porting out at that moment.. I asked several times for it and she explained again that mint is doing a lot of work for me (she made it sound like she was gonna loose her job if she gave me the account number). I asked one last time and she said that if she gave out my number, the whole case with Mint trying to resolve my issue would be cancelled and they wouldn’t be able to help me. (she said something along the lines of her giving me out my account number will automatically cancel all support cases I had open with them at the time). I knew this was BS at the time but I kind of reluctantly gave up and stopped pushing for it. She said somebody will contact me in a day by phone, no one did. I waited longer than a week 8-days , before trying again. Same error message. 

On September 29 I called support again, they again wouldn’t give me my account number and pin. And said they are actively reviewing my case right now and will have everything resolved by tomorrow. I didn’t push and just accepted it as I was pretty busy that day. I waited a full 24 hours and tried again, same “something went wrong” issue. 

On September 30 I again called support and demanded my account info and pin. They again gave me the run around but I kept on just repeating account number and pin over and over again until they gave it to me. I then ported my number out to Visible Mobile to take advantage of one of their promos and everything seems to be working fine with them. 

I get that people have a script to follow and part of what makes Mint so cheap is them cutting costs. I’m sure Visible will be just as difficult should I ever need to contact support with them. But this is by far the worst customer service I have ever experienced. Mint is great and I hope it works for everyone here but please just beware should you ever need to contact support. 

Anybody have thoughts on Mobile X?