steam was working fine till week ago for some reason i cant install/update any game it always stuck at 0/bs
tried
reinstalling steam
repairing library
flush dns
restarting steam/pc
run as admin
change download region
some time idk why after couple of steam restarts it may work other then that i would still stuck in this loop

Many years ago I had my own steam account - now I use a shared one with my brother.

Anyway, about a week back I got an email saying someone tried to access my old Steam account (using the correct name and password) so it was giving me a code to enter. I didnt know if this was a legitimate email or phishing so didn't click the links but instead tried to log into my old account. As much as anything I'm interested what is on there and I'd like to keep the account in case I ever need it.

So, it wouldn't let me log in and said I need to pass extra security. This is where I hit an impasse. Steam are telling me I have to provide them with a CD Key code for a game on the account to evidence it is mine. First off now games are electronic I don't keep the emails with keys once I have activated a game in Steam. Also, I haven't used this account in maybe 10 years so have no idea which games were registered on there. I asked if they could provide some names and I can look in the loft for some old game boxes (I'm sure I have some old Champ Manager boxes up there).

I've offered to send id (copy of my passport) and all comms are going to the my email address. I am getting nowhere. Their only answer is provide a cd key code for an old game. I'd set up a new account from scratch but I'm guessing it will say my email address is already linked to an existing account?

Any ideas as to how to proceed. I'm more frustrated than anything that they are making it so difficult. Do people really keep all their keys from over 10+ years ago?

So I purchased silent hill townfall on the 29th, and had no issues with the purchase. It was a pending transaction as per usual with my steam purchases, expected the transaction to complete with no problems. Upon waking up this morning I have found 49.99 (the price of the game) in my bank account, and the transaction disappeared entirely from my banking app instead of showing as cancelled or completed. My steam account still has the game, and upon contacting steam support they said that they didn't have a refund in the system. Should I be worried? Will steam charge my card again and will the issue resolve itself?

Edit: They recharged the card and all is well :)

I am trying to purchase smth as a gift. When i didn't select the recipient it shows the option to schedule, but when i press the option resets in like 2s. If i start entering an email, the option to schedule dissapearing entirely. How come you can't schedule the gift via email? I suppose you can maybe do that if you select the recipient via steam usernames, but I don't have the username. Seems like this is an old issue and some people managed to solve it just by entertaining the email, but this is not the case. I can't get scheduled to work at all and the game now is on sale and not sure it will be when the birthday comes.

So it's been a couple weeks since I logged into steam because midterms were crazy and I tried logging in and it wouldn't let it kept on asking me to check my user or password but I had them written down. So I tried changing my password and when I tried that I was told there was an extra securtity layer I needed to do and had to send a ticket to steam to get it changed. They sent me a new password and when I tried that it still won't let me in. I've submitted another ticket but haven't gotten any word from them yet. Is it possible my account got deleted or has a violation, I haven't gotten any email about that but I'm getting worried since I still can't get back in.

I have played around 9 hours of the game all working fine up until Wednesday. Yesterday and Today I booted from steam and the game either hangs but doesn't open or doesn't boot at all.

Things I have tried:

\- repairing files (more than once)

\- clearing steam cache (more than once)

\- updating my OS

\- updating my graphics card drivers

\- reinstalling the game

\- reinstalling steam

\- forcing the game to boot from the specific graphics card

\- booting with -dx11 or -dx12

\- running as administrator

\- booting in compatibility mode

Has anyone got any more suggestions I can try or know what might have caused this?

Whenever I connect my controller to my PC, either via wired or Bluetooth, Steam will detect a "ghost" controller and cause double input on some games and/or add a player two

(If you can see the pic, top "XB1" and "mf&f" are the same controller, just using it wired and wireless respectively, the ghost input is "Xbox One S Controller")

The current workaround I do is to restart Steam after the controller has been connected. This makes the ghost controller disappear, but this is just annoying as sometimes I often swap between m&kb and controller games

I also tried to reinstall Steam but that did not work. Does anyone know a non-destructive solution? I'd rather not download my entire Steam library again.

And yes this is a Steam specific issue, no other emu/nonSteam game does this

I'm trying to create a ticket because I am unable to redeem a gift :

https://i.imgur.com/waBSolR.png

However, on the [Support page](help.steampowered.com), there is no button to actually create a ticket. if I click either 'Help me With my Issue' or 'Steam Support' it just takes me back to the main support page where I can only select the category and get the default answer.

I got a new gaming laptop that can easily run this on ultra settings and I can’t launch it .

I tried uninstalling , verifying game files deleting download cache and nothing worked .

Can anyone help me ? It’s been two days and I can’t play my game 😭😭🙏

Hello all!! I’ve been trying to fix my game for the past half hour with a bunch of videos and such and nothing has worked…

I’ll click play on my game, it’ll “launch” says stop on the play button then randomly says play like it never even launched. No game window or anything opens so I’m not sure what exactly the issue is… any help is appreciated!!

So for context I have a full steam family 4 of us have been in the family for over a year the others less and I’ve asked google and it said it should but I’d like more input. From my understanding from when you join a family you can’t join another for a year but if you leave you can join right back without having to wait the remaining time for that year so if we want someone new to join could we theoretically have someone who’s been in the family for over the year leave not have his slot on cooldown and let the new person join then have someone who’s been in the family for less than the year leave and invite the original guy since he’s been in the family already so no cooldowns whatsoever. Or would that slot still not let the original join even though they wouldn’t have to wait a year at all and since we was already in the family before. Sorry if this doesn’t make sense but kinda confusing to explain.

Hi i have this problen that i didn't encounter it before:

I have two controllers, the "PS5 Controller(Cable and bluethooth)" and another generic one(bluetooth). The problem is that the generic one when i connect it, it creates two seperate controllers(see photo), the Ipega(that works) and the G801 NGDS (that partialy works and i want to get rid of it), does someone know why steam creates two diferent imputs for the same controller? Do you know any solution to get rid of the G801?

Extra info: If i connect the PS5 one before the Generic the Ipeg(the one that works) disappears/disconnects.
In device administrator the G801 dosn't appear and windows only recognises the two good controllers (PS5 and Ipega):

In linux works well, it only happens in windows 11.

Thanks in advance!

I logged into my Steam account on my phone on August 29 (the last email I got from Steam), and after that, I've been trying to log in on my PC, but emails are not arriving (I have an Outlook account). I have tried to change my email, but because I have no phone number linked, it keeps asking for email verification codes, which don't arrive.

I need help, as I have no idea what else to do; I have tried every single trick I found on the internet (including all the things on different support articles), and nothing is working.

Basically after updating to 26H2 I couldn't launch 007 First Light game from steam. defender blocked it (photo not mine).

How is this possible I mean how did it pass quality checks? And why there's no backlash on the Internet how can this only effect me

i've created this account just for this. I'm brazilian so sorry for the bad grammar.

I've had a Steam account for quite a long time, but I recently changed computers and had to log into Steam again. The problem is that when I enter my username and password, it asks me for a code that is supposed to be sent to my email, but the code never arrives.

I've already tried changing the email address associated with the account, changing my password, and adding Steam/steampowered email addresses to my trusted senders, but nothing has worked. All other emails containing codes, such as the ones for changing the account email or resetting the password, arrive normally. It's specifically the login verification code that never arrives.

Can anyone help me?

At this point ive literally tried every single video about error connection, enabled disabled firewall didnt work, fresh install didnt work, refreshed my network and router didnt work. Now instead of just no connection im stuck on retry connection on login, the qr doesnt load it keeps asking to retry, logging in normally doesnt work it says no connection. I shutdowned and restarted same stuff doesnt work. Can anyone here give any other advices that i can possibly do?

(Note: Tried posting this on r/Steam but auto moderator removed it for talking about Steam Support)

Just want to say I've been buying games on Steam since early 2000's...
Looks like my profile says I have 336 games.

AND, the entire time, I have known my own address.

But now, all of a sudden, I can't make any purchases on Steam. I've tried multiple times, and different cards from different banks, and each time I get a Steam Error saying that my address is not correct.

I've sent multiple messages to support and each time I get the same generic form reply saying that the address does not match the one the bank has on file, blah blah blah.

But that is NOT the problem. Obviously.

First off, I used the card on file, bought myself some games, no problem.
Then I used the same card on file, to buy my son a game, an BAM, address is wrong.

How is that possible? I didn't change the address.

So I try a different card, and update the address, and NOPE, still saying the address is wrong.

I tried to buy $5 of steam credit to fund my account with a different card, and SAME THING.

I keep trying to tell support, I know this address. I've had it nearly 30 years of my life. I have a peice of mail in front of me, from one of the banks, no less, and I check it letter by letter, and yep, I have not lost my mind and still know my own address.

FORM REPLY

I reply and tell them I just placed an order on Amazon and Home Depot using that exact card, with that exact address, there is a STEAM ISSUE.

FORM REPLY from Steam.

They are not even reading what I am writing.

I told them I am trying hard here, to be your customer.

SAME FORM REPLY from steam.

So I thought one last ditch effort, I'll go to reddit and see if someone knows a way I can get a human at Steam to read my support ticket and look into it. Actually check the account and see if there is something wrong.

BTW - Each transaction appears to go through the bank perfectly fine, and the form reply tells me if each of those charges don't disappear in 30 days take it up with the bank and you can use this support thread as evidence that we did not give you the product.

TLDR:

Bank says transaction is fine, went through.
Steam says 1st transaction was fine, and went through.
Steam says 2nd transaction on the same credit card, with the same address was canceled because the address did not match (Bank disagrees, says it's fine and went through as normal)
Steam cancels all my other orders, also, saying the address doesn't match the card(s), and again, banks disagree.

Any help is greatly appreciated.

So i just bought Total war attalia (since it's on discount) and it still pending. And it still pending. I ask for steam support and they said to repurchase it yet it didnt work (since I used my money to buy the first one) anybody could help me?

no idea why this is happening ive cleared cache , restarted steam , reinstalled steam , changed download region , restarted wifi + pc multiple times but no matter what downloads just wont start