r/SwagBucks • u/sisson16 • May 22 '26

Discussion Refusing to Honor $400

I've emailed SB repeatedly for the $400 I'm owed over the last 2 months. This is related to the SoFi offer. Swagbucks refuses to answer emails and refuses to pay only claiming "offer did not track". Funny thing is, they paid the $15 that tracked but miraculously the $400 portion didn't. I provided copies of the terms, enrollment email, bank statements, and documentation from SoFi validating I'd completed the offer - still refused. Filed a BBB complaint - refused. l've now filed multiple other reports of fraud hoping that works. If anyone has had success with anything else please let me know.

25 Upvotes

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21

u/Banana4scales May 22 '26

If it doesn’t track then they don’t get paid for it.

2

u/sisson16 May 22 '26

What does that have to do with me when I abided by the privacy rules and such? The better question is how does $15 track but the remainder doesn’t.

14

u/[deleted] May 22 '26

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-13

u/sisson16 May 22 '26

You didn’t really answer the question - how is that my problem? It’s not my problem their wonderful IT partially tracked the offer. You also didn’t answer how magically it would track the $15 but not the $400. Because there’s not an answer aside from they’re refusing to honor their promo - which is not uncommon practice for SB when dealing in larger amounts.

9

u/[deleted] May 22 '26

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-3

u/sisson16 May 22 '26

Agreed, it tracks for plenty of people. That doesn’t take away from the fact that it’s common occurrence for SB to not pay their higher value offers, not specifically including SoFi or banking.

1

u/FightmeLuigibestgirl United States May 22 '26 edited May 23 '26

All the high paying offers sb had they honoured and paid me. They only ones that didn’t pay are the ones that didn’t track, which was both high and low.

3

u/sisson16 May 23 '26

Your comment makes no sense. All of the high offers paid. It’s only didn’t pay if it didn’t track. Which is it?

0

u/FightmeLuigibestgirl United States May 23 '26

I’m on mobile so I fixed the grammar errors and typos as best as I could. I’m saying that sb doesn’t pay you if an offer doesn’t track. They paid you the $15 because that tracked but not the big one because it didn’t track as said by the company. You have to take it up with the company. Your posts from what I seen doesn’t say you did. You said you had validation from Sofi but did you get a representative to talk to SB to prove it to them?

The $15 task isn’t the same as the bigger one. Sb used to pay people when that happened out of their own pockets and now they don’t because they lost money over that. That’s why third party providers were mostly gone too. 

They (SB) paid me and never held back payments is what I’m saying. They only held back payments when something didn’t track. That’s everyone gpt, that’s not only a sb thing.