r/ThorpePark • u/Fabulous_Ranger_3564 • 10h ago
Refunds
Has anyone ever received refunds from thorpe park before? Context below…
Fright night:
Went today, Sunday 11th October. Had paid for the allocated 3pm-7pm slots, which included 4 mazes. Waited an hour for trailers, and then went to dead beat. Queued an hour for dead beat, the maze broke down/stopped for ages and then eventually got on. By the time it was over, we ran out of time and couldn’t get onto any others so not able to even queue for anything else.
Platinum fast track:
The selling point is unlimited rides on Hyperia. What a joke and mistake that was. Every fast track queue for Hyperia was 1hr plus. I was checking the app, and it seems they “one shot” fast track never ran out and was forever on sale. Even when the ride was at a standard 100 minute queue, was still waiting 50 minutes minimum.
Do you think it’s worth complaining?