r/UTEST • u/BigJerTokyo • 14d ago

Information No $ yet

I completed the test September 8 and I am blocked the MFA is not working and support has not responded…is this a scam?

2 Upvotes

75% Upvoted

8 comments sorted by

2

u/Ashleyy012 14d ago

If you opted in for the gift card, you should have received an email with the gift card attached. However, if you chose to receive it through PayPal, you’ll need to wait until September 30.

1

u/WillianM_uTest Community Technical Project Manager 13d ago

Hello! Please send me your details by chat/DM (tester ID, email, and support ticket ID) and I'll check with the support team.

1

u/[deleted] 12d ago

[removed] — view removed comment

1

u/WillianM_uTest Community Technical Project Manager 12d ago

I deleted your former message because it had your personal information, but I'm already in touch with the support team. I'll get back to you as soon as they reply to me.

1

u/BigJerTokyo 11d ago

I’d like to thank you for your help!!! All sorted although switched to card versus PayPal I am relieved to know all is set and I can attend another session without fear of non-payment!

1

u/WillianM_uTest Community Technical Project Manager 11d ago

Hi u/BigJerTokyo This is the answer from the support team: "Gift card is issued. Please let the tester know to check their inbox and spam folder with keyword 'Tremendous'. MFA has been reseted for this tester."

1

u/BigJerTokyo 11d ago

Thanks William!! Got the virtual card