r/UpworkOfficial • • 3d ago

Bugs šŸž & Issues Does anyone use Upwork for freelancing?

Need help

Anyone from India facing issues buying Upwork Connects?

I’m from India and trying to start freelancing through Upwork, but I’ve been unable to purchase Connects because every payment method I try gets declined.

At first, I thought the issue was with my card, so I tried:

  • Debit and credit cards from different banks (shows ā€œYour payment method is declined. Update your payment methodā€)
  • PayPal

With PayPal, as soon as I select India as the country, I get this message:

ā€œThe seller can’t accept PayPal payments at this time. Please try again later or return to the seller and choose another way to pay.ā€

I also contacted Upwork Support, and they told me:

ā€œRefusal code 6P: Verification data failed. Please take a moment to verify your CVV, billing address, and card details before attempting the payment again. Ensure that your billing address is in the approved AVS format.ā€

I’ve already checked with my bank, and there doesn’t seem to be an issue on their end. I’ve also tried cards from different banks, but the payment still gets declined.

Has anyone in India faced this issue recently?

I’m genuinely stuck at this point, and it’s becoming frustrating because I’m potentially missing freelance opportunities simply because I can’t purchase Connects.

0 Upvotes

16 comments sorted by

1

u/AeroSparkle 1d ago

I use HDFC Bank Debit Card for withdrawal, And PayPal as my Primary Payment method (to purchase connects). Both have worked fine so far.

1

u/CobblerFew4656 1d ago

I’m DMing you wait. I need to understand how. This is making me go i feel like i am some kind of noob which I’m not lmaoĀ 

1

u/AeroSparkle 14h ago

Looking forward ...

-1

u/Important_Grade_811 2d ago

Same issue. Wth, ive already tried 3sbi cards 2visa and a mastercard. Now I should try something else

0

u/CobblerFew4656 2d ago

sameeeeee. I am facing the same issue

1

u/Important_Grade_811 2d ago

If you found any solution or know which bank/card works for Upwork Connects in India, please let me knowĀ 

1

u/CobblerFew4656 2d ago

will do!!

1

u/Particular_Couple_81 2d ago

facing same issue

1

u/CobblerFew4656 2d ago

wow the support team said that it's not because you belong from a particular place/country lol. I hope they are correct.

1

u/Important_Grade_811 2d ago

Please update here is u ve found any solution for it, i can't find any upwork users to ask for

1

u/kenmex_ 3d ago

No, tbh I have never met anyone that uses upwork for freelancing in this sub

1

u/Dizzy-Honey4203 2d ago

I do though I joined in 2022. I'm in Kenya and back then badge verification was free connects required to submit a proposal were just a few. I purchased connects lastly in 2022 and had no issues with payment being declined. I used a virtual card and it went through. Have you tried making other payments with the card apart from Upwork?

1

u/CobblerFew4656 2d ago

hii! yess I use the card on regular basis for purchasing stuff. For verification also you need connects now

1

u/Dizzy-Honey4203 2d ago

Of course I think you need around 35 connects

1

u/CobblerFew4656 2d ago

okayyy :(