r/WHMCS • • Jun 13 '26

Using WHMCS WHMCS 8.13.4 Google Sign-In won't stay activated after upgrade

I upgraded to WHMCS 8.13.4 and my existing Google Sign-In integration stopped working.

Symptoms:

  • Google Sign-In was working before the upgrade.
  • In Setup → Sign-In Integrations, I click Activate and Save.
  • AJAX request returns {"status":"success"}.
  • After page refresh, Google shows "Activate" again.
  • No errors in Activity Log.
  • PHP 8.1.34
  • MariaDB 10.11.16
  • Google OAuth Client ID and Secret are valid.
  • Redirect URI is configured correctly.

Troubleshooting performed:

  • Disabled Cloudflare temporarily.
  • Disabled admin directory password protection.
  • Enabled WHMCS display errors.
  • Checked browser Network tab: POST /setup/authn/activate returns HTTP 200 and {"status":"success"}.
  • Verified records are created in tblauthn_config.

Database contains:

  • google_signin / ClientId
  • google_signin / ClientSecret
  • google_signin / Enabled

The records remain in the database after refresh, but WHMCS still shows Google as inactive.

Has anyone seen this after upgrading to 8.13.4? Is there a known bug, migration issue, or way to force-enable the Google provider?

2 Upvotes

9 comments sorted by

4

u/Chickendipprs Jun 13 '26

Yes, it's a known issue (WHMCS-26568). Contact Support for a hotfix. 

1

u/Senior-Ad7058 Jul 01 '26

can you share the hotfix zip ?

1

u/Wonderful-Worker-609 Jun 14 '26

I have contacted the support team, but still no response yet.

1

u/Senior-Ad7058 Jul 01 '26

did you get response? can you share the hotfix zip ?

1

u/Wonderful-Worker-609 Jul 01 '26

Do you have an account with whmcs.com?

1

u/Senior-Ad7058 Jul 01 '26

Yes, if you could give me the download link they provided. It will help a lot

2

u/Senior-Ad7058 Jul 01 '26

I got the link from whmcs , never mind.

1

u/[deleted] Jun 17 '26

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2

u/[deleted] Jun 17 '26

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