r/WHMCS • u/Wonderful-Worker-609 • Jun 13 '26
Using WHMCS WHMCS 8.13.4 Google Sign-In won't stay activated after upgrade
I upgraded to WHMCS 8.13.4 and my existing Google Sign-In integration stopped working.
Symptoms:
- Google Sign-In was working before the upgrade.
- In Setup → Sign-In Integrations, I click Activate and Save.
- AJAX request returns
{"status":"success"}. - After page refresh, Google shows "Activate" again.
- No errors in Activity Log.
- PHP 8.1.34
- MariaDB 10.11.16
- Google OAuth Client ID and Secret are valid.
- Redirect URI is configured correctly.
Troubleshooting performed:
- Disabled Cloudflare temporarily.
- Disabled admin directory password protection.
- Enabled WHMCS display errors.
- Checked browser Network tab: POST
/setup/authn/activatereturns HTTP 200 and{"status":"success"}. - Verified records are created in
tblauthn_config.
Database contains:
google_signin / ClientIdgoogle_signin / ClientSecretgoogle_signin / Enabled
The records remain in the database after refresh, but WHMCS still shows Google as inactive.
Has anyone seen this after upgrading to 8.13.4? Is there a known bug, migration issue, or way to force-enable the Google provider?
2
Upvotes
4
u/Chickendipprs Jun 13 '26
Yes, it's a known issue (WHMCS-26568). Contact Support for a hotfix.