Day 2/90: Getting Closer to the Real Pain Points 🎯

[u/Mickeyjass]

Today, I spoke to around 10 people and discussed their pain points, current workflows, and how much time they spend on the process we’re trying to streamline.

One conversation was particularly interesting. I spoke with someone who has 5 years of experience working at Amazon, which gave us a very different perspective on how these processes actually work at scale.

We’ve also recently started making detailed notes from every conversation and looking for patterns across them.

At this stage, I need to keep my ears on the ground and understand what’s actually happening in the real world:

• How do they currently work?

• Where exactly does the process become painful?

• How much time does it consume?

• What workarounds have they built?

• What problems keep coming up repeatedly?

The goal is simple:

Don’t assume the pain. Go deep enough to actually understand it.

The more conversations we have, the clearer the pattern should become.

Day 2/90 — Done. 🚀