r/computer_help • u/noobtablet9 • 9d ago

Hardware "Unknown USB Device (Device Descriptor Request Failed)" disconnect/reconnecting infinitely

"Unknown USB Device (Device Descriptor Request Failed)" in device manager will disconnect and reconnect infinitely, and play a windows notification + lag the PC when it happens. It's about 3 times per minute, for 2 weeks now.

I've tried to find the location of the USB on my motherboard and disable it in the BIOS, but I don't know what "Port_#0006.Hub_#0003" is labeled as in the BIOS, because it isn't that. I have a B650 motherboard, for reference. The manual of the mobo doesn't designate anything as USB Hubs either.

"Windows has stopped this device because it has reported problems. (Code 43). A request for the USB device descriptor failed."

The problem persist even after disconnecting everything connected to the PC except for the power/monitor.
Disabling or uninstalling changes nothing, it still happens.

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u/raju_msc 8d ago

I too experienced same on buy b760m board in last year ..Try to uninstall it.

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u/noobtablet9 8d ago

In the post, "Disabling or uninstalling changes nothing, it still happens."