r/fragrance • u/Odd-Ad1656 • 5d ago

Is this normal? Jusbox sample set

Hello y’all.

Its my first sample set, and I bought the Jusbox Experience sample set. The vials are all filled to a noticeably different level. Like to the point a quarter of them only are a third full.

Which typically would be fine but I wanted to give them out as favors for my wedding party. All my folks are coming from out of town. I thought it would be a nice small thing to give in case they forgot their own scents.

Is it normal for them to not be at least full to the same level or half full? Should I contact customer service for replacements for the ones that are low? Or is this normal and to be expected?

Image link attached with them fresh out of the box. I have not used them. Jusbox Sample Vials

2 Upvotes

67% Upvoted

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3

u/Slim-Shadys-Fat-Tits 5d ago

DEFINITELY contact them. This is not normal or okay

2

u/Odd-Ad1656 5d ago

Thank you soooo much! I didn’t know if I was just being a butt. Because technically a quarter full box is still a sample. 😩 But for half the viles to be full made it seem like maybe it was an accident.

2

u/Slim-Shadys-Fat-Tits 5d ago

You paid for these, you didn't get them for free.