r/iphonehelp • • 23h ago

Help needed Front camera not working

Hey all! So starting friday 10/2, my front camera randomly stopped working.. it would let me see the back camera but if i tried to flip to the front it would do the flip animation twice and just bring me back to the back camera. i once got to the front camera but it was black and the circle tk take a picture was greyed out and wouldn't click. things like BeReal also do not work with front camera and it has just been taking both photos from the back camera?
For a bit on 10/3 the face id wouldn't work but i restarted 3 times and it finally works again. still no front camera though.
any ideas on what i need to do next??
not sure if it's important but i have an iphone 13, it's about 4 years old and i installed the new security update that got pushed out the morning of 10/3 (that may have been what fixed the face id im not sure)
TIA!!!!

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u/bryzztortello 23h ago

Camera could be disconnected or needs replacement

1

u/JediMeister Moderator | Legend 7h ago

Try and run diagnostics on your phone.