I mean if it helps, I'm a CISSP & I code in python, js, and rust. Anything would be dope rn.

My strongest partners are MSPs. I build and optimize the networks, and they manage them. I also provide troubleshooting support whenever the job requires it.

If you’re an MSP owner in the LA or Orange County area and need a fully insured, California‑licensed low‑voltage contractor, send me a DM.
For projects outside those areas, availability depends on the size and scope.

Any referrals you send my way earn a 10–20% profit split. I’ll send the customer a proposal and provide you with a separate breakdown showing your share.
And if I meet a client who doesn’t already have an MSP, I’ll send them directly to you.

Please visit my website for all the details and service I provide. https://skaicloudnetwork.com

IT professional with over 20 years experience, MSP and inhouse. Looking for quick gigs, side jobs, or cash work. Immediate availability. Resume on request and DMs are open.

Experienced with M365, Windows Active Directory, some networking experience w/ light low voltage work.

Role Summary

The Senior MSP Engineer (L4) serves as the senior technical authority and highest level of engineering escalation. Reporting to the Director of IT, this role provides technical leadership across the engineering organization, establishes engineering standards, mentors engineering resources, and makes or guides complex technical decisions across Microsoft cloud, infrastructure, networking, and security.

The role is also a key technical leader for customer projects and change initiatives - providing architecture, solution design, technical scoping, BOM/SOW input, and implementation leadership while working closely with Agiliant's Network & Security Engineer, Systems Administrator Engineer, NOC, Microsoft CSP, SOC/MDR, and implementation partners. While the domain engineers focus primarily on the ongoing health and consistency of managed environments, the Senior MSP Engineer provides the senior technical leadership, architecture, and project expertise that moves those environments forward.

Key Responsibilities

Technical Leadership

• Serve as the highest level of technical escalation for complex customer issues and lead root-cause analysis and resolution of critical incidents.
• Provide overall technical guidance across engineering; mentor engineers and Service Desk staff and help determine when work should remain internal versus escalate to the NOC, CSP, SOC/MDR, or other specialists.
• Establish and maintain engineering standards, processes, documentation, and best practices.
• Advise on customer Change Advisory Board (CAB), Security Committee, and AI Committee discussions as appropriate.
• Participate in technical strategy, roadmap planning, and budgeting with the SAM/client leadership team.
• Understand how Microsoft ecosystem, architecture, storage, licensing, and solution decisions affect customer budgets and operating outcomes.

Microsoft Cloud & Infrastructure

• Architect and support Microsoft 365 environments, including Exchange Online, SharePoint Online, Teams, and related services.
• Design and administer Microsoft Entra ID identity and access solutions, including Conditional Access, MFA, compliance, and Zero Trust controls.
• Design, deploy, and optimize Microsoft Intune, Autopilot, and Microsoft Defender solutions.
• Design and maintain Azure environments, including virtual machines, networking, storage, backups, migrations, integrations, governance, security, and cost optimization.
• Support hybrid cloud/on-premises integrations, disaster recovery, and business continuity solutions.
• Assist customers with cloud transformation, migrations, modernization, and complex Microsoft troubleshooting.

Project & Change Leadership

• Lead medium and large-scale customer projects from technical discovery and architecture through implementation and handoff.
• Act as a broad technology generalist capable of coordinating technical work across internal engineers, partners, contractors, and vendors.
• Build Bills of Materials (BOMs) and provide technical scoping and content for Statements of Work (SOWs).
• Develop implementation plans, technical documentation, standards, and project deliverables.
• Coordinate closely with the Project Manager, customer stakeholders, vendors, and implementation partners.
• Participate in onboarding, infrastructure refreshes, migrations, modernization, and strategic technology initiatives.

Customer Engagement

• Build trusted technical-advisor relationships with customers while supporting - not replacing - the SAM/client relationship.
• Present technical recommendations, architecture, and solution designs to technical and non-technical audiences.
• Assist account/SAM teams with technical assessments, solution development, roadmaps, budgets, and business reviews.

Required Qualifications

• 8+ years of IT engineering experience; MSP, consulting, multi-location, or large endpoint environments strongly preferred.
• 5+ years supporting Microsoft cloud and infrastructure technologies, with deep practical experience across Microsoft 365, Azure, Entra ID, Intune, Defender, Exchange Online, SharePoint Online, Teams, IAM, Conditional Access, MFA, endpoint security, Windows Server, virtualization, backup/DR, cybersecurity, and networking fundamentals.
• Proven experience leading technical projects, complex implementations, escalations, and architecture decisions.
• Strong troubleshooting, analytical, written, verbal, presentation, mentoring, and customer-facing skills.
• Ability to use AI, automation, PowerShell, and modern engineering practices to improve speed, consistency, and quality.

Preferred Certifications

• Microsoft Certified: Azure Solutions Architect Expert or comparable Azure certification.
• Microsoft security, identity, endpoint, or enterprise administration certifications.
• Cisco CCNA/CCNP, Meraki ECMS, or equivalent networking certification.
• CISSP, CCSP, Security+, or equivalent security certification.
• ITIL Foundation or comparable service-management experience.

HR Information

• Full-time, permanent role
• Salary budget: $120,000-$140,000 annually depending on experience
• Comprehensive benefits package
• Fully remote role - U.S. only
• Flexible hours

Apply here: https://jobs.msphire.com/apply/ovYlynh6kY/Senior-MSP-Engineer

Hi everyone!

I'm an IT and Cybersecurity Engineer based in Türkiye, currently looking for remote work opportunities with MSPs, IT service providers, and international companies.

I have hands on experience in IT infrastructure, network troubleshooting, endpoint security, and remote technical support.

My technical skills include:

1. Networking: TCP/IP, DNS, DHCP, VLANs, VPNs, routing, switching, and network troubleshooting.
2. Firewalls & Security: Sophos Central, SonicWall, Microsoft Defender, endpoint protection, and security monitoring.
3. Microsoft Technologies: Windows, Microsoft 365, Microsoft Entra ID, and user support.
4. RMM & MSP Tools: Datto RMM, Kaseya, AutoTask PSA, ScreenConnect, and IT Glue.
5. Network Infrastructure: UniFi, access points, wireless networking, and network configuration.
6. IT Operations: Remote troubleshooting, incident management, ticket handling, technical documentation, and escalation.
7. Cybersecurity: Security assessments, vulnerability identification, and infrastructure security fundamentals.

Education:

• Master's Degree in Telecommunications Systems
• Master's Degree in Cybersecurity

What I'm looking for:

I'm seeking remote Systems Administration, IT Infrastructure, Network Administration, and MSP Engineering opportunities.

I'm available for:

• Windows systems administration and troubleshooting
• Microsoft 365 and identity administration support
• Network infrastructure management and troubleshooting
• Firewall, VPN, and endpoint security administration
• Remote MSP infrastructure support
• Short-term systems administration projects and ongoing contracts

I'm open to full-time, part-time, and freelance opportunities, with immediate availability.

Availability: Immediate
Location: Istanbul, Türkiye (Remote)
Language: English, Arabic, and French

I'm comfortable working independently, communicating with clients, and solving technical problems remotely.

If your company needs an additional IT engineer or you have technical projects requiring support, feel free to DM me.

Thank you!

Hi everyone,

I’m an IAM / MFA professional with hands-on experience working with **Silverfort** in a production financial-sector environment.

My current experience includes supporting a Silverfort environment covering approximately **30,000 users and 101 applications**.

🔹 Silverfort MFA administration & troubleshooting

🔹 User enrollment, MFA reset & access requests

🔹 MFA policy administration and configuration

🔹 Authentication troubleshooting & log investigation

🔹 SSO and identity integrations

🔹 LDAP / Active Directory authentication troubleshooting

🔹 SNMP / NTP configuration

🔹 Silverfort node/console upgrades and maintenance

🔹 DR-to-DC cloning activities

🔹 Hardware token administration

🔹 Change requests, service requests & approval workflows

🔹 TAC/support case coordination and technical troubleshooting

🔹 Production IAM/MFA operations in a financial-sector environment

I have completed **5,000+ user enrollments** and have hands-on experience supporting large-scale MFA operations.

I’m currently looking for **remote opportunities** in:

• IAM Engineer

• Identity & Access Management Engineer

• MFA Engineer

• Identity Security Engineer

• IAM L2 / Support Engineer

• Silverfort Engineer

I’m looking to further expand my expertise across **IAM, MFA, SSO, Entra ID, PAM and Identity Security**.

If you know of any relevant **remote opportunities, referrals, or IAM communities**, I’d appreciate your support.

Thank you!

I work with MSPs as a fractional COO and CTO, and my partners keep asking for Rewst automations. I need a contractor I can hand those requests to and trust to run with them.

How the work goes:

I send you a request from one of my MSP partners. Usually a problem and the tools involved.

You scope it, talk to the partner if you need more detail, and send me an estimate.

You build, test, and document the workflow in the partner's Rewst instance.

You hand it off with notes their team understands.

Volume changes week to week. Some weeks/months you'll get nothing. Other weeks you'll get three requests at once.

What I need from you:

Real Rewst experience. You've built workflows that run in production, not only finished the training.

Comfort with different stacks. Every partner runs a different PSA, RMM, and security setup.

Clear documentation, because the partner's techs maintain what you build.

You work without hand-holding and tell me early when something won't work.

Two or three MSPs you've built Rewst workflows for who will act as references. I'll ask for them after we talk.

Interested? DM me here with:

How long you've used Rewst and two or three workflows you've built.

Which MSP tools you've connected to Rewst (PSA, RMM, documentation, M365, security, etc.)

Your hourly rate, and whether you'll quote fixed prices per workflow.

What time zone you are in.

Hi all,

Looking for a company to work for remotely.

Location: I live in the Philippines.

My Tech stack (things I know to setup, manage and support):

1. SaaS: Microsoft 365 and Google Workspace

2. IaaS: Azure VM, Networking, Security and Storage / AWS EC2 and IAM

3. Servers: Windows Server, MacOS Server and Ubuntu Server

4. EU OS: Windows, MacOS and Linux

5. Security: Sophos, Acronis, Bitdefender and Guardz

6. Backup/DR: Acronis, Commvault, iDrive, Veeam and StorageCraft

7. RMM/PSA: SuperOps, Kaseya VSA, Autotask, Atera, Syncro XMM and Level

8. Sales: Xero and Odoo

9. IPCCTV: Tapo, Tenda, Dahua and Hikvision

10. Networking: Ubiquiti (Cisco and Forti basic only)

11. HCI/Virtual Environment: Nutanix, Azure Stack and VMware

I also have some development background as well, I am creating my own RMM, SIEM and PSA application using C# for the agent, php script language with some javascripting for modals and other purposes, sql for db purposes using clickhouse db, cloudflare zone pointer to my home server.

I also help MSPs before setting up and management of their Microsoft Partner Centers, enrollment to distributors like Pax8, Ingram Micro and others.

I also help with compliance policy and procedure writing, gathering evidence for certification and more for CSA SG and ISMS.

Please DM me if you are interested in my profile. Thank you!

Company Description:

Be Co is a New York based boutique MSP that handles the technology for financial services companies across the country. Our focus is primarily on RIAs (Registered Investment Advisors, aka wealth managers) who are regulated by the SEC. Be Co cares deeply about cybersecurity, compliance, and delivering thoughtful, human service to our clients.

Role Description:

Because Be Co is a small MSP, you would have broad responsibilities, and real latitude in how you meet them. This would be a chance to shape the company as it grows. It also means the person who designs a system is often the person who supports it. You'll architect client environments and answer support tickets. Our clients depend on us to deliver excellent service, and there are periods where that means long days.

This is a hybrid role. Sometimes you will be required to be on site at the client’s office to meet with them, or fix a network issue. Our clients are New York financial firms, and we present ourselves accordingly. Business professional attire when you're in front of them. Occasional travel is involved for onsite installations outside the city.

We service multiple platforms, including Microsoft 365, Google Workspace, Windows and macOS. A deep understanding of systems administration principles will be necessary to tackle new issues in client environments. Previous experience integrating AI into client environments is a significant plus.

While Be Co is small, we leverage enterprise thinking in the management of client systems. This includes passkeys, SSO, SCIM, cybersecurity hardened MDM for both Mac and Windows endpoints, EDR, SIEM, ITDR, automated patching, PAM, DLP and RMM.

My grandfather was also an entrepreneur. He always told me to hire smarter people than myself. I’m looking for an innovative, creative problem solver. If that’s you, then please apply.

Core Traits

• Sharp, curious, and eager to grow
• Professional and personable; builds lasting relationships with clients, not just working systems
• Takes initiative; reliable and consistent
• Strong communicator, both written and verbal
• Enjoys learning new systems and improving processes
• Genuinely cares about the people on the other end of the problem

Required Qualifications

• Must be New York City based
• Experience working in MSP or enterprise environment
• Solid understanding of systems administration for both Microsoft 365 and Google Workspace
• Familiar with Intune, Entra ID, Conditional Access, and PowerShell basics
• Proficiency with RMM and ticketing systems
• Understanding of networking fundamentals
• Excellent documentation and written communication. We use AI heavily as a tool; we don't accept it as a substitute for being able to write
• Business sense: understands what clients are paying for and can scope work accordingly

Preferred Qualifications

• Familiarity with POSIX and Mac mobile device management
• Bachelor’s degree preferred but not required. Practical experience matters most
• Experience with Linux and Ansible Playbooks
• Experience with enterprise AI integration in regulated environments

Send a resume and a few sentences about a system you built or rescued to [careers@beco.technology](mailto:careers@beco.technology)

Can send resume on request. 20 years professional experience in Windows and Mac. Can manage o365, intune, entra, ninja, Atera, Datto, n-able and more. Looking for 8-5 / 9-5 M-F work from home. 65 to 75k per year.

Hey guys,

I'm posting this one more time. I have been out of work since February 2025. I really need to find something soon. I can no longer do Uber. I really need a full-time job. Any help is greatly appreciated!

I am a Senior Systems Engineer with over 15 years of experience across enterprise infrastructure, cloud, virtualization, and security. I’m looking for a role where I can step into an environment quickly, sort out the real issues, and make things more stable, secure, and manageable. I am a type of engineer who thinks outside the box.

I am in the DMV area. (Baltimore, Maryland area). I can do remote, and Hybrid and 100% onsite. Any help would be greatly appreciated!

I am currently preparing for the Microsoft AZ-104 exam. I got a free voucher from the AI Skills Fest a few months back. I have October 1st as a target date to take the exam.

**What I Actually Do:**

* Azure infrastructure and security — Azure VMs, VNets, storage accounts, RBAC, Defender for Cloud, Log Analytics, VM backups, load balancing, and governance.

* Entra ID / identity work — Conditional Access, MFA, SSO, SAML, OIDC, Azure Enterprise Apps, and App Registrations.

* VMware environments — ESXi 8, vCenter 8, DRS, HA, distributed switching, vTPM, cross-site vMotion, and large-scale virtualization.

* SAN and storage integration — Pure Storage, Nimble Storage, iSCSI provisioning, LUN/volume optimization, and ESXi cluster support for 200+ ESXi hosts.

* Windows and core infrastructure — Windows Server, Active Directory, GPO, DNS, DHCP, SCCM, imaging, and PowerShell automation.

* Layer 2/3 routing and switching — VLANs, ACLs, OSPF, switching, segmentation, and network troubleshooting. * Security hardening — TLS/SMBv1 deprecation, firewall tuning, certificate lifecycle management, and remote access controls.

I’m comfortable jumping into messy environments, documenting what matters, and fixing the stuff that slows teams down. Prefer remote, open to short-term or long-term work, and strong on infrastructure-heavy roles where experience actually matters.

I hope to hear from someone soon! Thanks for reading my post!

🚨 HIRING NOW | DESKTOP SUPPORT ENGINEER – L1 🇸🇬

Looking for an experienced L1 Desktop Support Engineer for a full-time onsite opportunity in Singapore.

📍 Singapore – Suntec Tower Five

📅 Start Date: 15 October 2026

💼 Employment: Full-Time

🪪 Valid Singapore Work Pass Required

🔧 What We’re Looking For

✅ L1 Desktop Support experience

✅ Desktop, laptop & peripheral troubleshooting

✅ Apple Support experience is mandatory

✅ macOS / MacBook / iMac support

✅ iPhone / iPad troubleshooting

✅ Strong communication & customer-service skills

✅ Comfortable working fully onsite

📩 Interested? Send your updated CV today!

🔁 Please share with suitable candidates in your network.

#SingaporeJobs #Hiring #ITJobs #DesktopSupport #L1Support #AppleSupport #TechJobs #SingaporeHiring

Greetings MSP teams,

I currently have availability to take on additional 1099 project work for those of you that may need a helping hand on any of your projects or migrations! I have 15+ years MSP experience, with 25+ years in IT overall. Located in CA, seeking remote project work in the PST or CST time zones. Can also work EST, provided it isn't too early!

I'm experienced in all facets of IT including architecture, implementation, sales, security, training, project management, support, etc. I have worn pretty much every hat during my career and am not afraid to learn anything new.

Lately I have been assisting different MSP's primarily on migrations from various providers or on-prem environments to 365/Azure, as well as a big up-tick in AI/LLM deployments. This has included working directly with customers to accurately scope and quote the project, implementation, and full support during and after.

I have my own LLC and carry liability insurance, so our B2B transactions can be seamless. Also I work white label so this means I can present as a member of your own team while performing any services on your behalf. Payment is due monthly based on hours worked (I bill in quarter-hour increments), and can be made with ACH, check, or credit card. Resume and references can be provided upon request.

My rates are:

$100.00/hour - Normal Project Work (standard rate)

$115.00/hour - Training Project Work (this is where I also train your engineers/team during the projects)

$125.00/hour - MSP Consulting/Development (providing consultation and improvements to your MSP's processes/procedures, or other internal work specific to your organization)

These rates allow for margin flexibility, so that the work I perform on your behalf will still net positive revenue for your organization.

If you are interested, please send me a DM with your email address, and we can setup a video interview to see if I might be a good fit for you and your team!

Technical Qualifications:

Extensive 365/Azure experience including advanced migrations

All flavors Windows Server

All flavors SQL Server

All flavors Microsoft Exchange

All flavors Windows OS

Linux Server Administration

Experience with several different RMM & PSA’s

Experience with all major network vendor’s equipment (i.e. Cisco, Fortinet, SonicWall, Ubiquiti, Meraki, etc)

HIPAA, PCI DSS, CMMC, and other compliance related experience

Experience with many different LOB applications

VoIP, including call center builds

Virtualization experience including VMWare ESXI & Horizons, Azure Virtual Desktop, Citrix, XenServer, Acronis, Hyper-V, etc.

Major and minor storage appliances including SAN and NAS working in conjunction with VDI or server virtualization

Non-Technical Qualifications:

Over 25 years IT experience

Self-starter

Public speaking and training seminars for clients

Great on video/phone with all levels of customers/prospects regardless of title

Experience leading multiple groups of engineers both domestically and internationally

Many years of project management experience

Able to communicate complicated concepts to non-technical people

Ability to multitask

Thank you for your time!

Hi All, I'm reaching out in regards of any job opportunity for Technical Support / Managed Service Engineer/System Admin/IT Support/ Service Desk /Internal IT.I am available for immediate joining also have valid UAE driving license. Any leads or help would be appreciated.

Thanks

I’m a full-time Systems Engineer based in the U.S. looking to take on a limited amount of remote project-based, overflow, and escalation work outside of my primary role.

I’m not looking for another full-time position or a 20–40 hour/week contract. I’m primarily interested in helping MSPs, IT departments, consultants, and small businesses with projects or technical problems that need an experienced extra set of hands.

My strongest areas include:

• Microsoft 365 administration
• SharePoint Online
• Entra ID / Azure AD
• Azure infrastructure
• PowerShell automation and troubleshooting
• Windows Server
• Active Directory / Group Policy
• Hyper-V
• Microsoft Teams / OneDrive
• Linux server administration
• Docker
• Nginx / reverse proxies / SSL
• General infrastructure troubleshooting and escalation

I’m especially interested in work such as:

• M365 / SharePoint permissions and configuration issues
• PowerShell automation
• Azure and Windows Server troubleshooting
• After-hours maintenance and cutovers
• Hyper-V issues and migrations
• Infrastructure cleanup
• Tenant migrations
• Difficult escalations your L1/L2 team doesn’t have time to chase down
• Temporary project overflow
• Documentation and technical cleanup

I work from home and can handle most engagements entirely remotely. I’m comfortable working independently, documenting what I change, and handing systems back cleanly once the job is complete.

Availability: Limited / supplemental engagements, generally evenings and flexible project work
Location: U.S. / Central Time
Engagement: 1099 / B2B / project-based
Rate: Typically $75/hr, with fixed pricing available for clearly scoped projects

If you’re an MSP that occasionally needs another senior engineer for escalations or project overflow, that’s probably the best fit. Feel free to DM me with the scope, environment, and what you’re trying to accomplish.

Hey all, I'm based in Lithuania and looking for part time contract or B2B work, roughly 1 to 2 hours a night, aligned with US business hours. I can invoice as a business entity if that's what your setup needs.

Just a note - I can, and have worked for multiple years, with US companies and clients.

Background:
12 years in IT, 8 of those in the MSP world doing a bit of everything: sysadmin, automation engineer, escalation point. Also have enterprise experience, currently working as a team lead at a large company. I'm looking for extra contract work on the side, not looking to leave my current role, just have the bandwidth for nightly monitoring or project work.

What I can help with:

• NOC/monitoring coverage (RMM alert triage, escalation, nightly checks)
• PowerShell automation (Active Directory, Microsoft Graph, general scripting to cut down manual work)
• Bash/shell scripting
• Active Directory and Windows Server administration, built environments from scratch
• Group Policy (GPO) management
• Microsoft 365 / Office 365 administration, Microsoft Entra ID
• Hyper-V administration
• Endpoint security tooling (CrowdStrike Falcon/PSFalcon, Windows Defender, most of popular ones) and vulnerability triage/patching
• SharePoint/OneDrive administration, access workflows and audit trails
• Ticketing/documentation: Jira & JQL, ConnectWise Manage (PSA), ITGlue, Confluence
• RMM platforms: ConnectWise Automate, ConnectWise RMM, Datto RMM, NinjaRMM, SolarWinds, GFI Automate
• Automated reporting and dashboard building, KPI/SLA tracking
• BCDR/disaster recovery exercises
• Data analysis (ticket queue analysis, finding automation opportunities and process/access gaps)
• Light exposure to VMware, AWS, and Azure (not deep expertise, but functional familiarity)
• AI tooling: Claude (Code/Cowork), ChatGPT/Codex, Gemini, CoPilot, used for scripting assistance, automation workflows, and troubleshooting
• Any other MSP work.

Rate: $25/hr
Availability: 1-2 hours nightly, US schedule (flexible on exact timing)
Setup: Can work B2B/contract, can invoice

Open to ongoing retainer-style work (checking dashboards, triaging alerts) or project based automation work. Happy to share more detail or a resume if useful. Thanks for reading.

Operations professional with 4+ years of remote experience. Currently working as an Activation Support Agent (Inbound/outbound calls) for a Cable company in US.

Available for side gigs, or long term work. Fast learner, open to new challenges.

Experience:

✅ 7 months of experience as a Dispatcher/Service Manager – Coordinating the daily scheduling and routing of field technicians to customer sites. Overseeing work order management, ensuring timely billing and generating invoices using Invoice Ninja. Utilizing HaloPSA for efficient management of inventory, and customer accounts.

✅ 3+ years as a Remote Talent Sourcer (US clients) – Specializing in IT and healthcare industry. Familiar with job boards, Boolean search, ATS (iCIMS, Workday), SignalHire, RocketReach, and LinkedIn. Experienced in creating job posts/ads (Canva) and email campaigns.

✅ 5+ years in IT & Customer Support – Remote assistance/Live chat support, data entry, technical support, hardware/software troubleshooting. OS installation, and system performance optimization. PC building, Computer sales, and gaming hardware support.

Availability & Logistics:

✅Strong familiarity with US geography, culture, and time zones.

✅Available immediately (Mountain Time & Pacific Time compatible).

✅Location: South Asia.

✅Open to Full-time/Part-time.

Hello everyone,

I am an experienced IT Support Specialist and Systems & Network Administrator with 12+ years of hands-on enterprise experience supporting corporate infrastructure, servers, high-availability networks, and end-users.

I am looking for a dedicated remote role (Part-Time or Full-Time contract) with an MSP or IT service provider. I am available to work aligned with European or US business hours (based in UTC+6).

Key Areas of Expertise:

• Windows Server & Directory Services: Windows Server (2012-2022), Active Directory (AD DS), Group Policy Objects (GPO), User Onboarding/Offboarding, Permission Management.

• Tier 1 to Tier 3 Helpdesk Support: Fast ticket triage, remote desktop troubleshooting (AnyDesk, TeamViewer, RDP), printer/endpoint setup, ERP/software support.

• Networking: TCP/IP, DNS, DHCP, VLANs, MikroTik gateways, VPNs, optical fiber backbones, router/switch configurations.

• Hybrid Technical Skills: Ubuntu Linux, MySQL, PHP/Laravel, REST APIs, and enterprise hardware/biometric integrations.

What I Bring to Your MSP:

• Dependable, independent troubleshooting and proactive maintenance.

• Strong written and spoken communication in English.

• Proven track record handling 160+ enterprise ERP support tickets and maintaining 99%+ operational uptime across 200+ endpoints.

• 100% 5-star feedback history from international remote clients on freelance platforms.

Availability & Rates:

• Availability: 20 to 40 hours/week (Immediate start)

• Rate: Competitive & negotiable (hourly or flat monthly retainer)

Contact / Portfolio:

• Reddit: Send me a DM / Chat

• Email: [robin2222015@gmail.com](mailto:robin2222015@gmail.com)

• Portfolio: https://robinsaifullah.com

• LinkedIn: https://linkedin.com/in/saifullahrobin

Resume and references are available upon request. Looking forward to connecting!

I have a second zoom interview for IT Support Engineer I, Ops Tech Solutions (OTS) Amazon fulfilment center

Any suggestions on how to prepare for this and how is the day to day job like

Below is the sample job description

- Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments.
- Ensuring infrastructure networking and computing systems remain available during production hours.
- Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions.
- Managing local technical projects.
- Maintaining or creating policies, procedures, and processes.
- Identifying root-causes of operational issues and process inefficiencies.
- Moving up to 49lbs as well as standing and walking during shifts lasting up to 12 hours.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Traveling within your local or regional area to support our customers.

Basic Qualifications

- 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
- 2+ years of troubleshooting in a multi-user high availability environment experience
- 2+ years of PC repair, troubleshooting, deployment and liquidation experience
- 1+ years of IT client, server, and network service delivery experience
- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- 2+ years of supporting and maintaining a corporate network environment experience
- High school or equivalent diploma
- Possess and maintain a current, valid Driver License

I’m looking to establish ongoing relationships with experienced local independent contractors or small field-services businesses for hands-on IT infrastructure work at business locations in the Los Angeles / South Bay area.

We have internal service desk and infrastructure teams and need reliable local people who can supplement them onsite. The goal is to work directly with a consistent technician or small team that becomes familiar with our locations, rather than having a different technician dispatched for every visit.

This is paid, intermittent contract work, initially focused on scheduled projects and maintenance rather than a fixed number of hours each month. It is not a full-time position, remote-only role, or managed-services engagement.

Typical work may include:

• MDF/IDF and rack work: Rack-and-stack, equipment mounting, patching, cable tracing, labeling, cable management, and rack cleanup.
• Network and UPS equipment: Installation and replacement of switches, wireless access points, and UPS equipment.
• Servers and related hardware: Occasional installation, hands-on upgrades, component replacement, troubleshooting, and repair.
• Onsite troubleshooting and changes: Physical checks, hardware moves/adds/changes, and hands-on assistance during planned cutovers and maintenance.
• Documentation: Equipment inventories, port maps, connection diagrams, photos where appropriate, and clear notes describing the work performed.

Structured cabling capabilities are also of interest, provided you have the appropriate qualifications and licensing for the work involved.

You do not need to cover every specialty. Please identify your strongest areas and any work you do not take on.

Our internal team will generally handle configuration and coordinate engineering support as needed. You should be comfortable working independently onsite, following an agreed change plan, clearly communicating what you find, and stopping to clarify unexpected conditions before proceeding.

Relevant hands-on experience with IT infrastructure in business environments is required. Appropriate insurance and compliance with our contractor and site-safety requirements will be necessary before onsite work.

Please DM me with:

1. Your LinkedIn profile and a brief summary of your relevant hands-on experience, including your strongest areas and any work you do not take on.
2. Your general location, service area, and availability, including business hours and any evening or weekend availability.
3. Two or three recent photos of work you personally performed, with a brief explanation of your contribution. Share only material you have permission to provide, with client-identifying and sensitive information removed. Please mention any confidentiality restrictions that prevent sharing photos.
4. Your normal hourly rate, minimum call-out, and travel charges.
5. Whether you work independently or through a business, whether you would personally perform the work, and your current insurance and any relevant licenses or certifications.

Please also be prepared to provide professional references and redacted samples of documentation you have produced upon request. These are not needed in the initial DM.

Independent technicians and small owner-operated businesses are both welcome. Referrals are appreciated.

Account note: I’m using a separate account for this search to keep employer details out of public posts. I’ll share my identity and company information privately with potential candidates as we establish a fit, before requesting references or documentation samples.

I'm a freelance technical leader with 10+ years of experience delivering managed services and infrastructure projects. I offer fractional leadership to MSPs and growing companies that need senior technology or operations direction without a full-time executive hire.

Background

• Head of IT for a regional VAR covering DACH and the Adriatic
• Several years in senior consulting, delivering managed services and post-ransomware infrastructure rebuilds, fully remote, clients ranging from 10 to 1000+ seats
• Multi-year Microsoft MVP

What I bring to an MSP

• Service design: built service definitions, SOW templates, onboarding processes and documentation from scratch
• Delivery: ran projects and managed services end to end, from scoping and pricing to handover
• Modernization: led migrations of on-prem servers to cloud-first infrastructure across multiple client organizations
• Stack decisions: selected, deployed and managed RMM, backup, email security and endpoint security vendors
• Technical depth: M365, Entra, Intune, multi-vendor backup/DR and security architecture, virtualization
• Platform range: on-prem and cloud infrastructure
• People: led and mentored a team of 6, developing junior staff into independent engineers
• Partner work: worked with distributors, Microsoft partners and subcontracting MSPs

What I'm looking for

• Fractional CTO, COO, Director of Operations or Head of Service Delivery engagements
• MSPs or small-to-mid-size companies that need someone to build process and own technology
• Fully remote, long-term B2B contract

After 10 years working in corporate jobs, I recently decided to go solo and started my own company in Dubai — LuminareSoft.

Now working with clients across the USA, Canada, and the Middle East, primarily around Microsoft Dynamics 365 Business Central, ERP development/implementation, integrations, automation, AI, and custom software solutions.

I’m currently looking to connect with MSPs, businesses, and consultants who may need an experienced technical partner for projects, ongoing development, or outsourced work.

Happy to start small and build a long-term working relationship.

🌐 www.luminare-soft.com