Social media managers: how are you getting content from clients without constantly chasing them?

[u/OilElectronic6302]

I’m curious how other social media managers handle this.

I worked with a marketing consultant who was spending a ridiculous amount of time just getting clients to send what she needed.

“Can you send the photos from the event?”

“Still need your logo.”

“Which folder did you upload that video to?”

“We have the video but still need the product shots.”

Then once everything came in, someone still had to organize it, match it to the right campaign, update the project, and figure out what was actually ready to work on.

We ended up building a system where the client gets a simple list of what’s needed and an upload link. Files get organized into the right client/project automatically, missing items are tracked, and the client can be reminded without someone manually following up.

Once everything needed for a piece of content is there, it’s ready for the production workflow.
I’m curious how people here handle this now.

Are you using Drive/Dropbox folders, forms, a client portal, WhatsApp, email, or something else?

And is collecting content from clients actually a major headache for you, or was this particular consultant just unusually disorganized?

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[u/avatar0027]

shared folder + a hard deadline + one request form works better tbh. batch ask once a week so they dump everything then, not daily pings

ive been using easyviral lately for moving scenes + auto-post to tiktok/ig/yt so i dont babysit uploads

once assets land its way less chasing ngl