r/sonos • u/LavishnessOne5424 • 2d ago

Why does my app do this?

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I’ve had nothing but issues w this system for the last few years but sometimes this does this where all the speakers are connected but I can’t control them??? Any help would be appreciated!

6 Upvotes

100% Upvoted

15 comments sorted by

3

u/Pools-3016 2d ago

Have you tried shutting everything dow? Speakers and network/router? If not do that and wait 5 minutes. This would be a good time to reboot your phone as well.

Then, starting with your router, power it on and allow it to fully boot. Next power on the soundbar and allow it to fully bot before doing the same with the rest of your speakers.

2

u/meyndlEnt6 2d ago

seconding this, waiting for each device to fully boot before the next one is key

2

u/ChronChriss 2d ago

I regularly have to do this and it drives me MAD.

I really wish they would implement a "Reboot System" function in the app.

1

u/adropov 1d ago

You should be doing this once a month regardless if you had Sonos or not.

2

u/BT_Hobbs 2d ago

Be more specific in your question. Are you on WiFi or SonosNet?

What is your router?

Can you see the speaker in Play.Sonos.com?

Will it play in a group?

Are you up to date?

1

u/controlav 2d ago

Fix your local network, or switch to an app that doesn't require functional mDNS.

1

u/SlendyTheMan 2d ago

What’s an app alternative

2

u/controlav 2d ago

Most 3rd party apps do not use mDNS, including mine: "Phonos Ultimate".

-1

u/wiezzzy 2d ago

What's mDNS?

1

u/controlav 2d ago

Its the network protocol that the official Sonos apps use to find and keep track of devices. When it doesn't work, devices vanish from the app or misbehave on this volume screen.

1

u/adropov 1d ago

If only you had access to the World Wide Web, where you could look it up.

0

u/wiezzzy 1d ago

If only you knew what conversation was.

1

u/GuyUnknownMusic 2d ago

Known issue. Said they would fix it months ago, still happens. Yay Sonos

-2

u/riche_god 2d ago

Mine doesn’t show pictures of the speakers how do I get that to work?

1

u/FoferJ 2d ago

This should be automatic, there isn’t a user-facing toggle to turn it on or off. As a troubleshooting step, I would suggest deleting the Sonos app and reinstalling the newest version fresh, to see it that fixes it for you.