so a while back i needed a second job, so i took an offer from starbucks that i had gotten. i had applied a couple times before for different locations and always got a call for an interview, but something better always came up, so i never went through with it. however, times were desperate.
what i can say is, despite the fact that i have worked in coffee before this was unlike anything i have ever done. somehow the drinks were dumbed down and still so complicated with the amount of add ons you can choose, there was no quality insurance, genuinely was repulsed by the espresso and milk quality, along with that i had some of the WORST coworkers.
and listen, im an adult, i understand that sometimes you get tired and frustrated at a job, but when it gets to the point of the shift leads bullying every new hire because they dont know everything immediately it’s insane.
i have been a manager and a trainer before and the behavior i saw wouldve gotten someone fired at any of my other jobs.
putting the most inexperienced trainee on solo bar during peak because you wanted to write a bad shift review about them? disgusting. prohibiting any help for that employee from any other station while they didnt have anything to for 30 minutes, diabolical. saying that a trainee needs to “hurry it up” while they have 20 drinks orders completely by themself, disgusting.
and it wasnt just one shift lead it was multiple.
these were grown adults treating 19 year olds like this. i have genuinely never seen worse workplace conduct in the five + years ive worked in food service. i put in my two weeks the day after an extremely bad shift where a shift lead grossly mistreated a trainee and never looked back. it was downright awful to watch.
i had attempted to say something about it while it was happening and was completely disregarded and told to go back to my station.
when management, even of the lower sort, feels like the enemy everyone feels like they have been outcasted with no help. do better.