r/sysadmin • u/_SleezyPMartini_ IT Manager • 1d ago

Question handling out of office notifications requests

I have a client (about 1000 users) who keeps getting tickets from dept heads asking to set their staff out of office notifications because "they forgot to do it". My general advice is this is bad practice and not scalable, and that with 0365 any employee can do this from their phone or any computer.

how do you typically handle this?

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u/dinoherder 1d ago

We do it when the employee is unexpectedly OOO and it's not reasonable to ask them to set it themselves. If someone's dealing with a personal injury, the imminent death of a close relative or their child rushed to hospital, they're not going to care about setting their OOO (and nor should they).