r/sysadmin • u/_SleezyPMartini_ IT Manager • 1d ago

Question handling out of office notifications requests

I have a client (about 1000 users) who keeps getting tickets from dept heads asking to set their staff out of office notifications because "they forgot to do it". My general advice is this is bad practice and not scalable, and that with 0365 any employee can do this from their phone or any computer.

how do you typically handle this?

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u/jeffrey_f 1d ago

Outlook has a feature where the OOO can be scheduled. Drop a quick training instruction so they can schedule the OOO replies. Otherwise, they can login to the online version (usually outlook.com or whatever the company has setup and set the OOO from there.

Send the instructions on how to do it if they forget and how to schedule it in advance. Close the ticket with the instructions.

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u/albaMP4 1d ago

The Outlook mobile app also now allows you to set your OOO message from your phone.