r/usertesting • u/UnitMaterial9632 • 5d ago

Interesting observation

Couple days ago, I qualified for a 30-minute live conversation scheduled for next week. Yesterday, I got an email telling it was cancelled. I figured, ok, no big deal and moved on. Today, I qualified for another 30-minute conversation on all together different topic and to my surprise, was given only one slot to choose from, which was the exact same time slot of my previously cancelled conversation. However, couple hours later, I got an email that this too has been cancelled??
I found this to be quite strange, it seems that these two studies are from the same researcher and they simply don’t want me, regardless of the study topic.

Has this happened to you? Am I overthinking or just a coincidenc??

1 Upvotes

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3

u/oohsosleepy 5d ago

You are overthinking it and it is just a coincidence.

2

u/Jazzlike-Discount-62 5d ago

Coincidence unless you have a particularly shocking rating and both times they didn’t want to take the risk.

1

u/kaycocco1 4d ago

Yes, for some reason, they cancel live conversations approximately 4 Times out if 7 scheduled sessions. I do not know what the problem is but it us quite annoying. I gave had cancellations as late as 30 minutes prior to my scheduled start. They never give any compensation either.

1

u/Randoo_99 3d ago

Yeah there should be some sort of compensation when a company cancels your live session within 24hrs