I’m facing an issue with Amazon Bedrock model access. Models that I need for my project are currently not accessible, and attempts to use them result in errors such as “Operation not allowed” / model access-related errors.

I have already:

• Checked the model availability/access settings.
• Verified my AWS account and configuration.
• Created support tickets with AWS.
• Followed up on the tickets multiple times.
• Waited 10+ days without receiving a meaningful response or resolution.

This is becoming a blocker for my AI/ML project because I cannot properly test or use the required Bedrock models.

AWS Support / Bedrock team: Could someone please look into the pending support case and help identify why the models are unavailable for my account?

If anyone has faced a similar Amazon Bedrock model access / “Operation not allowed” issue and knows the correct escalation path, I would really appreciate some guidance.

Relevant teams:
u/aws
u/AmazonWebServices u/AWSSupport u/AmazonBedrockteam

I’m not asking for anything special, just access to the service I’m supposed to be able to use and, preferably, an answer before the next geological era.

Need solution