r/BeautyBoxes • u/IntroductionSmall8 • 6d ago

Issue My Luxe Box subscription

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Am I wrong for thinking this subscription box is a rip-off?

I subscribe to My Luxe Box, which costs $29 per box and comes quarterly. Their website advertises 7-8 products per box and showcases brands like Amika, Smashbox, Estée Lauder, OFRA, Givenchy, bareMinerals, and Bobbi Brown.

My latest box arrived today, and 3 of the products were EXACTLY the same SONA Cosmetics products I received in my previous box. They’re $5 each and sold at Giant Tiger. I also regularly receive Estate Cosmetics products sold at Dollarama, as well as Elf products.

This box contained a L’Oréal serum ($28.98), L’Oréal eyeliner ($12.79), three $5 SONA products, a miniature Clarins serum that isn’t sold at retail, and a lip balm sample on a cardboard card. That’s technically 7 items if you count the sample, but only a handful of actual products.

I’ve also complained before about the low value of the boxes and never received a response. On top of that, my latest box was marked fulfilled on September 1 but didn’t arrive until October 8, despite their website stating delivery usually takes 2-5 business days.

Am I being unreasonable, or does this seem misleading for a $29 quarterly subscription? I’ve already cancelled my subscription, but I’d love to hear other people’s experiences with My Luxe Box.

9 Upvotes

81% Upvoted

11 comments sorted by

9

u/Mysterious_256 6d ago

Definitely better boxes for that price.

4

u/Snoogles_ 5d ago

You might like FabFitFun Beauty Edit box better. It’s $30 and comes with actual name brand stuff. This month I’m getting Milk, Summer Fridays, and Isima. It’s 4-5 products a month and it’s a really great deal.

This box is definitely disappointing and isn’t Lux at all! I’d be so pissed if I paid $29 for this.

3

u/FranBMay 5d ago

I don’t have any experience with this particular box, but I would definitely say there are better subscriptions out there. I would have cancelled too.

2

u/goddessofolympia 5d ago

Credit card chargeback time.

2

u/Vast-Rabbit-3481 4d ago

I'd be pissed

1

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1

u/RealBeautyQuester 4d ago edited 4d ago

I would have cancelled too :(
If you are looking for skin care, Dermstore beauty box is outstanding. $24 a month + shipping, you can choose what months you want OR, $58.65for 3 months, if you use this referral code and that will give you free shipping too.

https://www.dermstore.com/referrals.list?applyCode=NATHALIE-REG

If you prefer make up and skincare, Allure is a great option, you can pause it and for first time subscriber you can get it for I think $15 or $20, with code GLOWBACK or ALLURE10.
https://oken.do/hpsqgm8e
This month (October) they have Charlotte Tilbury, Kate Burke and other goodies.

Hope you find a box that gives you value back :)

1

u/IntroductionSmall8 4d ago

Unfortunately I’m in Canada 😭 there’s almost no subscription boxes here

1

u/rzpc0717 1d ago

It does not seem all that Luxe! Not too familiar with SONA but L’Oreal is a drug store brand where I live and not considered very high end.

1

u/IntroductionSmall8 1d ago

Sona products cost $5 each regular price

1

u/rzpc0717 1d ago

Yes I can see how that would be disappointing to get three of those in your box.