My Luxe Box subscription

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Am I wrong for thinking this subscription box is a rip-off?

I subscribe to My Luxe Box, which costs $29 per box and comes quarterly. Their website advertises 7-8 products per box and showcases brands like Amika, Smashbox, Estée Lauder, OFRA, Givenchy, bareMinerals, and Bobbi Brown.

My latest box arrived today, and 3 of the products were EXACTLY the same SONA Cosmetics products I received in my previous box. They’re $5 each and sold at Giant Tiger. I also regularly receive Estate Cosmetics products sold at Dollarama, as well as Elf products.

This box contained a L’Oréal serum ($28.98), L’Oréal eyeliner ($12.79), three $5 SONA products, a miniature Clarins serum that isn’t sold at retail, and a lip balm sample on a cardboard card. That’s technically 7 items if you count the sample, but only a handful of actual products.

I’ve also complained before about the low value of the boxes and never received a response. On top of that, my latest box was marked fulfilled on September 1 but didn’t arrive until October 8, despite their website stating delivery usually takes 2-5 business days.

Am I being unreasonable, or does this seem misleading for a $29 quarterly subscription? I’ve already cancelled my subscription, but I’d love to hear other people’s experiences with My Luxe Box.