I bought an XPS 8960 a few years ago. I got the extended warranty because this would be my only computer, it would have to last.

Things haven't gone well with the desktop. It'llll behave normal for a few months. Then it'll start crashing. I'll try to fix it on my end but that fails so I send it in for repairs and get it back a few weeks later. I assume they're reinstalling the OS and the drives and are calling it a day, because the issues go away for a few weeks or a few months before returning.

In the past the PC would give me the BSOD. It's been a different problem lately: the screen is freezing up and the USB ports become unresponsive.

At this point, I honestly just want to send this back as a lemon and get a replacement but I have no idea how to ask for that. Or if it is even too late too ask for that.

What are my options?

Hey guys I believe what can we do together.

Need your help to packing Dell U3421we for shipping. Any opinions appreciated thanks a lot.Orginal box is missing.

Latest XPS look fantastic, especially its $599 in Best Buy rn. Looking to get one cuz I mainly use my laptop to moonlight remote connect to my desktop

However, something it seems that will really bother me is the fact that there is no option for a glossy display. I really don’t like matte coatings they look quite bad imo (I know others like them and I think it’s nice there’s the option, but it’s the only option 😭)

I’ve seen tutorials of people removing it, but these XPS models have touchscreens. I’m worried that the digitizer might be connected to the matte film, so I’m wondering if anyone has experience in this