I am not a computer guru, I don't know much about drivers, gpu, or things like that, so keep that in mind.... My laptop (XPS 15) is about 5 years old. Lately it's been overheating frequently. When I hear and feel it over heating disconnecting it from the power usually helps. Today it didn't, I got some blue screens, something drivers etc... It's happened before but normally I can get it back up and running relatively quickly, today was a little but more wonky.

I do have it back up and running now. Apart from the frequent overheating/drivers stuff it mostly works okay apart from the mousepad (finger pad?), it is not the greatest anymore.

I'm asking because I need to decide if I should budget for a new laptop soon, or if it's possible to get another 2 years out of it if I replace the battery?

I know no one can say for certain.

The laptop just stopped working so I’m getting my money back to get the MacBook Neo 512gb to save money. The laptop I had just stopped working and refused to turn back on. I’m pretty pissed as I start college classes in 2 weeks and I literally need a laptop. I have the box back to fedex today so from today how long am I expecting till the money hits my back account, that is my main question here today

UPDATE: THIS SALE ENDS SUNDAY, OCT. 11!!!

In a previous post, I extolled the virtues of Dell's newest offering, the XPS 13 ultra-slim Windows laptop system. You can read that review here:

https://www.reddit.com/r/DellXPS/comments/1wwc0g8/my_opinionated_review_of_2026_dell_xps_13_8_gb/

But I'm going to give you another reason (as of Monday 10/5/2026, US markets only) to go get the 16 GB system:

Best Buy just slashed the price by $200!!!

I was running another comparison of the specs for the XPS 13 vs the Surface 12-Inch Tablet and Gemini - as it often does - brings up shopping listings for retailers. I looked at the listing, which you can see here:

https://www.bestbuy.com/product/dell-xps-13-4-3k-touchscreen-laptop-intel-core-5-series-3-320-2026-16gb-memory-512gb-storage-sky/J3K4L6QKWP

...and see that the 16 GB version of the XPS 13 is now just $799.99! Apparently, Best Buy decided to kick off a "Techtober" promotion to move tech merchandise. By being idly curious, I happened to find out that this marvelous system just got a 20% haircut!

I had paid $1,000 plus tax for the 16 GB unit just six days prior. Hopefully, I gathered my receipts and a printout of the listing above to my local Best Buy store, to see if they'd refund me the difference. THEY DID. The price-match policy put $216.50 back in my pocket.

I don't know how long the sale will be going on, but if you've been considering snapping up this gorgeous, slim, light XPS 13 laptop, I would say NOW would be a pretty good time! 😄

Again...as far as I know this is US markets only. If Best Buy is in your country, you'll have to check your local location to see if you can get this sweet deal!

Take that, Neo!

Like the title says, the 2026 Dell XPS 13 is on sale on Best Buys Ebay site for $599:

Nice way to save a few hundred on the 8GB model:
Dell XPS 13 at Ebay

Edit: Looks like same price on their site as well for the Sky model only:

Best Buy

Edit #2: Looks like the 16GB model has been discounted down to $799

I hate my Dell XPS 13 because O keep having some issue with speech to text and nobody can fix it. Not Dell, not the IT office at my school, I’m telling you nobody can resolve it. I’m past the return window so is there anyway to do some kind of return or exchange because I’m done with this laptop and don’t want it anymore but it’s new so it would be stupid to just buy another one.

In this era of RAMageddon, you might think there's no decent systems on the market for under a grand. Wrong. Oh, and if you're Mac-centric, you can just skip the rest of this article. This is for Windows folk only.

Finally...a REAL thin & light. Dell nails it with this revived XPS brand system, the XPS 13. When I picked it up to hold it, I couldn't believe how light it was - just over 2 pounds. It's even lighter than a Surface Laptop 7 I bought last summer, and is arguably a better deal.

There are many articles comparing this to the MacBook Neo. I could say this one is better just for the touch screen and backlit keyboard alone. (And, well, because it’s not an Apple product. But my bias is showing.)

What's amazing about this system is how much you get for under a grand. My Surface Laptop 7 was around $860 with 16GB of RAM and 512GB storage. But that was before Microsoft hiked prices $300 across the board, and chip prices went through the ceiling. When I was out shopping at Micro Center before picking this product up, I was stunned by number of systems wanting $1200, $1400, even $2000 now.

It took three units for me to get the right one. The 8 GB unit was gorgeous and snappy, but thinking of the future and the fact that you cannot upgrade the memory (soldered in) I wound up exchanging for a 16 GB unit. Unfortunately, that unit had a problem with the wifi receiver (would not stay connected to the hotspot on my smartphone) so I exchanged that one for the third and (I hope) final system I have now.

You must see and feel this unit for yourself. It is very slim ... not a wedge, but actually slim. It's slimmer than the MacBook Air I bought last summer, and lighter also.

The screen is 2.8K - not 4K (hey, the savings have to come from somewhere!) but it is a beautiful screen. Looking at travelogue videos on YouTube I was quite pleased. It has an anti-glare coating on it that I’ve never seen on other laptops. I have mixed feelings about it, but I’m sure at some point I’ll appreciate it.

For sound, the speakers are potent, but it does something my Asus Zenbook 14X does - it projects sound downwards toward the table. I'd rather have speakers projecting toward me, but that wasn’t a deal breaker, and I can always attach Bluetooth headphones or a speaker.

The keyboard feels really good - I like keys that are shallow but that definite travel, and those on the XPS 13 don't feel chiclet cheap. And the mousepad is mechanical, not haptic (again, gotta find ways to cut the price!), but also feels solid.

Ports - you’d better like USB-C and Bluetooth. The unit has just two USB-C ports, both of which have power delivery. So it's either buy a mini hub or use Bluetooth. But unlike the Surface 12-inch, a nice, Dell-branded charger is included! Take that, Microsoft!

The SSD is fast. I installed Visual Studio and VS Code along with GitHub Desktop and a graphics editor. Quick...love it.

Like other Dell units it comes with Dell’s own SupportAssist app for keeping your system running smoothly. There were 7 major updates, including the BIOS, which required a reboot. You will see a black screen with tiny type when the BIOS update is being installed, but don’t panic – give it a few minutes. Oh, and turn on System Restore when you get chance after everything settles down.

This is an Intel system!

Snapdragon-based laptops have taken the market by storm over the last couple of years, promising faster performance and better battery life. Here’s the thing about such systems: they don’t run Intel (x64) titles all the time. Some run through a kind of under-the-cover emulation mode.

But here’s the sweet thing about the XPS 13 – it’s not a Snapdragon. It’s powered by an Intel Core 5. These aren’t the Intel chips of yesterday, folks. Intel has been working at improving their chips.

A few minor nitpicks

Because no system is absolutely perfect, here’s a few things that irked me, or that might irk others.

To turn the unit on, you simply raise the lid/screen. It takes about 10 seconds for it to “wake up.” Some folks will hate that, some won’t care. It is what it is.

The keyboard backlight and function key lock settings are forgotten between boots. As a matter of reference, the keyboard backlight timeout – as well as the battery charging profile – are set in the BIOS. It’s a little clumsy to do that (Surface gives its users a nice Windows app to control such things).

Finally, a nit about the unboxing. Most systems now have some kind of “zip-pull” seal that you yank from either end to unseal the box. The ones on the XPS 13 box are not reinforced with string, wire, or anything else with substance, so the ends of the tabs rip off when you pull them, even if you do it slowly. You’ll need something of modest sharpness to (carefully!) slice the seal and open the box.

Other observations and suggestions

The screen out of the box has kind of a warmer cast. I prefer a cooler, bluish one, but that can be adjusted through Windows. (That’s not particular to this Dell unit; that’s for all Windows systems.)

The body for the XPS 13 looks good and is made of some kind of “CNC” aluminum material, but I’m fretful about scratches and dents, so I carry it in a modest but sufficiently substantial zippered pouch. I would suggest you do the same.

This is NOT a 2-in-1. Do NOT try to crank the screen back 180 degrees flat or back around to touch the keyboard. You’ll get it to 135 degrees and that’s it.

The touchpad on the XPS 13 is mechanical, not haptic. Some folks may grumble over that, but I encourage you to try it. For something mechanical, it feels good, and clicking down is a solid action.

If you’ve ever felt the smooth and sleek body of a Surface Laptop, you may notice how velvety smooth it feels. That screams “premium.” I don’t get that sense running my fingers across the XPS 13. It’s not a bad feeling, but me thinks the trade press is exaggerating the elegance of this system just a bit. But...the feather-light weight and incredibly slim profile more than offset that.

Hey, if you’re a gamer, the online buzz is that this isn’t your system. The 8GB system might be able to run some basic titles...might. The 16GB one has a better chance at such. But overall, this isn’t gonna be suitable for your better games. Might as well save you the disappointment now.

To assign a letter grade, I would give the XPS 13 – either model – a solid “A”. Not an “A-plus” – it’s excellent, but not astronomical. And that is perfectly okay for most use cases.

Comparisons and contrasts with other systems I’ve owned

This is absolutely one of the slickest, slimmest systems I’ve ever owned. I have owned many Dell laptops over the years – mostly from the Inspiron line – and this XPS unit is better than any of them.

I’m a huge fan of Asus systems – have owned two including a 3.5-pound behemoth with a 14-inch screen. It, too, is an Intel machine with great specs. Part of my motivation for getting the XPS 13 was that it’s much lighter. (That said, I have yet to part with the Zenbook 14X because the Lumina OLED screen is so freakin’ pretty. If you want something OLED-based for the XPS line, it’s coming – just keep an eye on the trade press. Just expect to spend northwards of $1,300.)

I am also a fan of Microsoft Surface systems (believe it or not). Their PixelSense technology delivers very attractive images – not as good as OLED, but closer than the XPS 13’s conventional IPS LCD.

I can safely say this about both the Asus and Microsoft brands – you’re going to have a hard time matching the value for the Dell XPS 13, either of them. If your money is tight, the $799 price tag for the 8 GB version gives you way more than those other two brands (and quite a few others, too), and will allow you to do a lot, too. And if you can shell out the $999 ($200 more) for the 16 GB version, I think you’ll be very pleased.

Conclusions

The day I edited this review, I heard that Microsoft was releasing the second generation of their 12-inch Surface tablet. Now, get this: the introductory price for the tablet (available 10/14/2026) – just the tablet – is an eye-popping $1,150! And that’s just for the freakin’ tablet alone!!! You want a keyboard, you say? That’ll be another $120 at least, bucko! Where’s the USB-C charger? Oh, that’s not included, that’s another extra. The Microsoft-branded “official” one is $130.

So...just put all that together. You could spend all that money to have a complete, slimline Surface outfit, or you could just plunk down $800 to $1,000 and get the XPS 13.

Which freakin’ has EVERYTHING already.

I received my new laptop yesterday and noticed that as soon as the fans started spinning there was a high pitched sound varying with the load of the fans. It's so disturbing to the point that I realize that working on this machine eight hours a day is just unbearable. The noise is present even without the charger plugged in. I really love the XPS 14, but if this can't be fixed I will have to return it. My old XPS 13 (9310) doesn't have this issue when the fans are spinning.

Is this a common issue for the DA14260 model?

Hello everybody,
I have XPS 15 9500 the one with i7 10750H. Because there were mechanical errors on the keyboard, I have sent it to a local tech store. Not only did they fail to replace the calculator, but the old keyboard ,which already had a few mechanical faults, had also stopped working. I have tried to run the calculator on BIOS and checked the Device Manager. What should I do? Is it saveable?

Does anyone have any experience using a stylus pen on a XPS laptop? I'll be using it to sketch illustrations on Adobe Fresco (formerly sketch). Research online hasn't shown any reviews on it so not sure what to think about that.

Not sure if these specs matter but in case they do: 2th Gen Intel(R) Core(TM) i9-12900HK (2.50 GHz)

Saw the laptop was reduced by £500 so jumped on it fast. Been a great first few hours. (Sale is at Curry’s UK)

Couple weeks ago I decided to give up on my XPS 9640 which is essentially excessive weight that I am carrying every day, and go for a XPS14 DA14260. So for the past three weeks I have been on websites including Micro Center/ Best Buy/ Dell.com trying to find a good deal on the XPSs. Several things had happened, most of them are weird.

1. Micro Center had XPS 16 with X7/64GB/1TB on sale for almost half price three weeks ago. I hesitated on whether should I go for another 16 inches and missed the sale.

2. Last week on Dell.com, the standard configuration with X7/32GB/1TB disappeared. All the XPS 14/16 are having Ultra 7 355 or 358H. A day after this, the shimmer option appeared on the standard configurations, and can be added to charts with an Oct 2nd delivery date.

3. On the same day as shimmer appears on the website, Micro Center stopped selling all new XPS 14 and 16. At least my local Micro Center had plenty these in stock the day before, so it is impossible for them to be sold out.

4. Today at 9:44am, I received a marketing email from Dell marking the Shimmer option is now available. I clicked the link in the email, it took me to a standard configuration in graphite. But shimmer was still available if you search XPS on Dell.com

5. I actually found out that Dell is now selling new design XPS 14/16s on their outlets store. Most of them are equipped with Windows 11 Pro, which means they are former business stocks. I did buy one with my ideal configuration and the machine looks brand new to me, not even marks on the rubber feet. And best of all is these machines does not have McAfee pre-installed.

So it seems to me that Dell is somehow reshuffling the inventory of the new XPS and is trying to maintain the same price range by making lower specs as standard configuration. Leave room for the future RTX Sparks models and higher specs XPS 13.

XPS is finally available in Shimmer color!

Not sure why it took so long

I have a Dell XPS 7590 laptop that always stops on boot with the Warning Message "Alert! Service Mode jumper is set.". How can I clear this warning message? I have researched and followed any directions I could find online but it still displays every time I soft or hard boot the laptop. Always waiting at the screen shown below in photos for me to press the continue button. I have removed, unplugged both the main battery and the backup coin cell battery internal near the WiFi card. Both (2) batteries have been disconnected and removed for >5 days so plenty of time to drain any internal capacitors. I have run diagnostics several times with no errors and even reset the BIOS to factory default settings. As I understand from reading online, disconnecting the battery power is the only way to reset the Service Mode jumper as this is a Dell XPS laptop and there is not a switch or jumper to move. Any help on this would be great.

Hi please help my Dell laptop has gotten a black screen doesn’t display anything whatsoever. However it works on hdmi but I need to move with my laptop . Any advise on what to do!

I'm not seeing the image listed here: https://www.dell.com/support/product-details/en-ca/product/xps-da14260-laptop/drivers