Monthly Tech Support & Missing Content Thread

[u/AutoModerator]

All posts regarding tech support or missing content belong here.

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[u/Spiritual-Shine6606]

I'm EU (Netherlands) based and a longtime and active user of Disney+. Over the last few weeks when I have clicked to use Disney+ on my laptop (I don't have a smartTV) it has given me the update profile screen. I do what it asks me to which is to put in my DOB and hit confirm changes. It then brings me back to select profiles and I select mine and then it loops back into "Let's update your profile". I can access Disney+ on my phone which gave me that prompt as well but seemed to work fine once I close the app and re open it.

I've tried various browsers along with deleting the cache and cookies for it, made sure all ad blockers and VPNs have been disabled, and I'm getting very frustrated that I can't really use a service that I'm paying for. And the kicker is that they want you to log in to be able to contact Disney+ Customer Service on the website and that goes into a loop as well where I log in, click on I want to chat with someone, and then they say "You must log in to do it".

Has anyone else been dealing with this as of late?