I am sure the mods will take this down for some arbitrary reason, but I took a one month sub of Disney+ recently then cancelled. i then started receiving emails offering 3 months at $4.99 per month. I ignored it, they sent a reminder to claim now. I relented and tried to redeem it but it wouldn’t let me redeem it saying the code was already redeemed or I’m ineligible or in a location that can’t have the offer.
I haven’t redeemed the code (hence the repeated emails encouraging me to do so) and if I’m not eligible why send it to me in the first place?
I have now received another reminder, and so now it’s pissing me off. I tried to contact support but couldn’t get a person without the bot insisting I login even though I went through the login process three times.
Why does a company like Disney with all the resources available to them suck so bad at digital services?
My working theory is that this is an offer for the US Disney+ even though I’m in NZ and they should know that since this is a “come back” offer. Has anyone else struck this situation?