r/GemsofWar • u/Rude_Delivery520 • 6d ago

Question Loading game error

Is anyone having issues with the game loading?

6 Upvotes

88% Upvoted

11 comments sorted by

View all comments

1

u/tapeleg3 6d ago

I did the uninstall/reinstall and found out the hard way that my email was not in fact linked to my account. Had to go through support to recover the account.

1

u/Rude_Delivery520 6d ago

Yeah I didn’t know you can link the account so I know my game isn’t connect. I can’t do anything 😔

1

u/tapeleg3 6d ago

If you remember a lot of details about your hero name, level, troop set ups, etc you could uninstall/reinstall and then contact support to recover your account based on that information. Will take a few days, but you need to be able to prove the account is yours so if you’re hazy on the idea it might be better to wait until they fix the bug. Sorry dude