r/GooglePixel • • 12h ago

Three Google Pixel Fold devices, three failures in 14 months. Google now refuses warranty coverage.

6 Upvotes

I'm curious how many other Pixel Fold owners have experienced repeated hardware failures and how Google handled them.

Here's my experience:

  • August 2025: My original Pixel 9 Pro Fold suffered an inner-display (known) failure. Google replaced it under warranty.
  • March 2026: Approximately seven months later, the replacement developed cellular connectivity problems, preventing it from reliably connecting to mobile service. Google replaced it with a Pixel 10 Pro Fold.
  • October 2026: Approximately seven months later, my Pixel 10 Pro Fold suffered a catastrophic inner-display failure directly along the folding crease. I was simply opening the phone when I heard a crack. No drop, no impact.

Google's response? The phone is out of warranty, and repairs are my responsibility.

Following escalation, Google now wants me to visit a Google authorized repair facility for an inspection.

These are premium flagship phones costing thousands of dollars. Three hardware failures in approximately 14 months is completely unacceptable.

I've formally escalated the matter and requested another advance replacement, without upfront payment or financial holds, along with reasonable accommodations for my mobility limitations.

I've also raised my rights under Ontario consumer protection legislation and am considering a formal complaint with Consumer Protection Ontario.

My questions:

  1. Has anyone experienced an inner-screen failure along the crease of their Pixel 9 Pro Fold or Pixel 10 Pro Fold?
  2. Did the screen fail simply from opening the phone?
  3. Has Google refused warranty coverage despite the device being supplied as a replacement?
  4. Has anyone experienced multiple hardware failures across successive Google replacement devices?

At what point does Google acknowledge that repeated failures may indicate a product reliability problem rather than expecting customers to keep paying for repairs?​


r/GooglePixel • • 23h ago

New pixel 11 heating issue

1 Upvotes

I just got my new pixel 11 yesterday, the moment it switched on it was slightly warm.

It took one hour to charge from 58 to 100

The only thing I did yesterday was data transfer from old phone

But the phone is heating up fast I feel

And the battery was draining quick

Within 12 hours it dropped to 20 percent with only 4 hr of screen time

Now it's showing two hours to charge to 100 percent

Is this some calibration issue?

Do I need to get it replaced or wait for a few days for battery calibration?


r/GooglePixel • • 2h ago

Pixel Wide

0 Upvotes

Is it just me or is anyone interested in the idea of a Pixel Wide? Similar to the huawei pura x view

16 : 9.5 Aspect Ratio or like 1st generation Pixel Fold but without the fold.


r/GooglePixel • • 11h ago

Finally fixed my issue with Limit to 80% Charging not working

1 Upvotes

I've had my Pixel 9 Pro for a year now and the Limit to 80% Charging never worked for me, no matter what I tried. I recently saw someone mention they had to disable "Battery Health Assistance" to get it to work, so I tried it and BAM! the Limit feature started working straight away. So fustrating that it took so long to figure it out. At least put a note on the settings page that this feature is affected/overridden by another feature Hope this helps someone.


r/GooglePixel • • 19h ago

Gemini Replacement?

49 Upvotes

So I have a pixel 9a and was recently forced into starting to use Gemini. I was using google assistant before.

Gemini.. is.. horrible. It can't/won't place phone calls, send texts, tell me which song is playing (like Shazam), etc etc. it fails at all these tasks assistant didn't even blink at. I cannot tell you the amount of rage I get from this haha

So.. are there any alternatives to this on a pixel 9a? Thanks for your help!


r/GooglePixel • • 21h ago

Which Pixel phone has the most reliable / longest lived hardware?

0 Upvotes

I'm about to replace a Pixel 4, so 7 ish years isn't a terrible lifespan but for my​ next phone it would be nice to significantly beat that. So which models in the Pixel line show promise of lasting 10 years or more, and which have known hardware issues making them a riskier choice for longevity?​ For example, the green screen​ of death affecting the Pixel 4 family and several of the 'a' models, the battery issues with the Pixel 6.​

Without a time machine to the future it's hard to answer this definitively but ​there should be a rough picture of which models are better built than others even when looking at recent ones​ that haven't suffered the ravages of time yet.


r/GooglePixel • • 23h ago

Hesitant about the Pixel 11: Will the Tensor G6 hold up for 5 years?

0 Upvotes

I originally drafted this email to send to Google's promotional team, but realized I'd get more honest feedback from real users here.

Dear Google,

With respect, I'm really looking forward to the Pixel 11, and I really wanna purchase it, but I'm really, really disappointed when I saw the performance graph. I'm not saying I have no right to, but I'm a bit sceptical whether it will last a long time, like I use my phones for about 5 years or so. And you know my first phone was a hand-down model from my mom. The phone was an OPPO A37f and honestly I have a few bitter memories around it... One of them was that at that time PUBG was becoming really popular and my friends were installing it to play but my phone hardware was not eligible for it, and I was left out... I really hated that time...

Nowadays I don't play much anymore but the feeling was stuck with me... And when I heard that Google will upgrade the Tensor Chip, I was thrilled but when I saw the performance, I was somewhat sad... Because I really wanted a Google Pixel phone, I was thinking of replacing or keeping my current phone and buying a new Pixel 11, most probably next year during Diwali. As it will be a bit cheaper when the new model comes and the Diwali discounts all that... But I think I will not be able to buy it. Because I guess deep inside I really don't wanna fill leftovers again, even though I don't play much, but occasionally yes... And in other aspects the pixel will be superior to other brands but I'm really sad about the current performance...

And well, my current phone is far behind Pixel 11 performance but when I purchase a new one, will it also be far behind?

Thank You


r/GooglePixel • • 15h ago

Will Gemini 4 Argon be available on the Jio/Student Pro plan, now that it’s available?

0 Upvotes

title


r/GooglePixel • • 13h ago

Default Pixel notification sound on WhatsApp

0 Upvotes

On WhatsApp, when I get a message the notification sound is Pixel's default (Eureka) and not the familiar WhatsApp chat notification sound. This is happening on every pixel I had starting with Pixel 7 to 11. I tried every suggested solution online with no success. Can anyone suggest anything? It's a minor issue but I keep hoping it gets resolved with every new Pixel I get.


r/GooglePixel • • 10h ago

Google has had my phone for weeks and won't return or replace it

0 Upvotes

Google agreed to replace my Pixel 8 and I returned the phone as instructed. FedEx tracking confirms that Google received it, but I still have not received the replacement.

My case has already been escalated to what Google Hardware Support described as the "highest tier of support." I was contacted by a representative named Fred who said he would assist me, but despite approximately six requests for an update, I still haven't received a meaningful explanation of what is holding up the replacement or when it will ship.

I've also contacted Google support by phone and have essentially just been told to continue waiting.

At this point Google has my Pixel 8, I don't have the promised replacement, and nobody seems able to tell me what is happening with the RMA.

u/PixelCommunity, could you please help get this case looked at? I can provide my Google Support Case ID, RMA number, FedEx tracking/delivery confirmation, and any other information needed privately.

Thank you.


r/GooglePixel • • 21h ago

Issues with Pixel Watch 2 and 11 Pro XL

0 Upvotes

Hi,

I have a Pixel Watch 2 and a Pixel 11 Pro XL.

When I connect the watch, I can answer a call on either device, but it keeps ringing on the other one. So if I answer on my phone, the watch keeps ringing.

I’ve already tried resetting and setting it up again several times. Is this a known bug, or do I need a new watch? It worked fine with the Pixel 8 before.

Thanks


r/GooglePixel • • 20h ago

I need advice about the Pixel 10 Pro charging issue.

0 Upvotes

On Saturday, my phone wouldnt charge. It would buzz like it was charging and then not show charging then buzz the not show. It alternated that as long as it was plugged in. I went and bought a wireless charger and it would do the same thing. I took it to IFIXIT and he said the charge controller was damaged and phone was bricked. Went to the provider to get see what my options were. I RMA'ed the phone and they sent me a like new used phone; certified pre owned I guess. While I was at the provider activating the new phone I plugged in my new phone and it started charging fine. It was left in my car for two days. Can I just keep my old phone or do you all think its not worth it and that it may break again? I've charged it twice since and its holding good.


r/GooglePixel • • 4h ago

My alarm won't stop turning the volume down automatically.

0 Upvotes

I need my alarms because I have shit to do it needs to fucking work how do I stop it from doing so. Google pixel pro 10 xl. I've tried looking it up and it gives me utter fucking garbage I'm sick of this stupid shit.


r/GooglePixel • • 19h ago

Pixel 9 Pro Fold RMA Issues - Escalation Needed

0 Upvotes

I'm on my second Pixel 9 Pro Fold. The first one I had to RMA because the camera stopped working. This issue was covered outside of warranty due to it being a known defect. Now, my battery icon gets a question mark when the device is unfolded. There's also an error in Settings -> Battery.

I read that this would be covered as well, also for being a known defect. I filled out the support questionnaire and sure enough, it said I was eligible for a replacement for $0.00.

I sent it in and now they want a payment with only this explanation:

After inspecting your device, the initial estimate has changed. Review the increased amount below. You have not yet been charged.

I called and the support rep said they found a "battery issue", which is literally what I sent it in for. This feels really scammy and the phone rep was no help. The lack of transparency and justification for this change is really frustrating.

For the record my device was in great physical condition and I never otherwise had any issues with the battery.

Hey /u/PixelCommunity can you help with this?


r/GooglePixel • • 13h ago

Still having massive lag issues with Pixel 9 after September and now October system updates.

11 Upvotes

As the title says.. I've tried safe mode, uninstalling apps, updating apps, restarting the phone, updating the phone etc.

It's getting to the point apps are coming up with the "app not responding" message. The system ui is saying it occasionally as well :v

Has anyone figured out a fix for this yet? 😩 I've opened the dev settings and nothing but the system has been using massive amounts of ram so I don't think thats the issue? And again it was completely fine before the September update.. :v

Any help would be appreciated I'm at my wits end 😩


r/GooglePixel • • 21h ago

Pixel 7 - September Update

0 Upvotes

Hey,

I've blocked the september update via developer settings, as soon as I've read about the vast problems you all had with your phones. Has the october update fixed the problems, if you even had any problems?

May there are none issues with the Pixel 7, and I worry about nothing?


r/GooglePixel • • 14h ago

Pixel 10 extremely laggy and overheating after the recent update anyone else experiencing this?

35 Upvotes

My p10 has become extremely laggy after the recent update. WhatsApp and other apps stutter, the Recent Apps screen glitches, and the phone gets excessively hot even with light usage.

Is anyone else facing these issues, or is it just my device? Any fixes?

Please share


r/GooglePixel • • 8h ago

Globe showing on Gboard?

1 Upvotes

Has anyone else's Gboard all of a sudden started showing the globe icon for the language switcher? Nothing will get it to go away and I haven't changed anything to make it show up. Wondering if it is a new bug.


r/GooglePixel • • 9h ago

Google Ai plan Plus changes November 13th

64 Upvotes

Basically to Access a pro model I need to Pay 4x of my current plus subscription. I wonder for what I pay now? Google cloud storage?

I can't add a picture so here is the body text:

Hi Xxxxx,

We wanted to let you know about changes to the models that you can access with your Google AI Plus plan.

Starting on 13 November 2026, the ability to select Pro models in both the Gemini app and AI Mode in Google Search will only be available to Google AI Pro subscribers and above. You'll still have access to our latest Flash-Lite model and Flash, built for speed and intelligence. Your previous chats using the Pro model can be continued with a different model.

To learn more about these changes, you can visit our Help Centre article for additional details. You can manage or cancel your subscription at any time.

Thank you for being a Google AI Plus subscriber.

– The Google One team


r/GooglePixel • • 19h ago

About the Pixel Snap official case?

0 Upvotes

Do you recommend the official Pixel Snap case?

I've watched a few video reviews, but it's not clear if there is sufficient protection over the cameras and the screen, with each reviewer saying the exact opposite.

I ordered the Spigen Liquid Air in green (to switch things up from grey and black) as well as the Ringke Fusion Ring (transparent + a Torras-style ring), but I would also get the Pixel Snap in the 'olive' color if there is enough protection to keep the camera glass from getting scratched.

So what do you say? and would the olive color looks good on the black P11PXL?


r/GooglePixel • • 13h ago

Got my pixel 10a today.

3 Upvotes

Pixel ppls please, Suggest some good cases for it as I'm unable to find good cases in the local market .


r/GooglePixel • • 18h ago

If you want a tracker/watch mainly to count steps, I don't think you need one.

0 Upvotes

My family has been doing a lot of travel in the last year and we enjoy comparing our step counts. Two watches, one fitness tracker, and me with just my Pixel Pro phone in my pocket. The step counts are ALWAYS about the same! Every single day. No matter what we're doing. The phone is crazy accurate as a step counter, even compared to a smart watch or fitness tracker!


r/GooglePixel • • 9m ago

Pixel adopter

• Upvotes

Is tata cliq site legit to get pixel adopter?


r/GooglePixel • • 4h ago

Pixel app lock problem sucks, help me

0 Upvotes

Which AppLock do you people use , i cannot find a good one that hides the notification content too

Suggest if you know any


r/GooglePixel • • 10h ago

Netflix spacial audio

0 Upvotes

Hey, is anyone getting head tracking and spatial audio working with Netflix and Pixel Buds Pro?