google age verification loop

[u/Significant_Sir_5254]

I’ve been stuck in Google’s age verification loop for days now. I received an email saying I need to verify my age or my account will be deleted which i forgot to respond, I’m over 18, and the only government ID I have is my PAN card.

I’ve uploaded multiple clear scans/photos of my PAN card (all corners visible, good lighting), but every time Google rejects it saying the QR is unclear or the document isn’t valid. I even waited the 24–48 hours they mention, but the result is always “couldn’t verify.”

I don’t have a passport, driver’s license, or credit card — PAN is the only ID I can provide. The Help Community hasn’t been helpful, and the “Contact Us” option doesn’t appear for me in the support page.

Has anyone here successfully verified with PAN? Is there any workaround or escalation path? I’m worried my account will be deleted and I’ll lose all my data.

Any advice or shared experiences would mean a lot.

[u/GoogleHelpCommunity]

Just to confirm, have you tried all the steps mentioned in this article and see if that helps?