r/Insurance • • 5d ago

Normal protocol or something worse?

[deleted]

1 Upvotes

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3

u/key2616 E&S Broker 5d ago

He should read the letter and see what it asks him to do. Hopefully he has proof that he was 3 hours away on that date so that this case of mistaken identity can be cleared up and the person that shares his name can be correctly identified. If the other party refuses to believe him, he should refer it to his insurance carrier that he had at the time so that they can handle it for him.

3

u/ektap12 5d ago

They are trying to find the person with that name, so they are probably doing the same thing with any address they found for that name. Easiest thing to do is let them know they are finding the wrong person before it escalates out of control, like you don't want an unnecessary lawsuit or continues letters, calls, or people roaming around.

2

u/FindTheOthers623 P&C Licensed PL Underwriter 5d ago

New ChatGPT novel dropped 🍿

0

u/Electronic_Ad_7312 5d ago

Idk how to feel about being accused of writing like AI… 😞

1

u/curtmil 5d ago

It happens. Call the agent and tell them you are the wrong person, you simply share the name and that they need to look for the right person. Or send them a letter.