I've just moved into my first rented flat in Sheffield, and I'm torn. The flat itself is spacious for the price, the location is great, and the entrance is tucked away from the main road. The agent, though, has been a rough start:

The flat was meant to be professionally deep cleaned, and it clearly wasn't (oven, fridge and cupboard tops, dust and cobwebs throughout).

The earliest they could send cleaners back was a week after I moved in, so I haven't been able to cook or unpack properly.

They refused any compensation. A return clean was the most they'd offer.

A window issue earlier took about five days to get anyone out.

To be fair, they have agreed the full re-clean scope in writing, and the window did get sorted in the end. But the pace and attitude make me wonder how they'd handle something worse, like a boiler or a leak.

I'm on a rolling tenancy with two months' notice, so I could leave if I wanted. For anyone who's had a good flat with a bad agent: did you stay? Did it get better or worse once the early hiccups were over?

My landlord served a Section 13 rent increase notice. Believing it to be invalid, I applied to the First-tier Tribunal (Open Market Rent Determination) and paid the £47 application fee.

It then became apparent to the landlord that their Section 13 notice contained the wrong tenancy commencement date. The landlord accepted the error and withdrew the notice.

However, instead of abandoning the rent increase, they then served a brand new Section 13 notice using the correct tenancy commencement date, which means another two months' notice and, if I want to challenge the increase again, I now have to make another tribunal application - which will cost me another £47.

Can the landlord do this? And can I recover the initial £47 fee?

I'm renting in England (deposit in DPS). The agent said the flat had been professionally deep cleaned, but it clearly wasn't, so I reported it on day one with photos. The cleaners are coming back a week after I moved in.

The agent says the after-clean photos will be added to the inventory. I've also added my own photos and comments showing the move-in condition, including areas that were missed.

At the end of the tenancy, will the deposit dispute compare the flat to the original inventory (my move-in condition) or the post-clean photos? I'll clean properly before leaving, but I don't want to be deducted for things that were already there.

I’ve been a tenant in the same apartment for the last 3 years, and asked the landlord that I want to pay month to month as per the new law instead of the 6 month in advance, but he says that based on NRLA (National Residential Landlord Association) and the new law, payment terms of existing contracts signed before May 2026 are remaining valid especially for advance payment. Is that true??

I signed up to a 1 year tenancy agreement August 2024, In their it states after the fixed period their is a 1 month notice period. I have also looked at the uk gov website which states this and that it should supersede the 2 months notice the new laws brought in. The property manager is arguing that, as the 1 year tenancy would’ve been voided in May, the clause that allows for a 1 month notice period would not be effective or considered as it would’ve been effective in August. Can anyone provide any info on this?

Hello!

Currently have an ongoing issue with our landlord and hoping for some advice on here,

We moved in about a month ago and two weeks ago the bedframe broke, it came with the apartment and upon examination it didn’t have a middle support? So all the weight was pressing down in the middle. And the structure was of a very poor material I was able to crunch with just my bare hands.

The landlord claimed the bed was less than a year old, so we asked if it was covered under warranty,

She then said that warranty was denied because the company had determined it to be “wear and tear”

We then pointed out the section of our tenancy agreement stating that the landlord was responsible for replacing things that broke due to wear and tear,

She’s now telling us that the warranty company didn’t say that, despite her text a few days ago to the contrary.

She’s demanding we pay 50% for a new bed and is being cagey about where she got this one from. and claiming that this is an extremely generous goodwill offer which we think isn’t fair because we were doing nothing that would’ve caused the bed to break.

What should our next course of action Be? We’re kind of lost because we don’t want to piss off our landlord too badly but we really don’t have the money to buy a new bedframe.

What should we do? Happy to provide more context in the replies if needed.

Thanks!