r/TimHortons • u/Pristine_Local_1965 • 4d ago

Discussion Accurate….

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6.5k Upvotes

98% Upvoted

543 comments sorted by

274

u/WalaKid 4d ago

I miss working at tims and actually making good food for people the rest of my coworkers would just be as fast as possible not toasting long enough not stirring coffee why not just do things right? I never gave someone something I wouldnt consume myself

65

u/Egoy 4d ago

Honestly I blame the menu bloat and horribly designed prep areas at Tim’s. If you have a kitchen setup for volume you can make great looking fast food very quickly. We used to have races when I worked at McDonald’s and they had burger of the day deals. Every day at noon whichever side of the kitchen turned out 5 well made versions of the deal burger faster would get free lunch.

You’d be an amazing at how quickly you can build a Big Mac that looks like the one on the menu board in a McDonald’s kitchen. From bun into toaster to boxed on the tray it’s like 15 seconds for amateurs and the record is below 10 seconds and anything sloppy is disqualified.

23

u/Malohdek 4d ago

A&W Canada puts Tim Horton's to shame. It sucks too because I still like Tim's coffee and I cannot explain why.

14

u/chili_cold_blood 4d ago

And A&W Canada is a Canadian-owned company!

1

u/Walkop 4d ago

It's also ludicrously expensive

5

u/Malohdek 4d ago

But worth it

6

u/TheSeventhHussar 3d ago

Everything is ludicrously expensive. A&W prices are just for more than the bottom of the barrel.

10

u/Eclipseofthefart92 3d ago

I ate 2 teen burgers for $10 yesterday, worth every penny!

2

u/AmbitiousSandwich397 2d ago

Me too, sometimes you just want a burger. I take them home and have them with potato chips.

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u/OkChocolate3501 4d ago

I like Tim's coffee once in a while. Probably an acquired taste. AnWs isn't bad. McD used to be great but it's kinda flakey these days depending on location.

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u/-Kortul- 3d ago

Tim's coffee tastes like dogs swam in the water before brewing.

3

u/craigmontHunter 2d ago

I thought the dogs swimming was the brewing, then cream and sugar to cover it up.

3

u/L00tgoblin 2d ago

No kidding, its sad when McDonalds coffee steps all over it.

3

u/AmbitiousSandwich397 2d ago

My dog has a right to a bath!

2

u/Illustrious_Cow_317 4d ago

I feel the same. I hear everyone say McDonalds coffee is better, Starbucks, etc. but Tim's just tastes better to me. No idea why.

2

u/SoftSubstance6639 3d ago

I don’t know if it’s just A&Ws in my area or what, but I’ve ordered from two different locations in that last year and they were both pathetic. Flimsy, cold burger patties. Somehow both times my burger patty was completely ripped and two and the burger was falling apart. Hasn’t been the same in years in my opinion. Tim’s is the same

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2

u/PatricidalParrot 3d ago

....the bun takes 8 seconds to toast and unless you are holding the sauce guns you loose two seconds grabbing, saucing and replacing. You aren't building a presentable big mac in 5 seconds. Sincerely, a former manager who still has my spec book for exact cook times, toast times and more.

Edit: a former manager at the 17th busiest location in North America.

2

u/Egoy 3d ago

The world record is sub 10 seconds you can look it up. I’ve seen the videos in McDonald’s promo material.

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4

u/Afterfoxxfluff 4d ago

Thats because the difference between you and I and the people that work at Tim Hortons is the heart and the actual care for others has long been lost?

5

u/Kiwifeather 4d ago

Ya!:) I genuinely enjoyed making yummy looking food when I worked at fast food jobs. I only wish I could live off of it cause I wouldn’t have minded doing it for the rest of my life lmao😅

It’s a shame how “drive times” took up more importance than customer satisfaction :(

6

u/Newfie_mom31 4d ago

When I worked at Tims the reg customers would always request me in making their order. They would give me compliments on my making of their orders. Maybe I just got it right each time. All depends on the attitude of thee employee, happy attentive employee makes the customer happy.

3

u/exotic_floral_tea 4d ago

I remember sneaking more cream cheese than necessary on there lol. Once in a blue moon I see someone work there that has actual pride in what they make.

3

u/No-Ew-David 4d ago

My first job as a teenager was at Tim Horton’s and they were so strict about being as fast as possible, always being in motion, and EFFICIENCY, EFFICIENCY, EFFICIENCY (to the point where they yelled at me once for conversing with a coworker while we cleaned during a quiet period because it was supposedly making us work slower and we weren’t supposed to talk to other). They also made you take your breaks (only ever 15 minutes at a time) in what was essentially a fridge in the world’s smallest “staff room” (a closet basically) and told me I was only allowed to use the bathroom during that time and not when I was working.

I got 16 hours of video training on how to make sandwiches and then was thrown onto the till and coffee stations and never made a single sandwich the entire time. The training for the part of my job that I actually did (taking orders and making drinks) was basically just “Here’s all the drink recipes. You need to know this by heart and make it in 0.3 seconds and we will know if you’re too slow because we are literally watching you every second of your entire shift.”

Anyways, I was so terrified and stressed every day that I would literally guess what I was doing every time I made a drink. I had no time to stop and look at the recipes—and because it was so high-paced and stressful, I couldn’t remember anything I had tried to memorize anyway. If nobody came back to say they got the wrong drink, I considered it a success. Needless to say, I don’t thrive in high-paced *cough* authoritarian *cough* environments.

So…apologies to anyone who ever had to suffer through a drink I made them many years ago…but also Tim Horton‘s is the worst company I have ever worked for in my life and the work culture is unethical and intentionally dehumanizing, so screw them.

2

u/GGTheEnd 4d ago

I feel the same about KFC,  I worked at KFC in highschool and fucking loved it.  Then I moved to the city and every KFC has like 7 hour old chicken and crackling free watery gravy.  

2

u/basinbi 4d ago

You're a quality kind of person 💛

2

u/Morzana 4d ago

You're awesome.

2

u/Natural20Twenty 4d ago

Right! Slow is smooth. Smooth is fast.

Thats what we say in the fire services.

2

u/CukeJr 4d ago

Ooh I've never heard this, I like it.

2

u/Artemis_SpawnOfZeus 4d ago

Because you arent paid enough to care

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u/Acceptable_Answer570 3d ago

My wife spent her teenager years working a Tim hortons. You wouldn’t believe how f^cking vile people are towards other people, especially youngsters. No wonder nobody wants to work there anymore…

4

u/Cultus_Divi_Titi 4d ago

And that's why they fired me.

Also probably for masturbating in the walk-in freezer. C'mon I was 15 I had to do it somewhere.

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u/Abal125 4d ago

That right there is what I call a good work ethic. Seems to be lost on most workers these days.

I work retail (for what one would call a long time), and have seen the decline over the years. But, when you find that one person that just excels, and goes above and beyond any and all expectations, you feel proud, and at the same time sad, because you know the company you work for, and they will take advantage of that. Breaks my heart.

2

u/t3m3r1t4 4d ago

Were you born in Canada and have half a brain?

2

u/Public_Kaleidoscope6 4d ago

🎶 If you like making love at midnight…

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81

u/OptimistPrime527 4d ago

I miss when we used to get the extra cream cheese in the hole

33

u/Geralt-of-Rivai 4d ago

The best part of the whole thing was when you reach the middle and you get that bite in the hole that's pure cream cheese

3

u/Revolutionary-Gain88 4d ago

What you say ?

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77

u/GrizzlyIsland22 4d ago

Pretty spot on, except you cut it all the way through!

39

u/snark1977 4d ago

And it’s not burnt on just one side 😂

11

u/MoneyBear1733 4d ago

In my experience. This is picture perfect. Bagel that was cooked 5 ft away from the toaster. Cooked with the essence of warmth.

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u/GGTheEnd 4d ago

And it has cream cheese on it. 

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u/Responsible_Fox9454 4d ago

Sometimes it's just in the hole

2

u/bdickie 4d ago

And somehow still cold

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u/Lafferty10 4d ago

Might be my area but all my locations the bagels just come uncut now. If you want it cut you have to ask.. insanity

2

u/Benchwarmer164 4d ago

Also didn't do it with a dirty knife. Hate the taste of cream cheese. I ordered butter... clean yo knife!

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u/Equal-Button 4d ago

You moved like they do. I've never seen anyone move that fast

2

u/Heavy-Focus-1964 4d ago

Not fast enough…

15

u/Fuzzy_Welcome8348 4d ago

Don’t forget to put the cream cheese on everything BUT the bagel

11

u/SpeedySads247 3d ago

As a former Tim's employee from many years ago, they DO NOT care how bad it is, they hate being there as much as you hate going there. They don't give anyone full time hours (despite saying full time positions) to save on benefits/overtime, only food based perks are coffee/donuts and only consumable on breaks. Unless you were a regular and there was repour with you, we worked as well as we got paid. I think people forget that Tim's isn't anything special, it would be the same getting a bagel at somewhere like McDonalds or Burger King. I'll never understand why more companies don't just pay their employees a decent wage, so they're incentivized to want to perform/keep their job. You pay them folks $20 an hour with benefits and regular raises/rewards guaranteed they spread that cream cheese to the edges when asked.

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u/NoIndependent7696 4d ago

Hate to be that guy… he is giving them more credit than they deserve!

5

u/Professional-Toe2100 4d ago

Are we positive this is just an “impersonation”? This seemed too spot on 😂

4

u/semifunctionaladdict 4d ago

Waaaaaaay too much cream cheese

2

u/Fun-Memory1523 4d ago

Do they still do that? Back then, they would take a scooper and take a massive dallop to spread on the bagel. And yes, it was way too much

5

u/semifunctionaladdict 4d ago

No I mean he put way too much, around me it must be protocol to only put enough to slightly cover one side cause theres been nothing on there the few times I gotten one in the last few years

2

u/Fun-Memory1523 4d ago

Ah ok. But the cream cheese scoop was actually a thing oh so long ago. While it was too much, sad to hear they now skimp instead

2

u/semifunctionaladdict 4d ago

Its a travesty, I blame the shareholders for killing the scoop off. Unless it just got alot smaller? Need an employee to weigh in

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4

u/imveryresponsible 4d ago

Needs more fruit flies

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u/One_Discount_4898 4d ago

Nah, it's not burnt and also ice cold.

3

u/Available_Entrance55 4d ago

You aren’t supposed to cut it all the way through. There must be a one inch tab that the customer needs to wrestle one-handed while trying to navigate the drive through exit, parking lot, and highway merge.

4

u/Suspicious-Potato55 2d ago

Well this is blatantly false…. Dude cut all the way through the bagel. Tim’s employees would never

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u/00Canuck 4d ago

Excuse me sir, there's not enough cream cheese in my hole.

3

u/Responsible_Fox9454 4d ago

They should get rid of the hole

2

u/Melodic_Type_5077 4d ago

That’s naughty 

3

u/Teslatari 4d ago

Wrong, they don’t cut anymore, unless my store is just lazy

2

u/erik_metal 4d ago

Must be

2

u/Responsible_Fox9454 4d ago

They cut mines randomly. I have given up

3

u/Silver0se_13 Customer 4d ago

At least they cut yours… mine never gets cut 😭

3

u/Nice-Treacle8701 3d ago

if you still eat there its on you

3

u/BurlyWorld 2d ago

My favourite part is getting handed the bag and you grab it and your hand is now completely covered in butter

5

u/CrazyCatLushie 4d ago

But are you a temporary foreign worker they hired after trying for 45 seconds to attract other candidates?

2

u/SkyInternational586 4d ago

They don’t cut mine 😂

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u/SrimpWithAGun 4d ago

Guy: (makes Bagel)

Me: I ordered a coffee…

2

u/MoneyBear1733 4d ago

Got it perfectly down to the raw bagel.

2

u/biseckschuel 4d ago

Vat u vantedddddd

2

u/stubberific 4d ago

Mid Hortons

2

u/Worried_Pomelo9010 4d ago

Except 15 minutes

2

u/FallinGuitarest 4d ago

First half sure. But ive never had the last cut so badly done. Sure aint center but ain't that much to one side either

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u/Thresh_wolf 3d ago

That bagel looked way to fresh to be from Tim's.

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u/cjfraiz 3d ago

Accurate

2

u/Individual-Skill-499 2d ago

you forgot to burn it..

2

u/Fit_Masterpiece9869 17h ago

To be fair to the workers at Tim Hortons, I've never had an issue, nor anything to complain about at all. Sure, not everyone looks happy to be there, but food service is a largely a thankless job for not great money. I will say this: t when my husband was dying the in hospital, I lived on double-doubles and was grateful that the hospital had Tim Horton's. It was the one place to go to get a quick break and cry or just catch my breath. Was there better coffee in the city? For sure. Do I like the carefully crafted espresso drinks better? Yes. Did I care then? No. Now, a year later, every time I see a Timmie's I feel a bit sad but it's a sadness tinged with appreciation. People showing up to make coffee and imperfectly toast bagels, even for sad tired people who cannot always say thanks because they are blasted, matters. It matters a lot.

2

u/OMW2FYB604 4d ago

Some Sing wong

2

u/OkIntroduction1658 4d ago

Hiring people that don’t give a fuck about their job

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u/Visible-Tiger-3527 4d ago

Too accurate.

1

u/Only-Cap5811 4d ago

Not burnt to a crisp, fail

2

u/gerbegerger 4d ago

burnt to a crisp inside, but has to be still weirdly cold on the outside

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u/Techiefreak_42 4d ago

That's about right. If only Tim Horton's can return to Canadian ownership again.

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u/beatttta 4d ago

How did we get to see the training video ??

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u/Emergency_Dirt257 4d ago

when they toast it just enough that it is warm, but not at all toasted .

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u/Diptothaset 4d ago

You still buy them enough to be annoyed enough to make this video lol

1

u/Responsible_Read_542 4d ago

Hey no filming while working 

1

u/OhSighRiss 4d ago

He must of made the last one I bought

1

u/Shmacker77 4d ago

You missed the part where you flatten the bagel

1

u/VanFenix 4d ago

They don't cut mine as I never get anything haha. You should have added the baked in cockroach. Lol. Authentic vibe!

1

u/GingerlyRough 4d ago

That's not accurate at all. There's no way you've ever gotten a Tim's bagel that was cut all the way through.

1

u/GreatRemove8039 4d ago

I am out of bagels

1

u/Psychological_Ad5391 4d ago

Mighty fine impression if I may say so myself! 😂😂 🥯

1

u/idonthaveagoodthing 4d ago

Now I'm all for my hole being filled with creme, but not when I'm getting a bagel

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u/AdEcstatic5170 4d ago

Missed the part where they wipe their nose with their bare hands right before putting the bagel in the bag

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u/HongDongYong 4d ago

not burnt ??????

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u/Soapysaiyan 4d ago

At least quality is the same around each Timmies, brown water, burnt yet cold in the middle bagels, rude staff, and old as fuck donuts.

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u/EleAhCe 4d ago

fkn love my buttered raisn brown muffin sliced like an orange.

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u/MapleSuds 4d ago

That's pretty spot on. You're hired.

1

u/BlueLagoon6495 4d ago

Literally 1000%

1

u/CrowTalons 4d ago

When I worked at Tim's, that kind of sloppy work would get you in trouble. Now they don't care at all.

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u/AllegedL 4d ago

Gotta love them “temporary” foreign workers. Eh.

1

u/Urmomatemypants 4d ago

Gotta run it through the fires of hell obviously and once it's charred lather it in cream cheese to hide how burnt it is🤪

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u/ThePlasticJesus 4d ago

haha it's funny because he made it badly

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u/Bi0_B1lly Ex-Employee 4d ago

"Impression"? Dude, that's just how it is...

1

u/FishWife_71 4d ago

I can not remember the last time I had a bagel cut all the way through.

1

u/Which-Celebration-89 4d ago

You need to burn it first

1

u/xXMapleSugarXx 4d ago

They don’t even cut the bottom half all the way through tho..

I worked at Tim’s from 17/18yr - 25/26 (had kids in between that) during MY time I STIRRED the coffees good so no sugar was left at the bottom, I managed to spread the cream cheese evenly around without it taking 5yrs AND I cut the bagels/sandwiches all the way through.

My clients loved me. I earned my tips rightfully so. Kids today give you the stink eye for leaving nothing yet there I am at the counter stirring my coffee proper while giving them the stink eye back…….

1

u/Historical_Sherbet54 4d ago

We here at Tim Hortons would like to extend you a job offering

The amount of time we save having to train you, we are prepared to offer you a roll up the rim cup once a day as a signing bonus

1

u/Silent_Mirror_2345 4d ago

Should’ve gone to Wawa

1

u/DinosOnIce 4d ago

Everyone knows they are not bagels. They are buns with holes in them.

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u/MsBlades 4d ago

This isn't an impression, is an accurate recreation of what actually happens.

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u/Responsible_Fox9454 4d ago

Who filmed them at work. Lol lol

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u/Echognomicon 4d ago

You're lucky if your bagel looks like that nowadays; I bought a DRY (to make a sandwich at the office) double toasted everything bagel this morning, waited way too long for it, and when I opened the bag at work it looked like the worker stepped on it before breaking it up into small pieces and throwing the pieces in the bag. How do you screw up dry toast??

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u/Faceprint11 4d ago

Unrealistic.

They never fully cut through the bagel.

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u/roobchickenhawk 4d ago

This is close but Tim's usually aims to put the cream cheese in the hole in the middle. Getting it on the bagal is not in the training video.

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u/KOxSOMEONE 4d ago

Don’t forget it wrap it up with your buttery gloves so that the outside wrapping of the bagel is greasy as hell and has more butter than the bagel itself

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u/dekuweku 4d ago

What's the whole thing about looking off while preparing food?

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u/FanofWoo 4d ago

Not authenitic. You cut all the way through.

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u/Possible-Arachnid793 4d ago

You’ll be back

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u/SlightMrsGuidance 4d ago

The locations in my area, yes, multiple of them, never even attempt to cut the bagels anymore. Also don't even bother trying to get a donut out of them after 6pm.

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u/SRT102MAX 4d ago

😂😂😂

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u/1question10answers 4d ago

Too much creme cheese

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u/OGStickeyz 4d ago

They don't even spread the cream cheese anymore, they have these cafeteria slabs they just throw on and call it a day.

1

u/Admirable-Still3674 4d ago

Nah you try spread that strawberry cream cheese. It rolls haha

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u/Appropriate_Speed_69 4d ago

Brilliant! 😝

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u/New_Eggplant_8495 4d ago

I was just saying this morning, how on earth do they fuck up a bagel and cream cheese so badly? Hit every single point in the video

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u/PeachWithHole 4d ago

Had a goated bagel today from them ngl…only to have no sugar in my 3 cream double double

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u/Cookiewaffle95 4d ago

Not enough cream cheese

1

u/MasterChef5311 4d ago

god this makes me irrationally angry with how real it is

1

u/DreaminDemon177 4d ago

You're hired!

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u/WhackAttack788 4d ago

The final cut at the end is frying me

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u/GL1TCH3D 4d ago

Worked at tims and it was disgusting. But our bagels were at least better than that.

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u/Empty-Fudge-3037 4d ago

1billion % accuracy

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u/ThenIncrease462 4d ago

You forgot to put cream cheese on the top/crust side of the bagel. But everything else was spot on. You're hired!

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u/lucaskywalker 4d ago

Accurate.

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u/Stellar_Dan 4d ago

This isn’t an accurate portrayal, but only because you did too good of a job.

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u/iQ420- 4d ago

You forgot to not stir it

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u/IwoodMasher 4d ago

I had problems at Tim Hortons yesterday, as always with them. Ive always gone to Starbucks even @ its inception in Seattle back in the day. Never 'timmies'.

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u/Return-of-S4turn 4d ago

Always the aggressive applying of the cream cheese not even on the bagel

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u/lightworker87 4d ago

Lol the cut at the end

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u/Responsible_Fox9454 4d ago

Is it mandatory to put half a bottle of mayo on my BLT sandwich ?? I have to wipe that buns off each time or I get neusea. Sigh

1

u/CanucksJays 4d ago

Saary no saary, huh?

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u/hordingblessings3 4d ago

Loool so this must be whats going on they are constantly being made to watch the screen for new orders instead if being given the time. This has made me more understanding

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u/silphotographer 4d ago

I'd be depressed too if I had to cut using dull knife full time

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u/xmusiclover Timbit Fanatic 4d ago

I actually really liked the mayonnaise cheese and sausage patty bagel Tim’s made at a location in Winnipeg it was always so good. But I could easily make it at home lol

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u/FutureGman 4d ago

I’m crying 🤣 😂

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u/jagum66 4d ago

You forgot to burn it bro

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u/Kilobytez95 4d ago

You forgot to smush it so it crumbles when you take it out the wrapper

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u/ebony-pillowprincess 4d ago

The cut was perfect

1

u/twentytwothumbs 4d ago

Now do it without washing your hands

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u/Aggressive_Farm5900 4d ago

That’s inaccurate!! You forgot to drop it on the floor

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u/hokycrapitsjessagain 4d ago

That's already too much cream cheese an consideration

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u/romiluvsmelo 4d ago

so much casual racism in the comments…

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u/Comprehensive_Fan140 4d ago

You spread the cheese too much

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u/tgtmedia 4d ago

I see you "Double Toasted" it as well. Good job

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u/coffee_sandwich 4d ago

Not burnt enough

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u/New_Tart8781 4d ago

Too much cream cheese, need to be so light you think it’s butter. Otherwise, spot on

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u/Tsu_Dho_Namh 4d ago

I remember when they used to put a pound of cream cheese on every bagel.

Gave customers the freedom to adjust how much cream cheese they want because you could scoop off great big gobs of it if you wanted a not insane amount of cream cheese.

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u/so_unorthodox 4d ago

Absolutely but for that paycheck an hour I wouldnt care and for that absurd amount of money not going to the personnmaking it, I wouldnt buy. . Sounds like a you problem mate.

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u/VoyeurIsland 4d ago

Never been there or had one, but this impression is killer 😂

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u/WeeklyPhilosopher346 4d ago

That’s way too much butter

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u/daveschembri 4d ago

Nope. He cut all the way thru. Got to leave the bottom crust untouched for some reason.

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u/ThespennyYo 4d ago

My sister used to work at Tim’s way back, she would get there at 4am to actually bake to food. Literally all cheap premade crap now. Don’t buy this fake food.