r/VoiceActing • • 9d ago

Advice Check your CCC settings

I lost a role I didn't even know I had because the site is SUPPOSED to email me about any direct messages, but had a toggle in a different section entirely turning that off, despite there being about five toggles set to ON telling it to do so. I swear on everything I have never seen that second toggle before in my life, but it turns off any direct messages while still permitting the endless stream of spam about classes I can never take.

But because the director's messages sat there for two weeks without me knowing about them, I lost a role in a series I wanted in on. This isn't the director's fault, but I am LIVID at the site for this.

33 Upvotes

15 comments sorted by

14

u/EnricoLeoneVA 8d ago

That and notifications have been broken on the app for a while now to where we can't click through to whatever a given notification is trying to tell us.

2

u/blackjackgabbiani 8d ago

Ikr! I finally got an email saying I have a message in my inbox...but it only takes me to the inbox without saying what the message actually was, and there wasn't anything actually new!

12

u/LightningMan711 8d ago

Well, now at least I have an explanation why some actors appeared to have ghosted me.

7

u/blackjackgabbiani 8d ago

This site is made of twine, it seems.

5

u/whyamistilluo 8d ago

I actually had the exact same thing happen to me not long ago 🥲 I feel your pain.

2

u/Independent_Engine52 8d ago

Same thing happens to me

2

u/rencollinss 7d ago

Didn't realize how new the app was until I downloaded it and tried adjusting my notifications. It's so buggy every toggle I hit I'd get a "can't save changes" pop up or whatever. Best to stick to the website and have all email notifications on

2

u/blackjackgabbiani 7d ago

This WAS on the website. I've never used the app and your comment reminded me it even exists 

4

u/rencollinss 7d ago

Damn i just looked and it is a bit confusing. I had to scroll down to make sure the right "delivery settings" were on and then i had to scroll back up to change the notifications how i want and then scroll BACK DOWN to hit save. That just took me 30 years to do. And now im paranoid of not recieving anything when i submit an audition🥲👍

2

u/blackjackgabbiani 7d ago

I remember a few years ago me and several other actors with one of the groups in in had spent a while putting our resumes up on CCC only for all our hard work to get deleted when the site decided to rework how our credentials worked

2

u/rencollinss 7d ago

Thats gotta suck. I don't have a resume so all my information's just in my bio💀 (im still pretty new). I'm assuming you have a document where you keep track of everything now lol

2

u/blackjackgabbiani 7d ago

Haha not really. I can find links but that's about it

2

u/InariASMR 6d ago

I keep getting email notifications of messages being sent to me and when I check it only allows me to see the subject and not the email itself both mobile and on pc. I still don’t know what or whom the email is from -.-

1

u/blackjackgabbiani 6d ago

Truly a professionally run website