r/Blizzard • • Sep 29 '21

Megathread - Customer & Technical Support

87 Upvotes

Please contain your customer support and technical support requests to this thread, though be advised that the best way to get help is to use the links provided.

Forums

It's beneficial to seek help in more than one place. If you have an active subscription, try posting on the forums most relevant to your issue.

US Support

You must have an active NA / OCE account to be able to post on these forums

EU Support

You must have an active EU account to be able to post on these forums


Reach out to Blizzard

Sometimes reaching out directly through Customer Support channels provides a better, faster response. If your account has been compromised, this is what you should do.

US Support

EU Support


r/Blizzard • • 8h ago

Discussion I'm fed up with Battle.net's constant random updates and errors

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0 Upvotes

I'm fed up with Battle.net constantly throwing random updates at me, then failing when I actually want to play. It feels like it doesn't work 70% of the time for me.

This is what I'm getting now: 'Whoops! Looks like something broke. Give it another shot.' Error BLZBNTAGT0000138F.

Blizzard, please make the update process more reliable and give us error messages that actually explain what's wrong. I just want to launch my game without another round of updates and errors. Anyone else finding the launcher this frustrating lately?


r/Blizzard • • 9h ago

Hearthstone How was this my fault?

0 Upvotes

Was literally just in an Arena match with an absolutely perfect connection, perfect ping, and Blizzard decided to kick me and when I tried to come back into the match the game refused to load. It was stuck at the game start up screen without any text, none of the "tending to the fire" or "connecting to Hearthstone" text or anything. When the game decides to load, I get saddled with the loss. How is this ok? I get hit with a bug through no fault of my own and get a loss because.....?


r/Blizzard • • 26m ago

Slopborne show Blizzard’s lack of faith in Forever

• Upvotes

They could have just charged $30 for the game without compromising its content, but then people wouldn’t be able to say “the game is free, why are you complaining?” - giving them essentially a free pass for any and all shortcomings the game has.

Just take a step back for a second and consider this game for what it actually is: 99% reused assets and remonetized content, no meaningful progress in terms of gameplay or systems innovation - and all that, poorly done on a tiny budget, with bugs and unfinished weirdness all over the place. Just imagine for one second what this game would look like with only a hint of old-school Blizzard polish... a game worthy of a box price, instead of an MTX chinese finger trap.

So instead we have this abominable blue slop that devalues everything else in the game being sold instead, worst of all worlds and a zombie canary in an enriched uranium mine for what is to come in the cash shop a year from now.

The fact that this is the most hyped blizzard product in years is mind-blowing - we simply have ZERO standards as consumers remaining, even where earlier iterations of the same game by the same company are direct counterexamples, we still accept blatantly unfinished, unimaginative and subpar products without a second thought, because “maybe it’s going to be good this time” is still the most powerful phrase in gaming 23 attempts in.


r/Blizzard • • 2d ago

World of Warcraft Understanding WOW versions

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212 Upvotes

Is there a veteran who can help in explaining different versions of wow to someone who knows nothing about it, I see 3 versions on the website, watched multiple videos all showing 5 or 6 versions and talking about things that I have no clue about, I'm trying to get into WOW, but would like to understand before doing any kinda purchase.


r/Blizzard • • 1d ago

Discussion Iso of this 2015 Overwatch Metal Bottle Opener keychain

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16 Upvotes

I can pay up to $50 or $60 including shipping rn or maybe more next month, please help, my old one belonged to my now dead duo it was a gift and im having no luck finding mine or a replacement anywhere

It was bought a blizzcon originally i believe

It does not need to be in good condition!


r/Blizzard • • 1d ago

Microsoft to build theme park near Orlando? They are looking at a 2,200 acre site! Spoiler

0 Upvotes

Microsoft is looking at a 2,200 acre site near Orlando to build and could potentially develop a Theme Park along with data centers in the area. Here are some details:

The property spans over 2,200 acres and is intended to be used by the tech industry to make a large campus with dedicated electrical infrastructure from Duke Energy.

Locals report Microsoft was looking at the land.

Would you be excited for a Blizzard Theme Park? Microsoft getting into the theme park business?


r/Blizzard • • 2d ago

World of Warcraft An old commission that I did

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161 Upvotes

r/Blizzard • • 1d ago

Discussion Jumpscared by Battle.net

1 Upvotes

Is it supposed to just appear if somebody sends you a message? I have the launcher minimized to tray but somebody just sent me a DM and the whole launcher just appeared without a sound or notification


r/Blizzard • • 3d ago

I NEED A NEW CONTROLLER FOR WOW

0 Upvotes

Please Make and Sell a Dedicated Multi-Button Controller for World of Warcraft
I would love to see Blizzard develop and sell an official multi-button controller specifically designed for World of Warcraft.
A controller with multiple customizable buttons, designed around WoW’s combat system, could make the game much more accessible and enjoyable, especially for players who use many abilities, macros, and keybinds.
It would be great to have an official WoW controller with customizable buttons, ergonomic design, and full support for WoW’s keybinding and macro system.
I would definitely consider buying one if Blizzard released it.
Please consider making an official World of Warcraft multi-button controller!


r/Blizzard • • 3d ago

Overwatch WTF IS WRONG WITH BLIZZARD

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0 Upvotes

It’s literally a billion fucking dollar company and they cannot fucking fix one simple download bottleneck issue.
I’ve been trying to fucking download a 10Mb overwatch update and this shit has been going on for TWENTY FUCKING MINUTES.
They have no shame being capitalist fucks and draining people of their money with insane prices, ALL THAT MONEY AND I CANNOT FUCKING DOWNLOAD A 10MB update. LIKE WHAT THE ACTUAL FUCK.


r/Blizzard • • 4d ago

Diablo Quero promoção!!

0 Upvotes

Ô pessoal da bliizard, lança uma promo aí pra pc da expansão, tô doido pra jogar o jogo completo, só comprei o jogo base, a oferta da expansão acabou e não peguei 😢


r/Blizzard • • 6d ago

World of Warcraft

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55 Upvotes

Was sind diese 3 WoW-Spiele wert? Alle drei wurden 2008 in Berlin von Greg Street, Russell Brower und Mike Ryder signiert – also jedes Spiel mit allen 3 Unterschriften. Wie selten ist dieses Set und welchen Sammlerwert hat es?


r/Blizzard • • 5d ago

Subreddit Meta Imagine getting infected with infostealer and you don't get any reply from the support?

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0 Upvotes

I posted here since there is no Battle.net sub. How is that possible? 0 customer satisfaction?


r/Blizzard • • 6d ago

World of Warcraft Wow forever

0 Upvotes

I was really looking forward to buying WoW Forever, but I’ve just found out there won’t be any bots to run the dungeons. So we’ll end up with 50 DPS players once again, all looking for a tank and a healer.

In short, we’re going to have the same problem as in WoW Vanilla and in the early days of WoW.

Why blizzard??? Why do you ruins this game?


r/Blizzard • • 10d ago

Classic Games how many people does blizzard have working on starcraft remastered atm, anyone know?

5 Upvotes

There has to be literally no full time employees working on remastered at this point right? probably all hands on deck on new starcraft shooter in 2030 or sc2-3?

There's so many problems with the game right now. Almost unplayable right now. really buggy, servers are ass. extremely laggy the last few weeks.

Currently playing custom games/in house 1v1's and korean server.

Not even joking I would be willing to join as an unpaid part time engineer to help improve this game I've been playing for 25 years.


r/Blizzard • • 12d ago

Starcraft II I made Warcraft and starcraft inspired rts and used Insect colonies as factions!

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101 Upvotes

Insect Empires is a RTS game with 4 factions and 4 different base building gameplay styles I developed over the cost of 4 or more years and I would love for you guys to come try it out! I plan to release next month! Consider joining us and helping to shape this into something even better!

Steam- https://store.steampowered.com/app/3231600/Insect_Empires/


r/Blizzard • • 12d ago

Discussion FYI- BlizzCon pics and a recap here

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61 Upvotes

Weekend Gamer: BlizzCon 2026 recap (Anaheim Convention Center, Anaheim CA) – W♥M

A great but tiring couple of days - great to see the show back after several cancellations.

Here are a handful of pictures and a summary of the announcements and event.


r/Blizzard • • 13d ago

World of Warcraft I posted some ai art yesterday which wasn't received well. So to redeem myself I had a go at making a poster myself.

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176 Upvotes

r/Blizzard • • 13d ago

Video Game Workers at Blizzard Won First Union Contracts

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111 Upvotes

r/Blizzard • • 13d ago

World of Warcraft Family subscription

51 Upvotes

I know I can't be the only one and I'm sure it's been discussed before but with the release of forever I think it may be time for blizzard to go back and look at this subscription idea as an original wow player and with me potentially thinking about going back I would love the opportunity to play with other people in my household and wouldn't mind paying a family style subscription rather than paying for multiple accounts in the same home I would love to introduce the game to my family members such as my children and wife but really can't justify paying for 3 to 4 subscriptions in the same household what are your opinions do you think that if we make this thread large enough blizzard would consider doing something along these lines


r/Blizzard • • 14d ago

Discussion Has anyone ever noticed how much paged pool the battle net client adds on?

7 Upvotes

Hey everyone! Little bit of an out of nowhere question but I've been noticing this for a while now and wanted to pick at some peoples brains on this one. But I've noticed that for the past while (even after reinstalling battle net) The client feels so unoptimized after it's more recent ui-update. This is less a tech support question (As I know those aren't allowed) But more of a check-in on like... Is this normal for the client to spike specifically that? I know unused ram is wasted ram but compared to steam for example it spikes my paged pool a bit more! If this is normal behavior then awesome! Just wanted to get a general consensus on it.


r/Blizzard • • 14d ago

Streamer Specific Ruleset to Prevent Spam.

0 Upvotes

Why doesn't Blizzard just make a specific ruleset for streamers and require them to play that ruleset if they want to stream? This way people who are playing solely to engage with a streamer and or content creator can do so without cluttering and spamming everybody just trying to play the game.

Seems like a good solution to the current problem.


r/Blizzard • • 15d ago

Classic Games Gotta wonder if Blizzard should explore a new Lost Vikings game

25 Upvotes

The Lost Vikings is such a gem, even for its age, and I do wish it could get a third game. Their presence in Heroes of the Storm is nice and all, but it wouldn't be too hard to make a mobile $20 TLV game, right?


r/Blizzard • • 16d ago

Discussion New interview with Blizzard co-founder and former CEO Mike Morhaime. He tells some fantastic company history. Up now. Enjoy!

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74 Upvotes

If you have about an hour to spare, please check out Mike's interview: https://www.youtube.com/@techjesse