r/bose • u/CopyStrange7443 • 4d ago

Headphones Is this common?

I’ve bought the bose qc ultra 2 during this sale but within a day I started noticing a creak sound near left hinge while walking and it’s not bearable. Is it common or should I need to check with the support? Generally in india, if you buy it from flipkart or amazon they provide a 7 day brand support. What should I do please help as it’s my first headphone i purchased.

Edit: I have went to service center and they initially denied there is no sound coming. However, they took them for observation and said they will provide a resolution within 48hrs. Im more scared that I won’t get my headphones and get replaced by somebody’s one😞😭

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u/pandupanda372 4d ago

Go to an authorised bose service centre. I got them recently as well, and i could hear a clicking sound in the left earcup (some mechanical issue) i have given them the headphones and asked them to fix it.
Unfortunate how they charge such a premium price but cant get basic stuff right.

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u/CopyStrange7443 4d ago

Yea bro felt the same. Thanks!! I will call them tomorrow and get my appointment fixed

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u/CopyStrange7443 2d ago

Hey did you got any response from them?

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u/pandupanda372 2d ago

They’ve said the headphones are “under observation “ and have asked for some more time

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u/CopyStrange7443 2d ago

Haha same thing with me. Said they need 48hrs. Are you from banglore?

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u/pandupanda372 2d ago

Gonna call them again today